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Seasonal Customer Support Representative
CHS Inc.Seasonal Customer Support Representative managing customer service inquiries for CHS in Kalispell, MT. Requires strong communication skills and proficiency in MS Office.
About the role
Key responsibilities & impact- Handles a variety of customer service inquiries and problems received by telephone, fax, email, text or other web/internet media.
- Provides support to lower level staff on non-standard cases where policy and practice are not formalized or documented and individual case determination may be required.
- Reviews and troubleshoots customer problems and initiates action for repair, replacement return or field service; or refers highly unusual situations to higher authority for review and reconciliation.
- May promote alternative products or services.
- Other duties and responsibilities as needed or assigned.
Requirements
What you’ll need- 1+ years of experience in Customer Service and Support
- High School diploma or GED
- Strong written and verbal communication skills
- Proficient with MS Word, Excel, and PowerPoint
- Ability to work extended hours to meet business demands
- Ability to read, write and communicate in Spanish, preferred
Benefits
Comp & perks- Compensation includes base wage
- Depending upon position, may include other earnings such as bonus, incentives and commissions
- If eligibility requirements are met, you may participate in 401(k)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Problem SolvingTeam Support
Certifications
High School DiplomaGED