Operations Intelligence Manager – Contract

Chartis

Operations Intelligence Manager role at Chartis Interactive focusing on business performance metrics and reporting for marketing and operational impact. This critical hands-on position involves liaising with client teams to track critical operational metrics.

Posted 6/26/2026contractNew York City • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

This role is focused on our client's internal business and growth team performance.
You will liaise across the client's team to track operational metrics to include campaign and event delivery and performance, creative production, project timelines, sales goals, budget usage, and print volumes.
You will be relied upon to develop and manage the delivery of recurring reports to summarize program performance, operational efficiency, and business impact.

Requirements

What you’ll need

3-5 years of experience in business intelligence, data analysis, marketing operations, sales operations, project coordination, business operations, or a related role.
Strong analytical skills with proficiency in collecting, organizing, interpreting, and communicating data using spreadsheets, reports, dashboards, and business systems.
Strong project management skills, including deadline tracking, cross-functional communication, and excellent attention to detail to ensure data accuracy.
Exceptional written and verbal communication skills, with the ability to translate complex data into clear narratives for non-technical audiences, and a process-improvement mindset.
Preferred Qualifications Experience supporting cross-functional business operations, strategy, revenue operations, partner operations, customer success, onboarding, marketing, or operational planning teams. Experience defining reporting and operational workflows across multiple stakeholders, systems, vendors, or external partners. Experience helping define reporting requirements and business review processes in collaboration with multiple stakeholders. Experience developing reporting templates, operational processes, documentation, or executive business review materials.

Benefits

Comp & perks

Full career development program aimed at improving skill sets and capabilities of employees.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business intelligencedata analysismarketing operationssales operationsproject coordinationreportingoperational efficiencydata interpretationspreadsheetsdashboards

Soft Skills

analytical skillsproject managementcross-functional communicationattention to detailwritten communicationverbal communicationprocess improvementdata accuracynarrative translationstakeholder collaboration