Program Manager

• Review draft Training Plans and collaborate with the transformation readiness team to finalize
• Design, develop, and deliver substantive and role-based training as defined in the VCF Transformation Training Plan
• Design, develop, and co-deliver VCF Substantive training for VCF staff on end-to-end claims lifecycle processes (instructor-led, in-person, and virtual; ~10-75 staff)
• Design and create user-friendly, professional quality graphics and communication media for How-To Guides, website content, and other communications
• Provide support to staff in partnership with the VCF team and system integrator to ease transition and ensure successful rollout of transformed processes
• Work with the VCF Transformation Readiness Team to determine overall training schedule and timeline
• Design and develop myVCF system training using materials from the myVCF System Integrator
• Design and develop communication materials for internal and external audiences (PowerPoints, handouts, focus groups)
• Submit for approval by VCF all communications and training materials and track them through the approval process to ensure prioritization and adjustments

Program Manager / Training Lead

Program Manager, Large Combatant Ships