CHS Inc.

IT Support

• Initiate new customer set up and portal access
• Monitor set up process and address delays
• Provide customer information on how to do business
• Provide customers with posted bids and price sheet quotes
• Work with customers to ensure contract policy is followed
• Facilitate customer inquiries related to billing and payment
• Intake all types of customer disputes
• Review contract details to ensure accuracy
• Compile and distribute relevant reports for stakeholders

Technical Customer Support Representative

Operations

• Loading and unloading agronomy products
• Filling and delivering anhydrous tanks
• Performing maintenance tasks on equipment and facilities
• Develop and maintain knowledge of the commodities handled at the location and comply with company policy and government regulations pertaining to commodities
• Work with customers in a courteous and professional manner
• Prepare trucks and railcars for loading/unloading
• Load and unload agricultural inputs from railcars and/or trucks using heavy or light duty machinery/equipment
• Control and monitor all load out functions
• Conduct and properly record daily, weekly and monthly maintenance tasks
• Inspect in-use equipment looking for seeps and leaks of process equipment
• Monitor and maintain quality of inventory
• Deliver products such as fertilizer, chemical, seed, feed and others to customer sites
• Keep all work areas in a clean, orderly and safe condition
• Conduct regular housekeeping duties such as sweeping, shoveling, power washing, scraping and cleaning up spills
• Complete appropriate record keeping
• Perform grounds maintenance including snow removal
• Perform warehouse work including driving loader, loading/unloading inventory, forklift operation, and general maintenance
• Promptly report any customer complaints, repair or maintenance needs, or safety concerns to supervisor
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions

Seasonal Operations Specialist

• Onboarding & Customer Portal Support: Initiate new customer set up and portal access.
• Monitor set up process and address delays to ensure safety and compliance requirements are completed.
• Initiate account changes (bank account, address, etc.) as needed.
• Provide customer information on how to do business with CHS and utilize digital tools.
• Contracting & Order Support: Provide customers with posted bids and price sheet quotes.
• Work with customers to ensure contract policy is followed, including gathering contract signatures.
• Support and facilitate activities related to product delivery, order fulfillment, contract amendments and confirmation, and billing/payment balances.
• Billing & Grain Payment Inquiries: Facilitate customer inquiries related to customer and settlement payments.
• Intake payments and provide explanation of how to apply.
• Disputes & General Support: Intake all types of customer disputes.
• Contract Administration: Review contract details provided by sales team to ensure accuracy.
• Monitor contract performance and track form status for compliance.

• Running a floater, spreading dry fertilizer
• Mixing and delivering fertilizer/chemical products
• Performing maintenance tasks on equipment and facilities
• Carry out general labor responsibilities promptly and efficiently
• Develop and maintain knowledge of the commodities handled at the location and comply with company policy and government regulations pertaining to commodities
• Work with customers in a courteous and professional manner
• Prepare trucks and railcars for loading/unloading
• Load and unload agricultural inputs from railcars and/or trucks using heavy or light duty machinery/equipment
• Control and monitor all load out functions
• Conduct and properly record daily, weekly and monthly maintenance tasks
• Inspect in-use equipment looking for seeps and leaks of process equipment
• Monitor and maintain quality of inventory
• Deliver products such as fertilizer, chemical, seed, feed and others to customer sites
• Keep all work areas in a clean, orderly and safe condition
• Conduct regular housekeeping duties
• Promptly report any customer complaints, repair or maintenance needs, or safety concerns to supervisor
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations

• Lead & SME: Provide daily guidance to CSRs.
• Serve as a subject matter expert on customer inquiry resolution and contract administration.
• Facilitate escalated customer issue resolution.
• Provide onboarding direction to newly hired CSR.
• Initiate new customer set up and portal access.
• Monitor set up process and address delays to ensure safety and compliance requirements are completed.
• Initiate account changes (bank account, address, etc.) as needed.
• Provide customer information on how to do business with CHS and utilize digital tools.
• Provide customers with posted bids and price sheet quotes.
• Work with customers to ensure contract policy is followed, including gathering contract signatures, following up on unfulfilled contracts and over applied bushel designation, etc. Also, general pricing and invoice/ticket application ownership and questions.
• Facilitate customer inquiries related to customer and settlement payments, prepay balance, invoice and payment/contract status and reprinting documents upon request.
• Intake payments and provide explanation of how to apply.
• Intake all types of customer disputes such as delivery issues, invoices, contract and pricing discrepancies, and quality.
• Review contract details provided by sales team to ensure accuracy.
• Precisely execute contract creation and amendments.

Lead Technical Customer Support Representative, Expert

• Loading and unloading agronomy products
• Mixing and delivering fertilizer/chemical products
• Performing maintenance tasks on equipment and facilities.
• Develop and maintain knowledge of the commodities handled at the location.
• Work with customers in a courteous and professional manner.
• Prepare trucks and railcars for loading/unloading.
• Control and monitor all load out functions.
• Conduct and properly record daily, weekly and monthly maintenance tasks
• Deliver products such as fertilizer, chemical, seed, feed, etc.
• Keep all work areas in a clean, orderly and safe condition.
• Maintain and promote a strong safety culture and follow all safety policies.

Graphics Designer

• Review incoming job requests for accuracy, completeness, and alignment with CHS brand standards
• Edit and prepare files for print and digital output using approved design tools and templates
• Troubleshoot file issues (color profiles, resolution, bleeds, imposition, etc.) to ensure optimal production quality
• Partner with internal clients to refine artwork or content as needed
• Liaise with marketing, communications and other internal teams to gather requirements, clarify expectations, and consult on design/production options
• Build effective, ongoing relationships with stakeholders to ensure high customer satisfaction and repeat engagement
• Serve as primary backup support for job planning, ticket creation, scheduling, and workflow prioritization
• Assist in print production, finishing, packaging, and job distribution
• Support post-production tasks such as QA checks, labeling, assembly, and mail services
• Utilize internal systems to process, track, and close jobs accurately

Office Services Coordinator – Print Production, Graphic Design

Manager

• Provide work direction, training and assistance to team members
• Experience in creating a high energy, fun work environment
• Provide excellent customer service
• Treat customers professionally; greet customers promptly and courteously
• Provide assistance to customers browsing inventory or checking out items at the counter
• Perform cashier responsibilities including accepting payments and issuing receipts
• Display and organize products in the store for customers to locate easily
• Maintain the appearance of the store through dusting, cleaning and restocking merchandise on the shelves
• Order merchandise and track inventory as assigned
• Authorize gas station pump payments
• Monitor customers to assist the store in loss prevention
• Maintain and promote a strong safety culture and follow all safety policies, training, personal protective equipment procedures and regulations
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions

Assistant Store Manager

• Load and unload grain, agronomy, and feed products
• Work with your hands by performing scheduled maintenance and repairs
• Acquire knowledge on how to monitor and maintain grain quality, mix/load fertilizer/chemical products and assist in loading trains
• Obtain certifications to operate equipment including the opportunity to obtain your CDL
• Develop and maintain knowledge of the commodities handled at the location and comply with company policy and government regulations pertaining to commodities
• Work with customers in a courteous and professional manner
• Prepare trucks and railcars for loading/unloading, which may require sampling, loosening large nuts, opening hatches, and attaching and/or detaching flexible hoses
• Control and monitor all load out functions
• Conduct and properly record daily, weekly and monthly maintenance tasks including but not limited to lubrication of pumps, valves, and loading arms
• Monitor and maintain quality of inventory (may include blended, bulk or packaged product)

Operations Specialist

Account Executive

• Execute sales plans to achieve sales goals and increase profitability through implementation of sales, marketing and consulting processes for products and services.
• Evaluate current customer programs and develop sales and marketing plans and programs to meet complex business needs while growing the business.
• Collaborate with sales, marketing, distribution, operations, technical staff and credit to heighten the visibility and impact of sales calls and improve efficiency and profitability.
• Facilitate positive long-term relationships with suppliers and customers to create long-term repeat business.
• Identify needs and provide consultative services for businesses and customers by combining established relationships with product, marketing and technical skills.
• Prepare sales presentations, contracts, bids and proposals to ensure successful outcome of transactions.
• Provide training to staff and customers.
• Work with customers in a courteous and professional manner.
• Service customer complaints and inquiries.
• Lead sales projects and act as a mentor to less experienced sales staff.
• Develop knowledge of multiple products and apply this knowledge in all aspects of the job.
• Maintain and promote a strong safety culture and follow all safety policies, procedures and regulations.
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.

Agronomy Sales Representative, Experienced

• Serve as a hands-on supervisor, overseeing all daily operations, performing facility operations and providing general work direction as needed to provide efficient, safe, and reliable service to patrons.
• Supervise plant maintenance to ensure proper operation, repairs, and preventive maintenance requirements are met.
• Maintain proper record keeping logs.
• Oversee and manage inventories, both ingredients, and finished products.
• Oversee anhydrous ammonia operations by managing plant readiness, safety compliance, and operational support during the busy season.
• Enforce safety rules and administer all company and government regulations.
• Supervise team member training for job duties, safety, equipment requirements, and quality control to ensure proper functions of assigned duties.
• Evaluate and make recommendations to improve existing programs in safety and equipment maintenance to avoid breakdowns and hazards.
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations.
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
• Perform other responsibilities as needed or assigned.

Operations Supervisor

• Execute sales plans to achieve sales goals and increase profitability through the implementation of sales, marketing and consulting processes for products and services.
• Evaluate current customer programs and develop sales and marketing plans and programs to meet complex business needs while growing the business.
• Collaborate with sales, marketing, distribution, operations, technical staff, and credit to heighten the visibility and impact of sales calls and improve efficiency and profitability.
• Facilitate positive long-term relationships with suppliers and customers to create long-term repeat business.
• Identify needs and provide consultative services for businesses and customers by combining established relationships with product, marketing, and technical skills.
• Prepare sales presentations, contracts, bids, and proposals to ensure the successful outcome of transactions.
• Provide training to staff and customers.
• Demonstrate effective cross-selling success achieving progressive customer share of wallet for multiple product lines.
• Apply CHS sales cycle leading to specific targeted results.
• Work with customers in a courteous and professional manner.
• Service customer complaints and inquiries.
• Lead sales projects and act as a mentor to less experienced sales staff.
• Develop knowledge of multiple products and apply this knowledge in all aspects of the job.
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations.
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
• Other duties and responsibilities as needed or assigned

Agronomy Sales Representative

• Apply dry fertilizer to customer fields using application equipment
• Perform light preventative maintenance on equipment, including greasing and basic mechanical checks
• Work with growers in a professional manner and help ensure orders are accurate and completed as scheduled
• Assist the sales staff in ensuring orders are correct and patron needs are met
• Perform warehouse work to including driving loader, forklift, mechanics, and maintenance
• Load and unload agricultural inputs from railcars and/or trucks using heavy or light duty machinery/equipment
• Perform general labor responsibilities promptly and efficiently, which may include general maintenance, grounds maintenance, equipment inspection and maintenance, and record keeping

Seasonal Applicator – Operations Specialist

• As directed, carry out general labor responsibilities promptly and efficiently
• Prepare trucks and railcars for loading/unloading, which may require sampling, loosening large nuts, opening hatches, and attaching and/or detaching flexible hoses
• Load and unload agricultural inputs from railcars and/or trucks using heavy or light duty machinery/equipment
• Conduct and properly record repairs and daily, weekly and monthly maintenance tasks
• Regularly inspect in-use equipment
• Monitor and maintain quality of inventory (may include blended, bulk or packaged product)
• Deliver products such as fertilizer, chemical, seed, feed and other to customer sites ensuring accurate and on time deliveries in a safe, timely, and professional manner
• Ensure compliance with all local, state, and federal laws including but not limited to pre-trip and post-trip reporting, proper load securement and hours of service
• Keep all work areas and vehicles in a clean, orderly and safe condition
• Conduct regular housekeeping duties such as sweeping, shoveling, power washing, scraping and cleaning up spills
• Complete appropriate record keeping
• Perform grounds maintenance including snow removal
• Perform warehouse work including driving loader, loading/unloading inventory, forklift operation, and general maintenance
• Promptly report any customer complaints, repair or maintenance needs, or safety concerns to supervisor
• Maintain and promote a strong safety culture and follow all safety policies, procedures, and regulations
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions
• Follow all company policies, procedures, and safety requirements
• Perform other duties as needed or assigned to ensure facility operates smoothly and customers receive excellent customer service

Truck Driver – Operations Specialist

• Carry out general labor responsibilities promptly and efficiently
• Develop and maintain knowledge of the commodities handled at the location
• Work with customers in a courteous and professional manner
• Prepare trucks and railcars for loading/unloading
• Load and unload agricultural inputs from railcars and/or trucks
• Control and monitor all load out functions
• Conduct and properly record daily, weekly and monthly maintenance tasks
• Inspect in-use equipment looking for seeps and leaks
• Monitor and maintain quality of inventory
• Deliver products such as fertilizer to customer sites
• Keep all work areas in a clean, orderly and safe condition
• Conduct regular housekeeping duties
• Complete appropriate record keeping
• Perform grounds maintenance and general maintenance