Design and perform post-implementation validation of customer-facing credit risk platforms to ensure they function as intended and meet regulatory and business requirements.
Support development and execution of post-implementation validation frameworks focusing on model performance, rule accuracy, and platform effectiveness across credit risk decisioning systems.
Partner with risk management, IT, and operations teams to assess vulnerabilities, gaps, or deficiencies and address them promptly.
Establish and manage robust production monitoring frameworks, implementing real-time and batch monitoring processes for operational performance, data integrity, and customer impact.
Ensure timely resolution of production issues: identify root causes, formulate solutions, and collaborate with technology teams to implement fixes or enhancements.
Ensure customer-facing platforms perform reliably in production, minimizing negative customer impact from errors, downtimes, or performance issues.
Maintain documentation and audit trails to demonstrate compliance with regulatory expectations for system validation and ongoing monitoring.
Collaborate with internal audit, compliance, and regulatory bodies to provide transparency into post-implementation performance.
Support governance and control frameworks for credit risk platforms, perform ongoing risk assessments, and integrate risk controls into monitoring and escalation processes.
Work with technology teams to design and implement advanced monitoring tools, support performance and stress testing, and drive continuous platform optimization for resilience and scalability.
Requirements
Bachelor’s degree in information technology, Business, Risk Management, or a related field.
Advanced degrees (MBA, MS) and certifications in technology operations, risk management, or project management preferred.
4+ years of experience in risk management, technology operations, or production monitoring in corporate banking/financial institutions.
Knowledge of corporate finance, financial modelling, credit and banking products, credit analytics, risk assessment, and transaction execution.
Experience in managing operational risk for technology platforms, with a focus on identifying, mitigating, and resolving production issues that impact business and customer outcomes.
Good understanding of credit risk management, technology platforms, and operational risk controls, particularly in the context of post-implementation processes.
Familiarity with modern monitoring tools, risk management frameworks, and production systems (SAS, Tableau, AI, Oracle) and relevant programming skills.
Ability to utilize statistical tools for risk, financial and data analyses including profiling, sampling, reconciliation, and quality testing.
Solid knowledge of regulatory requirements related to credit risk, data management, and customer-facing platforms.
Experience working with internal audit, regulatory bodies, and compliance teams to ensure transparency and adherence to risk and regulatory expectations.
Strong strategic thinking, problem-solving and analytical skills, including analysis using bureau/application/customer data to identify anomalies and adverse trends.
Good stakeholder management skills; clear and concise written and verbal communication skills.
Demonstrated accountability, self-motivation and business acumen.