Cisco

Artificial Intelligence

• Own the end-to-end strategy, pipeline, and revenue narrative for your vertical
• Develop, build and implement the vertical growth strategy
• Team Leadership & organizational alignment across global cross matrixed vertical team
• Define, create and communicate the AI vertical strategy and GTM direction
• Own vertical P&L narrative, pipeline and bookings performance against vertical targets
• Create a strong vertical pipeline through solution-led motions including programs and sales resources
• Build and develop lighthouse customer relationships
• Lead executive-level customer and partner engagements
• Influence investment decisions and resource allocation across a matrixed organization
• Translate AI market trends, customer signals, and competitive dynamics into actionable GTM plays
• Lead vertical QBRs and drive pipeline health reviews across the global team
• Coach and guide both the matrixed vertical team and 'Peaked' GEO sellers assigned to your vertical
• Collaborate with Alliance and Channel teams to maximize ISV and partner co-sell value

Global Head of Retail Vertical AI Sales

Account Executive

• Drive sales growth for Cisco's Industrial IoT portfolio across State and Local Government customers throughout the Southeast region.
• Develop and execute territory plans focused on transportation agencies, Departments of Transportation (DOTs), municipalities, airports, rail systems, and water/wastewater organizations.
• Build executive and operational relationships with OT leaders, transportation engineers, infrastructure planners, and public-sector stakeholders.
• Lead customer conversations around secure connectivity, infrastructure modernization, asset visibility, operational resilience, and OT cybersecurity.
• Partner with Cisco Account Managers, Systems Engineers, and cross-functional teams to identify, qualify, and close Industrial IoT opportunities.
• Position Cisco's ruggedized networking portfolio, including industrial routers, switches, wireless, security, and software solutions designed for harsh environments.
• Navigate complex public-sector procurement processes and drive long-term strategic account development.
• Maintain expertise on industry trends, transportation modernization initiatives, smart infrastructure programs, and emerging OT security requirements.

IOT Account Executive – SLED Southeast

• Develop and execute a territory plan to drive Collaboration revenue growth across assigned Global Enterprise accounts in the Western U.S.
• Build and maintain executive-level relationships with business and technology decision-makers, positioning Cisco as a strategic partner
• Identify, qualify, and close new business opportunities across Cisco’s Collaboration portfolio, including Webex Suite, Collaboration Devices, Contact Center, and AI-powered collaboration solutions
• Partner closely with Account Managers, Solutions Engineers, Customer Success teams, and ecosystem partners to deliver customer outcomes and accelerate adoption
• Lead complex sales cycles from opportunity identification through negotiation, forecasting, and deal closure while maintaining a strong pipeline

Collaboration Account Executive – Enterprise West

Product Manager

• Collaborate across multiple business units to accelerate cloud-native, subscription, and consumption solution adoption.
• Shape competitive and customer-driven product offerings through rigorous market analysis, pricing strategy, and business case development.
• Build trusted relationships with cross-functional teams, aligning vision, goals, and execution to deliver measurable customer value and differentiation.
• Identify and capitalize on market “white space” opportunities to continuously evolve Cisco’s portfolio and maintain competitive advantage.
• Lead roadmap development and cross-architecture integrations to ensure successful delivery of innovative offers that meet defined business metrics.
• Influence customer outcomes by translating market trends and challenges into impactful, differentiated solutions that drive Cisco’s strategic objectives.
• Support ongoing process improvements and knowledge development to adapt to evolving business needs and accelerate Cisco+ mission success.
• Define and execute product and GTM strategies for hyperscaler-led growth opportunities.
• Develop route-to-market plans across cloud marketplaces, co-sell, partner sales, direct sales, and channel motions.
• Partner with product teams to align roadmap priorities with hyperscaler ecosystem opportunities and customer demand.
• Build business cases, market sizing, pricing inputs, packaging recommendations, and growth plans.
• Work with alliances and sales teams to improve partner activation, pipeline generation, deal acceleration, and marketplace conversion.
• Analyze customer segments, competitive dynamics, partner performance, and revenue trends to identify growth opportunities.
• Translate strategic priorities into clear operating plans, KPIs, enablement materials, and executive-ready recommendations.
• Support cross-functional execution across product launches, marketplace listings, partner campaigns, and field enablement.

Business Product Manager

• Lead the sales process for ThousandEyes within the ASP Telco/Media segment
• Deliver growth in new business across assigned territory
• Develop strategic relationships with large Telco and Media accounts
• Build and execute account plans
• Drive success in territory planning, pipeline development, presentation, trial process management, pricing, and closing processes
• Identify and source sales opportunities
• Initiate contact and professional follow-up for sales meetings
• Meet all sales objectives and bookings targets
• Work closely with Customer Success and Product Management
• Deliver detailed sales presentations and product demonstrations
• Foster mutually beneficial relationships with customers and partners

Account Executive – Service Providers

Solutions Engineer

• Serve as the primary technical authority for Optical networking
• Provide technical expertise and pre-sales support for Cisco's comprehensive portfolio
• Collaborate cross-functionally with Cisco’s I&MI Product Sales Specialists, Services, Engineering, and Account Managers
• Deliver compelling technical presentations, demonstrations, and proof-of-concepts to customers at all levels
• Design and architect end-to-end solutions for next-generation converged networks spanning Layer 0 to Layer 3
• Lead RFP/RFQ responses for optical and routing solutions in SP environments
• Create and present ROI-based business case modeling to drive value-based selling
• Act as a trusted technical advisor for strategic accounts

Data Engineer

• Own the design, development, and delivery of business intelligence solutions that span Cisco’s global customer experience programs.
• Build and maintain Power BI semantic models and dashboards that feed directly into executive reporting and operational decision-making—working across a Snowflake/dbt data architecture and integrating with AI-driven insight delivery pipelines.
• Design, build, and maintain Power BI reports, datasets, and semantic models supporting NPS, TAC case analytics, EBV/EDW reconciliation, and customer health measurement.
• Develop and manage Power Automate workflows for automated insight delivery, including integration with AI-generated summary pipelines (GCP ESPv2 / API Gateway).
• Author and maintain DAX measures, calculation groups, and field parameters for complex, hierarchy-driven reporting across SAV, CAV, and UNIFIED_PARTY_ID structures.
• Collaborate with data engineering team members on Snowflake query optimization and dbt layer consumption, identifying and resolving model-layer issues that surface in report outputs.
• Partner with the broader analytics team to instrument parametric, configurable dashboard layers that support plug-and-play organizational hierarchy switching without requiring report rebuilds.
• Contribute to the team’s Microsoft Fabric readiness strategy, evaluating Direct Lake mode and OneLake integration patterns as the organization transitions its BI architecture.
• Provide thought leadership on AI-augmented analytics—including Copilot in Power BI, AI visuals, and LLM-integrated insight surfaces—aligned to the VP directive on AI future-readiness.

• Design, Develop and Support complex Data pipelines
• Own end-to-end design and implementation of dbt models
• Optimize existing data pipelines
• Instrument data pipelines with quality frameworks
• Collaborate with other team members to deliver tasks

Data Engineering Lead

Operations

• The Client Operations Delivery Analyst runs, supports, or enables commercial transactions for Cisco’s customers, partners, or internal stakeholders
• He/She specializes in one or more areas of the end-to-end commerce process
• The Client Operations Manager drives efficiency in operational processes with a focus on removing friction for stakeholders, improving productivity and ensuring positive customer experience and maintaining data quality
• Ensure that Cisco’s customers’, partners’ and internal stakeholders' transactions are executed seamlessly
• Identify problems that impact ability to deliver, ability to achieve margins, or are areas of inconsistency in the business
• Develop recommendations for new business processes and adaption of business tools in support of changes
• Act as a trusted advisor to customers, guiding and supporting them through an end-to-end renewals cycle
• Ensure a clean and well-structured customer scope and hierarchy to enable comprehensive and accurate customer definitions for enhanced sales targeting and operational efficiency
• Prepare and present insight-based renewal data packages and proposals to internal sellers

Client Operations Delivery Analyst, Korean Language Support

Software Engineer

• Own how builders create in Cloud Control Studio
• Shape the strategy for the experience and carry accountability for where it goes
• Partner closely with the Developer Foundations team
• Measured on outcomes that matter: adoption, revenue, health of the ecosystem
• Own the commercial model: which capabilities are free, which are paid
• Ensure both paths feel like one product, not two

Engineering Product Manager – Cloud Control Studio

• Own Developer Foundations: the shared layer the rest of Cisco builds on
• Set the direction for that layer and own its outcomes
• Shape the strategy for the foundations and carry accountability for where they go
• Make the building blocks reliable, coherent, and easy to build on
• Partner across DevNet, Legal, and Security to make external developer integrations real
• Measure outcomes that matter: reliability, performance, build speed on foundations

Engineering Product Manager, Developer Foundations

Director

• Develop and implement a comprehensive technical strategy for our partner ecosystem, aligning with overall business objectives.
• Identify and prioritize key technical integration opportunities with strategic partners.
• Build, mentor, and manage a high-performing team of Partner Technical Managers.
• Foster a culture of technical excellence, collaboration, and continuous learning.
• Oversee the technical aspects of partner integrations, including API enablement, co-development initiatives, and joint solution architectures.
• Ensure successful technical onboarding, enablement, and ongoing support for partners.
• Drive co-innovation initiatives with partners, identifying opportunities to develop joint solutions that address market needs and create competitive differentiation.
• Develop and deliver technical enablement programs and resources for partners to ensure they have the necessary skills and knowledge to effectively leverage our platform and solutions.
• Collaborate closely with Product Management, Engineering, Sales, Marketing, and other internal teams to ensure alignment on partner technical strategies and roadmaps.
• Serve as a senior technical point of contact for strategic partners, building trust and fostering strong, long-term relationships.
• Stay abreast of industry trends, emerging technologies, and competitive landscapes to inform our partner strategy and identify new opportunities.
• Define key performance indicators (KPIs) for the Partner Technical Management function and track progress against goals.
• Report on the technical health and impact of the partner ecosystem.
• Manage the budget for the Partner Technical Management function effectively.

Senior Director – Partner Technical Management

Full-stack Engineer

• Drive technical design and implementation of Java-based backend services and APIs handling configuration updates, telemetry ingestion, and real-time network state for large-scale deployments
• Architect and build frontend applications (React/Angular) for complex workflows such as network visibility, policy configuration, and diagnostics, ensuring performance at scale
• Lead the modernization of legacy components by breaking down monolithic services into modular, cloud-ready architectures
• Define and improve API contracts, data flows, and service interactions to reduce latency and improve reliability across distributed systems
• Debug and root cause analysis of production issues, including API failures, performance bottlenecks, and system inconsistencies
• Write and maintain unit, integration, and end-to-end tests to ensure feature reliability across releases
• Collaborate with cross-functional teams (Product, UX, QA, Platform) to deliver production-ready features
• Adoption/use of AI-driven development tools (e.g., Copilot/Codex) to improve developer productivity, automate repetitive tasks, and accelerate debugging and testing

Software Engineer – SDWAN Manager, Full Stack Development

Project Manager

• Act as a strategic partner to executive leadership and key customer collaborators
• Institutionalize next-generation project management methodologies
• Drive predictive delivery by employing AI-driven insights to proactively manage project lifecycles
• Hold full accountability for program-level financial health
• Supervise sophisticated, high-stakes Projects and Programs across multiple accounts
• Lead large and complex infrastructure projects within an account or group of accounts
• Develop and present proposals and final agreements to customers and internal stakeholders
• Use the Digitized Delivery platform and AI-driven insights to handle project lifecycles proactively
• Influence customers in the assessment, planning, and management of projects

Customer Project Manager

Customer Support

• Define and lead strategic, complex adoption frameworks
• Deliver and evolve advanced enablement programs for global customers
• Serve as a strategic advisor to senior customer leaders
• Orchestrate cross-functional execution of technical adoption plans
• Apply deep understanding of business landscapes and implement AI-driven solutions
• Facilitate executive-level engagements and regular reviews for business results
• Advise internal teams on best practices and frameworks
• Oversee complex lab environments for strategic demonstrations
• Lead global customer success initiatives and standardize processes
• Mentor senior and emerging talent on transformation and change management