Marketing Service Representative – New Business
Health Care Service Corporation
Job Level
JuniorMid-Level
About the role
- Collaborate with senior leaders and managers to align HR strategies with business objectives
- Act as a trusted advisor to business stakeholders on HR matters and organisational effectiveness
- Proactively identify HR trends, issues, and opportunities
- Support and drive employee engagement initiatives and maintain culture of great employee experience
- Ensure compliance with Portuguese labour laws and advise on employment contracts, working hours, leaves, and legal requirements
- Develop, implement, and review HR policies, procedures, and guidelines
- Educate employees and managers on HR policies and conduct regular audits for compliance
- Provide guidance and support on employee relations, conflict resolution and workplace investigations
- Investigate and address employee complaints and mediate disputes
- Analyze HR metrics and prepare reports to management with insights and recommendations
Requirements
- Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree preferred)
- Extensive experience as an HR Business Partner or HR Generalist, with a focus on Portuguese labour law and corrective action processes
- Strong knowledge of Portuguese labour legislation, employment contracts, disciplinary procedures, and workplace compliance requirements
- Proven experience in developing and implementing HR policies and procedures
- Excellent interpersonal and communication skills
- Analytical mindset with the ability to use data to drive insights and support decision-making
- Ability to handle sensitive and confidential information with discretion and professionalism
- Fluency in English is essential
