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Citi

Senior IT Quality Analyst – Assistant Vice President

Citi

Software Quality Engineer responsible for developing test strategies and ensuring quality for KYC applications at Citi. Collaborating with teams to deliver reliable software solutions.

Posted 6/2/2026full-timeChennai • 🇮🇳 IndiaSeniorWebsite

Tech Stack

Tools & technologies
AWSAzureCloudCypressDockerGoogle Cloud PlatformJavaJUnitKubernetesPythonSDLCSelenium

About the role

Key responsibilities & impact
  • Develop and execute comprehensive test plans, test cases, and test strategies for new features and existing functionalities.
  • Perform various types of testing, including functional, regression, integration, performance, and system integration testing (SIT).
  • Use tools to perform API testing.
  • Design, develop, and maintain automated test scripts and frameworks using industry-standard tools and programming languages.
  • Identify, document, track, and prioritize software defects and work closely with developers to ensure timely resolution and retesting.
  • Collaborate effectively with product managers, developers, and other stakeholders to understand requirements, provide feedback, and ensure quality throughout the SDLC.
  • Contribute to the continuous improvement of QA processes, tools, and methodologies.
  • Generate clear and concise test reports, summaries, and metrics to communicate test progress and product quality to stakeholders.
  • Participate in risk assessment and mitigation planning for new features and releases.
  • Maintain clear and thorough documentation for test plans, test cases, and test results.

Requirements

What you’ll need
  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Banking or KYC knowledge.
  • 8+ years of experience in software quality assurance or software testing.
  • Strong understanding of software QA methodologies, tools, and processes.
  • Proficiency in designing and writing comprehensive test plans and test cases.
  • Good hands-on experience with tool-based automated testing, including developing and maintaining automated test scripts and frameworks (e.g., Selenium, Playwright, Cypress, JUnit, NUnit, Pytest).
  • Solid programming skills in at least one language (e.g., Python, Java).
  • Experience with version control systems (e.g., Git).
  • Familiarity with Agile/Scrum development methodologies.
  • Excellent analytical, problem-solving, and debugging skills.
  • Strong communication (written and verbal) and interpersonal skills.
  • Experience with Artificial Intelligence (AI) based test case generation (preferred).
  • Knowledge of continuous integration/continuous delivery (CI/CD) pipelines (preferred).
  • Experience with API testing tools (e.g., Postman, SoapUI) (preferred).
  • Familiarity with cloud platforms (e.g., AWS, Azure, GCP) (preferred).
  • Experience with containerization technologies (e.g., Docker, Kubernetes) (preferred).
  • ISTQB certification or similar quality assurance certifications (preferred).

Benefits

Comp & perks
  • Citi is an equal opportunity employer
  • Qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
  • If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity
  • Review Accessibility at Citi.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
test planstest casesautomated test scriptsAPI testingsoftware QA methodologiesprogramming (Python, Java)automated testing tools (Selenium, Playwright, Cypress, JUnit, NUnit, Pytest)version control (Git)Agile/ScrumAI-based test case generation
Soft Skills
analytical skillsproblem-solvingdebugging skillscommunication skillsinterpersonal skills
Certifications
ISTQB certification