Cherokee Federal

Communications

• Provide technical editorial and writing support for a variety of materials, including social media posts, CDC INFO press releases, surveillance and webpage metrics reports, talking points, email blasts, factsheets, and PowerPoint presentations.
• Support and guide the implementation of public health communication projects, such as CDC’s Clean Slate initiative within CDC Moving Forward, along with other educational and communication activities.
• Develops timely and accurate training materials (job aids, PowerPoints, flow charts, videos, etc.) for port health station and external partners; delivers training during live and recorded training sessions with port health station staff.
• Analyze data from DGMH webpages and PDFs, writing comprehensive reports and presentations for the division (e.g., Quarterly Webpage Metrics Report, Communication Surveillance Reports).
• Attend and participate in meetings and training related to CDC Clean Slate and Digital First Editor; share key takeaways with the Office of the Director (OD) Communications team.
• Collaborate with multiple stakeholders—including health communicators, subject matter experts, program specialists, policy advisors, and directors—to identify strategic communication priorities and develop actionable items to support OD Comms and Branch Communicators.
• Performs other job-related duties as assigned

Health Communications Specialist

Security Analyst

• Monitor and analyze security events utilizing Splunk Enterprise Security (ES).
• Build, maintain, and tune Splunk searches, correlation rules, alerts, and dashboards.
• Conduct incident response activities from detection through containment, eradication, recovery, and closure.
• Investigate endpoint security incidents utilizing Microsoft Defender for Endpoint.
• Perform endpoint policy management and incident investigations.
• Assess AWS cloud security telemetry utilizing GuardDuty, Security Hub, and related cloud security services.
• Identify threats, vulnerabilities, suspicious activity, and cloud misconfigurations.
• Execute alert triage, incident scoping, and escalation activities according to established playbooks.
• Recommend updates and improvements to operational procedures and incident response playbooks.
• Support threat hunting activities and detection engineering initiatives aligned to MITRE ATT&CK methodologies.
• Perform phishing investigations, alert enrichment, and forensic review activities.
• Conduct root cause analysis and document corrective actions following security incidents.
• Track incidents and operational tasks utilizing case management systems.
• Participate in tabletop exercises and operational readiness activities.
• Collaborate with Security Operations teams, Incident Response personnel, and federal stakeholders.
• Prepare reports and communicate findings to technical and non-technical audiences.
• Perform other job-related duties as assigned.

Cybersecurity Analyst

Business Analyst

• Perform task management via ETMS2
• Coordinate task extension requests on behalf of DHA
• Pull reports as necessary
• Coordinate with Agency POCs for task assistance
• Conducts organizational studies and evaluations.
• Conducts work simplification and measurement studies.
• Prepares operations and procedures manuals to assist management in operating more efficiently and effectively.
• Performs other job-related duties as assigned.

Salesforce Consultant

• Lead projects from prioritization through concept development and user story writing to supporting development, testing, and deployment.
• Work with government leads to manage scope of new project enhancement requests; clarify objectives, constraints, acceptance criteria, and release timing.
• Work with Product Owner and users to determine operational objectives of business needs and elicit requirements.
• Identify core business needs and decompose and document them in concepts of operation, story maps, briefings, and user stories; document business rules and construct workflow diagrams as needed.
• Translate complex business processes into clear and actionable user stories with thorough acceptance criteria, including exception paths and operational reporting needs.
• Support Salesforce Classic to Lightning migration activities, including discovery, gap analysis, Lightning experience redesign, readiness planning, and post-cutover stabilization.
• Configure and optimize Salesforce using declarative tools, with emphasis on Flow (record-triggered, screen flows, scheduled flows), approvals, validation rules, page layouts, and Lightning App Builder to reduce manual work and improve operational efficiency.
• Ensure declarative automation is scalable, maintainable, and aligned with governance, auditability, and compliance expectations in a regulated environment.
• Present formal and informal oral and written briefings to government managers; produce executive-ready summaries and decision support materials.
• Perform other job-related duties as assigned.

Public Health

• Provides critical programmatic, analytical, and operational support for initiatives within the CDC Division of Global Migration Health (DGMH)
• Helps prevent the introduction, transmission, and spread of communicable diseases
• Collaborates with federal, state, local, tribal, territorial and international partners to support disease surveillance, response activities, and public health preparedness efforts at air, land, and maritime ports of entry along the U.S.–Mexico border region

Public Health Advisor I – Port Health

Engineer

• Design, build, test, and continuously improve Splunk Enterprise Security detection content.
• Develop and tune correlation searches, notable events, adaptive response actions, dashboards, and investigation workflows.
• Implement and optimize Risk-Based Alerting (RBA) strategies.
• Improve detection quality while reducing false positives and minimizing false negatives.
• Map detections to the MITRE ATT&CK Framework and maintain coverage metrics.
• Partner with Incident Response teams to convert real-world incidents into improved detection content.
• Participate in threat hunting, incident investigations, tabletop exercises, and purple team activities.
• Develop cloud detections leveraging AWS GuardDuty, CloudTrail, Security Hub, IAM, EC2, S3, VPC Flow Logs, and related telemetry.
• Maintain Common Information Model (CIM) compliance and improve data normalization.
• Measure detection quality through precision, recall, MTTR, and analyst workload reduction.
• Support future Splunk SOAR (Phantom) automation initiatives.
• Integrate Splunk Enterprise Security with ServiceNow Incident Response and other security technologies.
• Collaborate with Security Operations, Cloud Engineering, Vulnerability Management, and Incident Response teams.
• Performs other job-related duties as assigned.

Senior Splunk Detection Engineer

Incident Response Analyst

• Investigate, triage, analyze, contain, eradicate, and support recovery activities for cybersecurity incidents across enterprise and cloud environments.
• Perform detailed analysis of security events generated by SIEM, EDR/XDR, IDS/IPS, cloud-native security tools, and endpoint technologies.
• Collaborate with Security Operations and Splunk Detection Engineering teams to improve detection content, tune alerts, reduce false positives, and enhance detection effectiveness.
• Conduct proactive threat hunting using threat intelligence, behavioral analytics, and MITRE ATT&CK techniques.
• Perform root cause analysis and recommend corrective and preventive actions.
• Document investigation findings, incident timelines, lessons learned, and technical reports.
• Assist in developing and maintaining Incident Response playbooks, SOPs, and workflows.
• Support digital evidence collection and basic forensic activities while maintaining chain of custody.
• Participate in security assessments, architecture reviews, tabletop exercises, phishing simulations, and readiness activities.
• Support security reviews of IT systems, applications, and cloud services.
• Assist with cybersecurity policies, standards, and operational procedures.
• Collaborate with Cloud Security, Vulnerability Management, Infrastructure, and Application teams.
• Monitor incident metrics and contribute to operational reporting.
• Stay current on emerging threats and industry best practices.
• Performs other job-related duties as assigned.

Senior Incident Response Analyst

Program Manager

• Provides management of studies, analysis, response preparation, meeting support and policy development for Health Services Policy and Oversight (HSP&O).
• Provides direct Senior Subject Matter Expert (SME) and Expert Writing support services to the Acting Principal Deputy Assistant Secretary of Defense for Health Affairs (HA) and the Deputy Assistant Secretary of Defense for HSP&O.
• Engages and communicates (written and verbally) with senior executive leaders within the MHS governance structure on a regular basis; produce senior executive level correspondence using Microsoft Office Suite.
• Provides direct support to key government leaders for task execution and management including scheduling meetings, coordinating travel, logistics, preparing agendas and meeting minutes, tracking action items and due outs, collecting and preparing read-ahead, developing executive action/decision packages, as well as action memos, memorandums of support or agreement, standard operating procedures or manuals, and/or DoD or HA/DHA issuances.
• Coordinates and manages project tasks to ensure project delivery within allotted timelines.
• Develops high-level performance-based analytical reports to provide recommendations on program effectiveness and support to research and responses to government officials.
• Provides research, analytical and administrative support to include ongoing evidence-based analytical, research and evaluation methods and outcomes research.
• Provides support in the development of HSP&O oversight structure, to include risk assessment, prioritization of programs for oversight, and developing clear milestones and metrics for oversight.
• Assists in collection, summarization, analysis, or reporting of Office of Assistant Secretary of Defense (OASD) HA/HSP&O health policy needs, goals, objectives, initiatives, and plans, program evaluation and reporting data.
• Provides support to directors to oversee policy implementation; ensure programs are consistently implemented; and to conduct assurance activities and investigations.
• Performs other job-related duties as assigned.

Program Operations Policy SME

Security Engineer

• Assess MARAD systems in one of three states: System Authorization: Initial Authorization, Reauthorization, or Continuous Monitoring Assessment (CMA)
• Provide annual assessment support to the NSMV and MARAD CIO programs
• Conduct independent assessments of specified MARAD information systems
• Review existing information system core documentation
• Provides identification of non-compliance of security requirements
• Validates the security requirements of the information system
• Verify and validate that the system meets the security requirements
• Execute and conduct analysis of network and systems
• Develop security assessment plans and assessment reports
• Develop Security Assessment Plan (SAP)
• Adhere to the approved SAP
• Develop security assessment report (SAR)
• Develop / update system qualitative risk assessment reports (RAR)
• Develop recommendation report aiding in Plan of Action and Milestone (POA&M) development
• Develop security assessment executive summary documents
• Enter assessment data the Cyber Security Assessment and Management (CSAM) database
• Provide presentations, reports, evaluations, reviews, meeting minutes and working papers as requested
• Apply MARAD/DOT A&A guidance and policy
• Actively work with the designated Information Systems Security Manager ISSM
• Performs other job-related duties as assigned

Senior Security Controls Assessor

Analyst

• Develop, maintain, and monitor project budgets from award through closeout.
• Track actual costs against budgets and commitments.
• Perform detailed cost variance analysis and identify root causes.
• Maintain cost codes and ensure accurate cost allocation.
• Analyze labor productivity, equipment utilization, subcontractor costs, and material expenditures.
• Monitor project contingency and management reserve utilization.
• Prepare monthly Estimate at Completion (EAC) and Estimate to Complete (ETC).
• Forecast labor hours, material costs, subcontract costs, equipment costs, and indirect expenses.
• Evaluate financial impacts of schedule delays and scope changes.
• Provide accurate cash flow forecasts.
• Prepare weekly and monthly executive cost reports.
• Develop dashboards highlighting: Budget vs Actual, Committed Cost, Forecast Cost, Cost Performance Index (CPI), Schedule Performance Index (SPI), Productivity Metrics, Cost Trends.
• Present financial performance to project leadership.
• Review change orders for financial impact.
• Support pricing and negotiations of client and subcontractor change orders.
• Track pending changes and potential exposure.
• Ensure all approved changes are incorporated into project budgets and forecasts.
• Identify cost risks and opportunities.
• Perform quantitative financial analysis.
• Recommend mitigation strategies.
• Support project risk registers.
• Support Earned Value Management (EVM) where applicable.
• Coordinate with Scheduling regarding progress measurement.
• Validate percent complete calculations.
• Analyze schedule impacts on project costs.
• Monitor purchase orders and subcontract commitments.
• Review contract values versus committed expenditures.
• Assist with procurement forecasting.
• Track material escalation and supply chain impacts.
• Review monthly accruals.
• Support invoice validation.
• Assist with revenue recognition.
• Reconcile project financial data between ERP systems and project controls software.
• Mentor junior cost analysts.
• Develop standardized reporting processes.
• Improve cost control procedures and best practices.
• Participate in project financial reviews with executive leadership.

Senior Cost Control Analyst

Senior Splunk Engineer

Salesforce Developer

• Execute declarative Salesforce application configuration to meet business requirements.
• Build unique, customer-based solutions using Apex and Visualforce.
• Develop Salesforce.com product extensions using Visualforce technology.
• Develop new native products and applications on the Force.com platform.
• Build and maintain front-end web interfaces using Angular JS, HTML5, and CSS.
• Configure and implement CRM systems to support end users and business processes.
• Perform manual integrations between Salesforce and other systems.
• Rebuild and migrate community portals from Aura to Lightning.
• Troubleshoot, test, and debug Salesforce applications to ensure quality and performance.
• Collaborate with business analysts, stakeholders, and development teams to translate requirements into working solutions.

General

• Provide direct administrative support for providers (as applicable): scheduling coordination, document routing, onboarding support, task follow-up, and issue resolution.
• Coordinate travel for staff and providers, including authorizations, itinerary support, changes/cancellations, and compliance with program travel policies.
• Support expense report completion and compliance using Concur (and/or customer-required tools); troubleshoot common issues and escalate when needed.
• Train and coach new and existing staff on Cherokee systems and standard processes, including Deltek timekeeping/expense (as applicable), Concur, and CNB Connect.
• Hold recurring “office hours” (virtual and/or on-site) to provide hands-on support for timecards, expense reports, profile setup, password/access issues, and basic system navigation.
• Develop quick-reference guides and job aids for common processes (time entry, expense submission, travel rules, onboarding steps).
• Maintain trackers and status reporting (staff onboarding progress, travel status, open actions, training completion) using Excel, Smartsheet and any other tools used by the team.
• Coordinate with HR, Recruiting, Finance, Security/Credentialing, and Program Leadership to ensure smooth onboarding and compliance.
• Support meeting logistics: agendas, minutes, action items, distribution lists, and follow-ups.
• Maintain accurate, audit-ready records; protect PII and follow all government and company security/privacy procedures.
• Performs other job-related duties as assigned.

Program Coordinator

Customer Support

• Provide Tier I technical support and end-user training to Virtual Health (VH) GlobalMed VH Equipment Program and for other remote VH clinical systems to include installation support and testing.
• Create, monitor and resolve trouble/incident tickets (Remedy) with specified time allotted or escalated as per Knowledge Base guidance.
• As a system technician for Win10 environment, install and maintain Windows 10 clients and associated peripheral equipment.
• Install, troubleshoot, repair and software based teleconferencing equipment, and coordinate medical device client installations.
• Coordinate responses to requests from 300+ DHA Enterprise Sites for remote clinical system access, remote equipment installation, and testing of Virtual Health Systems and/or subsystems within the DHA Enterprise.
• Act as Reports Manager in Joint Knowledge Online (JKO), tracking and reporting training required to perform Virtual Health Services for the DHA Enterprise Providers and other identified staff.
• Maintain the Site Access List (SAL) to deliver documentation to the DHA CHCS PMO for the centralized access web portal for remote user site access.
• Image and reimage WIN10 computers and install software on WIN10 clients, either remotely or in person capability as user location dictates.
• Create and manage accounts for Composite Health Care System (CHCS)/Armed Forces Health Longitudinal Technology Application (AHLTA)/ESSENTRIS platforms for VMC clinical staff. Provide end-user support for these accounts.
• Create and manage MHS Video Connect accounts for DHA Enterprise VH providers and MSA Staff in accordance with SOP specifications and Knowledge Base guidelines.
• Train market representatives and providers in the use of MHS Video Connect as accounts are created. Assist users with issues with MHS Video Connect sessions if required.
• Troubleshoot, repair and test computer workstations, monitors, cameras, printers, peripherals and teleconferencing equipment including Cisco VTC systems.
• Perform equipment issue and tracking tasks.
• Install and configure computer workstations, monitors, cameras, printers, peripherals and related cabling for VTC systems.
• Participate in continuous process improvement activities and make recommended changes to SOPs or Knowledge Base.

Customer Support Specialist, Technician

• Provide independent assessments of MARAD information systems in support of system authorization, reauthorization, and continuous monitoring activities.
• Evaluate management, operational, and technical security controls in accordance with NIST Risk Management Framework (RMF) requirements.
• Support Authority to Operate (ATO) decisions.
• Develop assessment documentation and reports.
• Collaborate with MARAD, DOT, and cybersecurity stakeholders to ensure compliance, risk visibility, and mission assurance.
• Assess MARAD systems in one of three states: System Authorization: Initial Authorization, Reauthorization, or Continuous Monitoring Assessment (CMA).
• Provide annual assessment support to the NSMV and MARAD CIO programs.
• Conduct independent assessments of specified MARAD information systems following the System Authorization process.
• Execute and conduct analysis of network and systems to validate appropriate security control implementation.
• Develop security assessment plans and assessment reports compliant with latest revisions of NIST Special Publication 800-53A Recommended Security Controls.
• Develop security assessment executive summary documents including summative presentation further providing an overview of activities, findings, risks and mitigation recommendations.