Operations Intelligence Manager

Chartis

Operations Intelligence Manager combining BI analyst and project manager roles at Chartis Interactive. Focused on optimizing client's business performance and delivering analytical insights.

Posted 6/4/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Liaise across the client's team to track operational metrics including campaign and event delivery, creative production, project timelines, sales goals, budget usage, and print volumes.
Develop and manage the delivery of recurring reports to summarize program performance, operational efficiency, and business impact.
Establish scalable operational reporting frameworks and business review processes for marketing campaigns and events.
Coordinate recurring campaign and event reporting processes across marketing, product analytics, operations, and events teams.
Partner with marketing leadership to consolidate campaign readouts and standardize KPI presentation.

Requirements

What you’ll need

3-5 years of experience in business intelligence, data analysis, marketing operations, sales operations, project coordination, business operations, or a related role.
Strong analytical skills with proficiency in collecting, organizing, interpreting, and communicating data using spreadsheets, reports, dashboards, and business systems.
Strong project management skills, including deadline tracking, cross-functional communication, and excellent attention to detail to ensure data accuracy.
Exceptional written and verbal communication skills, with the ability to translate complex data into clear narratives for non-technical audiences, and a process-improvement mindset.

Benefits

Comp & perks

Full career development program aimed at improving skill sets and capabilities of all employees.
3-4 days/week working in-office at the client-site.
Other days will be remote.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisbusiness intelligenceproject managementreportingKPI presentationoperational metrics trackingcampaign deliverybudget usage analysiscreative production managementsales goal tracking

Soft Skills

analytical skillscross-functional communicationattention to detailwritten communicationverbal communicationprocess improvement mindset