Supply Chain Process Manager

Ciena

Supply Chain Process Manager at Ciena focusing on transforming supply chain processes for scalable outcomes. Collaborating across teams to ensure strategic objectives are achieved.

Posted 5/30/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSenior💰 CA$71,800 - CA$114,800 per yearWebsite

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Design and evolve end‑to‑end Supply Chain process architecture (Tier 1–4) aligned to business outcomes and transformation priorities
Translate strategic objectives such as growth, cost‑to‑serve reduction, and resilience into executable process designs and operating models
Define clear business rules, decision logic, handoffs, and controls that enable orchestration and automation
Lead business process design for enterprise workflow and business process management (BPM) platforms such as Pega
Partner with Supply Chain, Information Technology (IT), and architecture teams to ensure business intent is accurately implemented
Establish and monitor process performance metrics to drive prioritization, continuous improvement, and value realization
Enable a shift from functional silos to end‑to‑end process ownership across the Supply Chain

Requirements

What you’ll need

5–8+ years of experience in process management, business process transformation, operational excellence, or digital enablement
Hands‑on experience with BPM, workflow, or orchestration platforms (Pega strongly preferred; Appian, ServiceNow, Camunda, or equivalent)
Proven ability to translate business strategy and operational objectives into executable process designs
Experience partnering closely with IT and technology teams on digital implementations
Strong end‑to‑end process design skills with the ability to operate beyond functional silos
Ability to clearly articulate business rules, decision logic, and workflows
Bachelor’s degree in Business, Operations, Engineering, Information Systems, or a related field

Benefits

Comp & perks

medical, dental, and vision plans
participation in 401(K) (USA) & DCPP (Canada) with company matching
Employee Stock Purchase Program (ESPP)
Employee Assistance Program (EAP)
company-paid holidays
paid sick leave
vacation time

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

process managementbusiness process transformationoperational excellencedigital enablementbusiness process designprocess performance metricsend-to-end process ownershipbusiness rulesdecision logicworkflow design

Soft Skills

strategic thinkingcollaborationcommunicationleadershipproblem-solvingadaptabilitycritical thinkingarticulation of conceptscontinuous improvementvalue realization