CHA Consulting, Inc.

Administrative Assistant

• Lead the ITS project portfolio by managing intake, prioritization, capacity planning, and resource allocation aligned with strategic goals.
• Maintain clear visibility into progress, risks, dependencies, and cross‑team impacts through consistent reporting and coordination.
• Partner with ITS leaders to align timing, resolve workflow dependencies, and strengthen long‑range planning and prioritization frameworks.
• Maintain consistent PMI‑aligned delivery standards across Agile, hybrid, and traditional projects through standardized tools, templates, and documentation.
• Support teams with requirements development, backlog management, planning, and execution while applying lessons learned and emerging best practices.
• Ensure effective change management by guiding user readiness, communication planning, and transition support.
• Lead, develop, and coach PMO team members—including IT Project Managers and Business Solution Analysts—through effective work assignments, feedback, and performance management.
• Foster a collaborative environment that supports cross-functional learning, professional growth, and shared ownership of delivery outcomes, while partnering with ITS leadership on resource planning.
• Promote delivery maturity across ITS by supporting PM/BA development, training opportunities, and communities of practice.
• Manage and track project budgets, expenditures, and vendor invoices to ensure financial accuracy and alignment with approved plans.
• Identify and communicate budget variances early, recommending mitigation strategies when needed.
• Support cost estimation, resource planning, and financial forecasting for ITS initiatives.
• Participate in after‑hours and weekend implementations, ensuring clear communication, issue escalation, and coordination across teams.
• Provide leadership oversight during releases and production transitions to support smooth, successful deployments.
• Maintain consistent quality standards across ITS projects by enforcing testing protocols, acceptance criteria, and QA processes.
• Oversee PMO tools, dashboards, and KPI reporting to maintain visibility into delivery health and performance.
• Analyze delivery trends, refine PMO metrics, and identify automation or AI opportunities to improve efficiency.

Manager, Project Management Office – PMO

Project Manager

• Manage all aspects of project delivery, including scope, budget, schedule, and client relationships, while thoroughly understanding project risks and financial measures
• Serve as a “seller/doer,” developing work with specific clients and leading marketing plan development for target market areas
• Lead and mentor other project managers, setting vision and strategy, and supporting professional growth across the team
• Prepare proposals, project plans, extra work authorizations, and project closeout documents
• Track and oversee multiple projects, ensuring quality control and compliance with company standards
• Play a key role in client contract interpretation and relationship management, ensuring all client needs are met

Senior Project Manager

• Manage water, wastewater, and stormwater projects from development of project proposals through completion, providing environmentally friendly and cost-effective solutions
• Oversee all aspects of project delivery, including scope, budget, schedule, and client relationships
• Coordinate contracts, purchase orders, and project documentation with clients and subcontractors
• Lead project financials, subcontractor payments, and monthly review meetings with operations
• Develop project-specific health and safety plans and ensure QA/QC compliance as determined by the Quality Management Plan
• Communicate updates clearly to clients, management, and project teams to ensure timely and efficient completion of projects

Project Manager I – Water

Full-stack Engineer

• Lead the research, preparation, and production of water/wastewater infrastructure design drawings using tools such as REVIT, MicroStation, AutoCAD, and related design software
• Collaborate with engineers, project managers, and multidisciplinary teams to develop integrated solutions across various water/wastewater projects such as treatment facilities, conveyance systems, and pump stations
• Provide technical oversight and mentorship to junior designers on project drawing production, ensuring accuracy, consistency, and adherence to standards across all deliverables
• Examine complex contract documents and drawings for errors, revising as needed to align with contract specifications
• Contribute to the development of technical reports, material costs, construction estimations, and production schedules for water/wastewater infrastructure projects
• Conduct project review meetings and prepare project “As-Builts” documentation

Principal Engineering Designer – Water

Financial Planning and Analysis

• Lead the development and maintenance of short-term and long-range cash flow forecasts to support strategic business planning and liquidity management
• Partner with leadership on annual budgeting, monthly forecasting, and financial planning initiatives across the organization
• Build and enhance free cash flow and integrated three-statement financial models to support business planning and scenario analysis
• Evaluate liquidity trends, funding requirements, and working capital performance to identify risks and opportunities for improvement
• Support treasury activities, including cash management, banking relationships, debt compliance, and balance optimization
• Maintain budgeted and forecasted balance sheet models while analyzing key balance sheet accounts and business drivers
• Support corporate development initiatives through M&A financial modeling, due diligence, and pro forma analysis
• Prepare executive-level reporting, dashboards, and Board materials that provide meaningful insights into financial performance and business strategy

Manager, FP&A – Strategic Finance

• Serve as the senior client-facing lead for asset management and EMR initiatives, building trusted partnerships and guiding program execution
• Lead complex programs focused on asset data integrity, CMMS/CCMS system optimization, and lifecycle management strategies
• Translate client operational and maintenance goals into structured project plans that align field activities, asset data, and system requirements
• Oversee performance tracking, dashboards, and reporting to provide clear visibility into asset condition, system readiness, and project progress
• Identify risks related to data quality, system integration, and operational readiness, implementing proactive solutions to maintain accuracy and compliance
• Collaborate with leadership and stakeholders to align asset management initiatives with regulatory, operational, and digital transformation goals

Senior Client Project Manager

Analyst

• Contributes to the overall development and implementation of Resident Services contracts and supports the Contract Manager.
• Conducts pre-award and post-award contract and grant administration activities.
• Completes market research related to anticipated goods and services to be procured.
• Completes analysis of projected costs and historical costs related to goods and services.
• Assists with reconciliation of expenditures, revenue and contract and grant closeout.
• Assists with organizing and reviewing documents for financial and performance audits.
• Processes vendor payments and prepares monthly expense accruals as necessary.
• Analyzes operating budgets and budget variances.
• Ensures data entry is completed in the designated repository.
• Collects and analyzes data related to contractor/partner performance, expenditures, and leveraged resources.
• Tracks contractor/partner corrective action plan progress.

Contract Analyst

Program Manager

• Review enrollment packets and determine eligibility for enrollment in the LevelUp program.
• Create new participant records of LevelUp participants into the TAAG case management system.
• Design and update training materials for LevelUp staff.
• Facilitate onboarding, ongoing technical assistance, and training sessions for LevelUp staff to support consistent program delivery and compliance.
• Coordinate and track key LevelUp program milestones including enrollments, extensions, interims, and exits.
• Train and support new LevelUp coaches while serving as a liaison to HCV staff to ensure consistent guidance, support, and adherence to program guidelines and procedures.
• Review participant packets for compliance and process them in Yardi or forward to HCV contractor as required.
• Reconcile annual progress addendums and collaborate with cross-functional teams (e.g., IT, HCV, Property Management) to ensure HUD compliance.
• Conduct regular audits of LevelUp savings accounts to verify pay point submissions and support documentation for compliance with program requirements; prepare and distribute annual LevelUp savings statements.
• Analyze program data and trends to identify bottlenecks or areas for improvement with the existing enrollment process.
• Develop and maintain dashboards and program reports to track pay points, KPIs, and participant outcomes.
• Conduct quantitative and qualitative analysis of LevelUp participant activity and goal achievement.
• Support the development of annual program budgets and forecasts in collaboration with department leadership.
• Review and process interim and grant requests; maintain accurate financial and audit documentation.
• Track and reconcile grant funds and interim withdrawals; ensure alignment with program budgets.
• Conduct quality control reviews and internal audits.
• Manage caseload assignments, data corrections, and deletions in TAAG.
• Monitor and maintain the corrections log; resolve issues identified during packet reviews and audits.
• Collaborate with internal departments and external partners to improve data quality, systems (e.g. Yardi, TAAG) and reporting accuracy.
• Lead business process reviews and recommend optimization strategies.
• Prepare and submit quarterly reports (e.g., VMS, pay points, narrative reports).
• Maintain accurate SharePoint records for exits over-income removals, End of Participations, and related program changes.
• Develop and maintain an annual process to notify participants of their escrow balance to meet HUD standards.
• Support LevelUp Coaches in creating linkages between the Program Coordinating Committee and other community resources.
• Stay abreast of new FSS innovations and HUD program requirements and regulations.
• Provide telephone and email support to LevelUp coaches and program participants.
• Analyze ongoing program effectiveness and make recommendations for modification of policies and procedures to achieve greater program efficiency.
• Research relevant public and social service agencies and private businesses offering services for LevelUp participants.
• Travel off-site for training, events, and meetings.
• Represent the LevelUp program in internal and external meetings, presentations, and audits.
• Review and update internal and external processes and procedures.

Program Analyst

Software Engineer

• Support the review, tracking, and analysis of field-collected data for bridge-related projects
• Assist in testing and evaluating materials, equipment, and system performance to ensure quality and reliability
• Prepare clear, accurate reports and maintain detailed project records and documentation
• Identify discrepancies or inconsistencies in data and help maintain organized databases for reporting to clients

Engineering Technician

• Manage projects from inception through close-out
• Be accountable for project deliverables
• Communicate expectations to team members and stakeholders
• Resolve issues throughout the project life cycle
• Provide technical and construction support by managing project budget and schedule
• Monitor design scope development, review designs, review constructability logic and value management
• Manage overall project coordination
• Responsible for contractor and consultant contracts including Architects/Engineers and other technical consultants
• Coordinate design review efforts with CHA, City of Chicago Department of Buildings and regulatory agencies for compliance with regulations and guidelines

Construction Project Manager

Operations

• The Property Operations Manager is responsible for oversight of and resource management for the day-to-day activity of a specified program (Public Housing, RAD, or Mixed Income) within the residential property portfolio.
• Through thorough understanding of Property Operations outcomes, this position will ensure that Private Property Management firms and/or Third-Party Owner entities operate CHA and/or privately owned property in accordance with federal, state, and local laws and regulations.
• Property Operations Managers will express their expertise and oversight primarily through focus on Property Operations and Program Administration.
• Ensures timely responsiveness of the Property Operations team members for internal and external requirements and obligations through triage for resident concerns, ensuring resolution through completion in coordination with the CHACE team and participation in coordination meetings.

Property Operations Manager

Auditor

• Lead and perform complex audits and reviews in accordance with IIA Global Internal Audit Standards and CHA’s Internal Audit Methodology
• Conduct audit planning, including defining scope, identifying risks, and preparing audit programs
• Analyze financial, operational, and programmatic data; conduct testing, sampling, data analytics, and documentation
• Draft and present clear, concise, and comprehensive audit reports
• Monitor the implementation of corrective actions
• Support annual risk assessments and audit planning
• Maintain knowledge of HUD requirements, regulations, and audit practices
• Demonstrate professionalism, curiosity, and strong interpersonal skills

Internal Auditor

Bookkeeper

• Ensures that CHA financial obligations are fulfilled in a timely manner by processing and paying properly authorized purchases expeditiously.
• Records payments in the appropriate general ledger account; ensures that liability accounts associated with accounts payable are reconciled, and that all adjustments are recorded to the general ledger.
• This position keeps records of financial transactions for the Authority, using calculator and computer system.
• Verifies, allocates, and posts details of business transactions to appropriate accounts in journals or computer files from documents, such as sales slips, invoices, receipts, check stubs, and computer print‐outs.
• Summarizes details in separate ledgers of computer files and transfers data to general ledger.
• Reconciles and balances accounts.
• Reviews all invoices for accuracy, compliance with the terms of the purchase order, available purchase order balances, correct and complete general ledger account coding, and payment approval.
• Reconciles liability accounts associated with accounts payable ensure balances on AP liability accounts are accurate.
• This position will review and update weekly aging report for management staff and will provide management with history, follow‐up or other pertinent information including data leading up to the escalation of problem invoices.
• Reviews and processes travel requests and advances including arranging and finalizing travel plans for authorized travelers, ensuring business-related travel is properly approved and in compliance with CHA travel policy.
• This position interacts internally with CHA staff authority‐wide regarding payment issues or concerns. Internal contacts include outside vendors to request and provide information regarding the status of invoices.