Manager, Project Management Office – PMO

CHA Consulting, Inc.

Manager of PMO overseeing project management, business analysis, and Agile delivery in ITS. Collaborating with teams to ensure high-quality execution across enterprise initiatives.

Posted 7/22/2026full-timeChicago • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $105,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management and business analysis, with a strong focus on Agile delivery, PMO governance, and resource planning. Proven ability to lead cross-functional teams and manage complex multi-team initiatives while ensuring financial accuracy and quality standards.

Highest-signal resume keywords

PMP CertificationScrum Master Certification (CSM or PSM)Agile Delivery LeadershipPMO ManagementBudget Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementBusiness AnalysisAgile MethodologiesCapacity PlanningResource AllocationChange ManagementQuality Assurance ProcessesFinancial ForecastingKPI ReportingBacklog Management

Soft Skills

LeadershipCollaborationCoachingCommunicationProblem-Solving

Tools & Technologies

PMO ToolsDashboardsStandardized TemplatesReporting ToolsAutomation Tools

Certifications & Qualifications

PMP CertificationScrum Master Certification (CSM or PSM)

Industry Keywords

Agile PracticesHybrid AgilePMI StandardsPortfolio ManagementVendor Management

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead the ITS project portfolio by managing intake, prioritization, capacity planning, and resource allocation aligned with strategic goals.
Maintain clear visibility into progress, risks, dependencies, and cross‑team impacts through consistent reporting and coordination.
Partner with ITS leaders to align timing, resolve workflow dependencies, and strengthen long‑range planning and prioritization frameworks.
Maintain consistent PMI‑aligned delivery standards across Agile, hybrid, and traditional projects through standardized tools, templates, and documentation.
Support teams with requirements development, backlog management, planning, and execution while applying lessons learned and emerging best practices.
Ensure effective change management by guiding user readiness, communication planning, and transition support.
Lead, develop, and coach PMO team members—including IT Project Managers and Business Solution Analysts—through effective work assignments, feedback, and performance management.
Foster a collaborative environment that supports cross-functional learning, professional growth, and shared ownership of delivery outcomes, while partnering with ITS leadership on resource planning.
Promote delivery maturity across ITS by supporting PM/BA development, training opportunities, and communities of practice.
Manage and track project budgets, expenditures, and vendor invoices to ensure financial accuracy and alignment with approved plans.
Identify and communicate budget variances early, recommending mitigation strategies when needed.
Support cost estimation, resource planning, and financial forecasting for ITS initiatives.
Participate in after‑hours and weekend implementations, ensuring clear communication, issue escalation, and coordination across teams.
Provide leadership oversight during releases and production transitions to support smooth, successful deployments.
Maintain consistent quality standards across ITS projects by enforcing testing protocols, acceptance criteria, and QA processes.
Oversee PMO tools, dashboards, and KPI reporting to maintain visibility into delivery health and performance.
Analyze delivery trends, refine PMO metrics, and identify automation or AI opportunities to improve efficiency.

Requirements

What you’ll need

Bachelor’s degree in Business, Information Technology, or a related field
6+ years of progressive experience in project management, business analysis, and technology delivery, including leading complex multi‑team initiatives
Demonstrated experience leading a PMO or comparable project delivery function
PMP certification required
Scrum Master certification (CSM or PSM) plus 5+ years of experience leading Agile delivery across multiple teams or programs
Hands‑on experience with scaling or hybrid Agile practices (e.g., Disciplined Agile, SAFe); formal certification preferred
Proven ability to integrate Agile delivery into PMO governance, portfolio processes, resource planning, and cross‑team coordination.

Benefits

Comp & perks

Vacation, Sick and Personal, competitive PTO package
Medical (HMO, PPO, and No employee cost High-Deductible PPO) Dental, Vision, and Life Insurance
Short-Term and Long-Term Disability Insurance
Long-Term Care Insurance
Pet Insurance
Parking Transit
Prepaid Legal Services
Brightstar 529 College Savings Plan
Identity Theft Protection
Hospital Indemnity Insurance
Voluntary Critical Illness Insurance
Deferred Compensation Plan: Empower 457/401(a) with a 3% employer match
Pension Plan: CHA makes contributions on behalf of the employee, along with the employee's 3% contribution; 100% vesting occurs after 6 years of continuous employment or opt-out of CHA's Retirement Plan and continues to participate in the Municipal Employees Annuity and Benefit Fund of Chicago
Hybrid work schedule (position specific) This position may be eligible for remote work following a successful completion of a 90-day probationary period according to CHA’s established policies and procedures.