Operations Oversight Analyst
Gold Coast Health Plan
Financial Assistance Representative
Chisquares
full-time
Posted on:
Origin: • 🇺🇸 United States • Arizona
Visit company websiteSalary
💰 $21 per hour
Job Level
Junior
About the role
- Focusing on member priorities with compassion to ensure quality care is delivered.
- Advocating for members by engaging with provider offices and hospitals about all patient assistance resources available.
- Coordinating care and managing the cost of medical needs in a timely and efficient manner.
- Communicating via phone and email with members, ensuring transparency, trust, and confidence in our process.
- Performing general office responsibilities, including handling client inquiries and documentation.
- Meeting and exceeding KPIs (Key Performance Indicators) tied to coordination and advocacy goals.
- Using analytical and decision-making skills to navigate complex surgical coordination.
- Supporting internal improvement and change management initiatives.
Requirements
- High School Diploma or GED , required.
- 1 year of experience in a healthcare administrative support or case management-related role, required.
- Patient Assistance Advocate/Financial Counselor background preferred.
- Proficiency in Microsoft Word, Excel , and an Electronic Medical Record (EMR) system, preferred.
- Strong communication, organizational, and time-management skills.
