Ciena

Security Engineer

• Design, develop, and test features in C and C++ for embedded systems
• Investigate, debug, and resolve complex software defects to enhance performance and reliability
• Proactively identify and mitigate security vulnerabilities
• Engage in the complete software development lifecycle, from architecture to testing and delivery
• Develop scripts, test utilities, and automation tools to optimize development processes
• Collaborate with cross-functional teams to deliver seamless software releases

Software Engineer, Security – New Grad

• You will play a key role in crafting, developing, testing, deploying, maintaining, and improving software.
• You will be accountable for managing individual project priorities, assignments, and timelines.
• You will participate in the full software development lifecycle, collaborating with multi-functional teams of developers, quality assurance teams & release managers.

Software Engineer Intern – Security

Support Engineer

• Provide advanced post‑sales technical support for Ciena networking systems through remote and on‑site engagement
• Analyze, troubleshoot, and resolve complex issues across Optical Transport Network (OTN), Synchronous Optical Network (SONET)/Synchronous Digital Hierarchy (SDH), Dense Wavelength Division Multiplexing (DWDM), and related transport technologies
• Conduct in‑depth lab investigations and apply diagnostic tools to isolate and escalate issues when needed
• Collaborate cross‑functionally with Engineering, Quality Assurance, Product Management, Technical Publications, and Training teams to channel customer insights and support product improvements
• Prepare, validate, and publish customer‑facing documentation, bulletins, and knowledge‑base content
• Act as Customer Lead Engineer for designated accounts, fostering strong technical relationships
• Support global customer deployments, including travel as required

Senior Associate, Global Technical Support

Project Manager

• Serve as the project leader for the customer and Blue Planet Sales, PMO, Consulting, Engineering, Finance, Operations, IT, Commercial Management, Resource Management, and Customer Support organizations.
• Collaborate within the internal Blue Planet organizations and with customers to initiate projects
• Understand how to interpret commercial documents and ensure that adherence to these is managed through the delivery lifecycle
• Establish strong project governance and ability to develop work plans
• Manage and control the execution of customer-facing projects throughout entire project lifecycle, in accordance with the contract(s) and customer expectations.
• Lead cross-functional and global project teams, consisting of software architects, developers, testers, administrators, sub-contractors and other support personnel
• Track and report status/forecasts to stakeholders for project schedule, scope, issues, and budget
• Ensure project time and expenses are submitted/approved and POs accrued, in accordance with policy and revenue recognition guidelines
• Obtain and manage scope acceptances and approvals, customer invoicing etc.
• Foster a culture of continuous improvement and innovation and identify opportunities for process improvements.

Professional Services Program/Project Manager

Performance Marketing

• Lead the end-to-end programmatic display strategy across awareness, consideration, and demand programs
• Plan, activate, and optimize campaigns across DSPs and platforms including Display & Video 360 (DV360), Google Adwords, YouTube, and Connected TV
• Define and manage media-buying strategies for priority trade publications, including site selection, sponsorships, and high-impact placements
• Own paid media budget planning, allocation, forecasting, pacing, and performance optimization
• Develop and refine targeting strategies using first-party data, third-party data, contextual, intent-based, account-based, and retargeting approaches
• Partner closely with analytics, web, and content teams to ensure effective measurement, attribution, landing-page performance, and conversion
• Manage publisher, platform, agency, and vendor relationships to ensure transparency, value delivery, and results

Paid Media Lead

Business Operations

• Assist a global services organization manage 3rd party costs
• Perform monthly financial close-outs in alignment with Ciena accounting.
• Ensure proper accounting across service delivery cycles
• Collaborate with management & program leaders to meet financial goals
• Ensure accurate results reporting for internal control & project management
• Verify service delivery entitlement & cost alignment
• Apply strong communication skills across teams to ensure project schedules & business objectives are met
• Optimize cost management processes
• Maintain and update metrics in Salesforce and Kantata for service projects

Senior Associate, GCC Services Business Operations

Operations

• Develop and implement a comprehensive Thailand supply chain strategy that aligns with global priorities, optimizing efficiency, cost-effectiveness, and operational resilience.
• Oversee procurement, inventory management, logistics, warehousing, and distribution processes to achieve best-in-class performance.
• Leverage data analytics and Key Performance Indicators (KPIs) to identify opportunities for continuous improvement and operational innovation.
• Champion the deployment and integration of advanced supply chain technology systems to enhance visibility and efficiency.
• Cultivate and sustain strong partnerships with suppliers to ensure reliability, quality, and alignment with business goals.
• Drive contract negotiations and vendor terms that maximize value and mitigate risk.
• Collaborate closely with cross-functional teams, including manufacturing, engineering, quality assurance, and operations, to ensure seamless execution and alignment.
• Host executive leaders and customers visiting the Thailand manufacturing site, showcasing operational excellence, and fostering strong relationships.
• Manage logistics and global shipments, ensuring timely delivery and compliance with international trade regulations.
• Inspire, mentor, and develop the supply chain team to foster professional growth and high performance.

Director – Regional Operations

Sales

• Manage and grow Value‑Added Reseller (VAR) partnerships through joint business planning and regular business reviews
• Drive partner sales performance through forecasting, sales planning, and coordinated selling
• Expand partner capability and readiness through Ciena program benefits and enablement initiatives
• Develop and execute joint go‑to‑market strategies that strengthen market presence
• Position Ciena’s value proposition and solutions effectively across partner ecosystems
• Implement partner‑focused marketing programs to increase awareness, demand, and opportunity creation
• Ensure compliance with Ciena’s CPNe program while coordinating internal resources to support operational and sales objectives

Partner Sales Consultant

Architect

• Lead post-sales delivery of critical solutions for Blue Planet customers, ensuring high-quality outcomes in collaboration with Professional Services teams.
• Transition project delivery from Sales and manage project scope, timeline, and budget alongside Program Managers.
• Provide thought leadership and resolve complex implementation challenges, offering strategic guidance on requirements and follow-ups.
• Approve design and development documentation, including test strategies, plans, and scripts.
• Facilitate customer workshops and design sessions, creating technical architecture specifications that drive project success.
• Configure and deploy ROA products leveraging deep IP network expertise.
• Mentor teams, fostering consulting and application skills while advocating best practices for Blue Planet solutions.

Software Delivery Architect – Assurance

Solutions Engineer

• Support engineers in the Solution Engineering & Introduction (SE&I) team responsible for new product introduction (NPI) for all products in Ciena’s Optical Systems portfolio
• Collaborate with cross-functional teams to assess emerging AI technologies and propose innovative use cases for SE&I
• Contribute to the adoption of AIOps technologies
• Design, develop and test software tools to automate manual SE&I workflows and processes
• Assist in the development of a product test-case automation suite, including writing code to execute scripts to run corresponding test-cases, verify and document results
• Build and maintain backend logic and scripts for the automated testing tool of optical transceivers
• Help design and develop user-friendly UIs or HTML portal
• Always comprehensively document their work/code and train extended team with user guides or Confluence

Solutions Engineer – Introduction Intern

Director

• Lead regional deal strategy, structuring, and governance to support healthy, scalable growth
• Partner with Regional Sales Leaders to shape commercial approaches, pricing strategies, and customer negotiation outcomes
• Oversee deal reviews, approvals, and coaching for regional Commercial Managers
• Interpret commercial implications of RFPs and customer contracts, removing obstacles to closure
• Serve as a key governance leader, ensuring alignment with internal approval processes and operating guidelines
• Collaborate closely with accounting, finance, and revenue teams to ensure accurate forecasting and compliant deal structures
• Partner with PLM to define commercial constructs, approve product and service descriptions, and support pricing and margin decisions

Regional Director, Commercial Management

Program Manager

• Lead cross‑functional teams to build and execute integrated delivery plans that balance scope, schedule, and budget
• Establish and maintain comprehensive management plans for risks, issues, communications, contingency, and team working agreements
• Guide internal teams and customers through the full project lifecycle while ensuring alignment to objectives and high‑quality outcomes
• Anticipate and address risks by facilitating solution paths and aligning stakeholders toward the best possible resolution
• Serve as the primary liaison across customers, internal teams, and partners to drive clarity, collaboration, and accountability
• Mentor and support junior team members to enable collective success and a high‑performing project culture
• Oversee administrative and operational requirements, including financial tracking, reporting, invoicing, and approvals, in accordance with defined policies

QA Engineer

• Create manual and automated test plans that clearly validate product functionality and quality
• Build and maintain automation frameworks for in‑sprint and end‑to‑end test coverage
• Collaborate closely with developers and product owners to refine requirements and ensure comprehensive test scope
• Develop robust automated tests for Angular front‑end interfaces and REST API services
• Use containerization technologies and orchestration tools to validate complex distributed systems
• Contribute to continuous integration pipelines and test reporting processes
• Engage with global stakeholders and share clear, actionable updates on test progress

QA Engineer – JavaScript

Engineer

• Propose and implement innovative verification strategies
• Thoroughly simulate and validate functional blocks and subsystems for the Wavelogic family of products
• Read and understand the architecture and functional requirements specification document(s)
• Communicate and collaborate with systems engineers and architects
• Responsible for the complete and thorough validation of architectural functional blocks
• Create the verification, functional coverage and formal verification test plans
• Accountable for the creation of testbench environment and/or components, agents, scoreboard, and all test scenarios
• Perform coverage driven verification, monitor regressions and debug resulting failures
• Report on status updates regularly

Senior Digital Verification Engineer – ASIC, Client IP, Ethernet

SDET

• Develop comprehensive test plans and design, implement, and execute ATE tests and hardware to support IC manufacturing
• Analyze high‑volume test data and prepare clear reports on device and system performance
• Collaborate closely with engineering teams and test‑equipment manufacturers to troubleshoot and resolve complex testing challenges
• Drive bring‑up of test equipment and test programs for mass‑manufacturing at local and remote OSATs
• Ensure all test activities comply with relevant industry standards, regulations, and best practices
• Lead the release of test solutions to external OSATs and maintain quality oversight
• Support continuous improvement of test methodologies, tools, and processes across the product lifecycle