Chartis

Social Media Manager

• Develop, implement, and manage a comprehensive social media content strategy that aligns with brand goals and objectives.
• Monitor industry trends and emerging social media platforms to identify innovative strategies for increasing content reach, engagement, and relevance.
• Create and maintain a content calendar to ensure consistent engagement and brand presence across all organic channels.
• Collaborate cross-functionally with internal teams, including Marketing Managers and Creative, to curate and coordinate high-quality social media content.
• Capture and produce engaging content for social media stories, including live event coverage and behind-the-scenes insights.
• Analyze and report social media performance metrics monthly and quarterly, providing actionable insights to enhance future strategies.
• Utilize social media scheduling tool, Sprout Social, to plan, publish, and report on posts efficiently.
• Stay informed on social media best practices and emerging technologies to continually enhance the effectiveness of the social media strategy.
• Conduct regular audits of social media channels to ensure brand consistency and identify opportunities for improvement.

Social Media Coordinator

Operations

• Liaise across the client's team to track operational metrics including campaign and event delivery, creative production, project timelines, sales goals, budget usage, and print volumes.
• Develop and manage the delivery of recurring reports to summarize program performance, operational efficiency, and business impact.
• Establish scalable operational reporting frameworks and business review processes for marketing campaigns and events.
• Coordinate recurring campaign and event reporting processes across marketing, product analytics, operations, and events teams.
• Partner with marketing leadership to consolidate campaign readouts and standardize KPI presentation.

Operations Intelligence Manager

Digital Marketing

• Support development of integrated digital marketing strategies aligned to client business objectives and KPIs
• Execute, manage, and optimize campaigns across platforms including Google Ads, LinkedIn, META, Bing, YouTube, and other paid media channels
• Analyze campaign, website, and conversion data to identify insights, trends, and optimization opportunities
• Develop recommendations to improve acquisition, engagement, conversion, and retention performance
• Build and maintain campaign reporting dashboards, visualizations, and executive-ready performance summaries
• Collaborate with Digital Marketing Leads, analysts, creative teams, and analytics teams to execute integrated marketing programs
• Utilize AI tools and frameworks to develop and scale capabilities in day-to-day activities
• Participate directly in client meetings, presenting campaign updates, insights, performance trends, and optimization recommendations
• Support media planning, audience targeting, testing strategies, and budget allocation recommendations and pacing
• Execute and analyze A/B testing initiatives across campaigns, audiences, creative, and landing pages
• Help ensure accurate campaign tracking, tagging, UTM governance, and measurement frameworks
• Monitor industry trends, platform changes, and emerging digital marketing opportunities
• Support Account-Based Marketing (ABM) initiatives and campaign execution when applicable
• Manage multiple campaigns and client priorities simultaneously in a fast-paced agency environment

Social Media Coordinator

Operations Intelligence Manager

Senior Digital Marketing Consultant