Property Operations Manager

CHA Consulting, Inc.

Responsible for managing property operations and ensuring compliance with housing regulations. Overseeing teams in Public Housing, RAD, or Mixed Income programs with a focus on effective resource management.

Posted 6/3/2026full-timeChicago • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $80,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact

The Property Operations Manager is responsible for oversight of and resource management for the day-to-day activity of a specified program (Public Housing, RAD, or Mixed Income) within the residential property portfolio.
Through thorough understanding of Property Operations outcomes, this position will ensure that Private Property Management firms and/or Third-Party Owner entities operate CHA and/or privately owned property in accordance with federal, state, and local laws and regulations.
Property Operations Managers will express their expertise and oversight primarily through focus on Property Operations and Program Administration.
Ensures timely responsiveness of the Property Operations team members for internal and external requirements and obligations through triage for resident concerns, ensuring resolution through completion in coordination with the CHACE team and participation in coordination meetings.

Requirements

What you’ll need

Bachelor's degree in Business or related field with a minimum of two (2) years of applicable experience or, applicable trainings and certifications along with a minimum of four (4) years of experience.
Strong professional written and verbal communication skills.
The ability to conduct research and prepare narrative reports and proposals.
Software proficiency in Microsoft Suite and Property/Asset Management software.
A valid driver's license, unrestricted insurability, and ability to travel within Chicagoland boundaries up to 75% of the time.
Current working knowledge of HUD and CHA regulatory requirements related to Public Housing, PVB, MOD Rehab, RAD, and LIHTC programs as evidenced by stated course completion and/or certification requirements (subject to portfolio assignments, and can change with or without notice).

Benefits

Comp & perks

Vacation, Sick and Personal, competitive PTO package
Medical (HMO, PPO, and No employee cost High-Deductible PPO) Dental, Vision, and Life Insurance
Short-Term and Long-Term Disability Insurance
Long-Term Care Insurance
Pet Insurance
Parking Transit
Prepaid Legal Services
Brightstar 529 College Savings Plan
Identity Theft Protection
Hospital Indemnity Insurance
Voluntary Critical Illness Insurance
Deferred Compensation Plan: Empower 457/401(a) with a 3% employer match
Pension Plan: CHA makes contributions on behalf of the employee, along with the employee's 3% contribution; 100% vesting occurs after 6 years of continuous employment or opt-out of CHA's Retirement Plan and continues to participate in the Municipal Employees Annuity and Benefit Fund of Chicago
Hybrid work schedule (position specific) This position may be eligible for remote work following a successful completion of a 90-day probationary period according to CHA’s established policies and procedures.

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Applicant Tracking System Keywords

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Hard Skills & Tools

property managementprogram administrationresearchnarrative report preparationproposal writing

Soft Skills

professional communicationverbal communicationwritten communicationresponsivenessproblem resolution

Certifications

Bachelor's degree in BusinessHUD regulatory requirements certificationCHA regulatory requirements certification