Recruitment Consultant, French or German Speaker
Opus Talent Solutions
Retail Manager, Travel Retail
Charlotte Tilbury Beauty
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Define development and growth strategies with the Head of Travel Retail, Europe for the designated accounts and implement them successfully in stores
- Deliver sell-out in line with forecast commitments
- Identify and capitalise on opportunities to drive brand awareness, performance, and market share across the region
- Build strong relationships with retailer contacts to optimise brand presence, maximize share of voice, and negotiate joint trading plans
- Deliver regular business/sales updates and critical market insights, acting as the connection between stores and the Magic Office
- Lead quarterly business reviews and half-year external strategy meetings, producing strong insights and action-driven 360 plans
- Recruit high performing Retail teams for each store launch with the people partner
- Set ambitious and achievable sales targets to the field teams
- Lead and inspire your team of business managers and retail artists
- Address performance and engagement needs; build an environment of inclusion and motivation
- Work with the field training manager to ensure commercial and development training needs are met within the region
- Collaborate with Travel Retail Marketing & VM teams to develop trade plans and on-counter activities
- Launch and sustain new products and campaigns as per the global Travel Retail Marketing strategy
- Conduct monthly retail forecasting by store with the Head of Travel Retail, Europe
- Forecast and manage all retail staffing costs, including recommended FTEs, commissions and incentives
- Manage T&E budget, staying within approved monthly expenditure
- Set standards for executional excellence and work cross-functionally to enhance brand presentation and in-store execution (assortment, stock availability, price updates)
- Report into the Head of Travel Retail - Continental EU and work closely with the wider commercial team
- Account KPIs include retail sales achievement, market share gains, mystery shopping score and team turnover
Requirements
- Must be able to travel within region and to Magic Office regularly. Roughly a 40/60 split
- Extensive experience in retail or sales management, with direct experience in Travel Retail desirable but not mandatory
- Strong people focus, team spirited and passionate about developing teams
- Proven track record of successful negotiations & ability to influence others
- Target-focused and results-driven
- Excellent numerical and analytical skills
- Effective communicator, both written and verbal with a structured and organised approach
- Excellent presentation skills and classroom delivery
- Personable and approachable; able to build rapport quickly & effectively
- Self-starter; able to motivate oneself and others
- Ability to manage multiple priorities and adapt to changing priorities
- Solution-oriented with ability to problem solve in a timely manner
- German language is desirable but not mandatory
