People Operations

• **Responsibilities**
• Your responsibilities will include, but not limited to:
• **Human Resources **
• - HR system: Maintain the HR system with up-to-date information. Report on key People metrics and progress against these
• - Simple HR requests: Triage people requests dealing with administrative questions / requirements directly and efficiently. Book “black-out” days for different groups to ensure coverage as per agreed arrangements. Leverage Claude for this.
• - Associate contracts: Administer associate agreement contracts with input from HR consultant or CPO as required
• - Surveys: Help to schedule and send our regular pulse surveys. Support logistics for the bi-annual People survey, sending reminders and helping to drive high completion rates
• - Scheduling: Schedule People-related events, updates and drop-ins
• - Assessment: Help with all elements of administration of the twice-yearly Assessment & Development process from scheduling the review days through to colleague, feedback gathering process and ensuring all colleagues complete this
• - Work with Resourcing to send out competence assessments on behalf of managers at the end of every project / every 2 months and help to drive high completion rates
• - Remind and chase Development Sponsors to send out 360 feedback requests as required across the year
• **Leadership and development **
• - Learning programme management: Schedule training sessions, managing logistics, securing and preparing faculty for sessions, supporting employees on participant queries related to sessions.
• - Vendor management: Liaise with external training partners/vendors for planning and scheduling as needed with trainers.
• - Learning Management System (LMS) management: Own our LMS data, reporting and quarterly content refreshes and support on tagging of content. As we evolve skills within the organisation, help to coordinate input and assessment of skills across the organisation
• - Communication: Support on regular up-keep of internal SharePoint pages relating to our learning offering.
• **Diary management, collaboration and continuous improvement **
• - Help to ensure the CPO’s time is reasonably aligned to the function’s operational and strategic priorities
• - Ensure all 1:1s with the CPO, People team meetings and sessions to review EOC or Board materials are appropriately scheduled and balanced across the week
• - Schedule and co-ordinate People team / SLT rotational attendance rotates for CF People and leadership drop-ins
• - Work closely with our wider People team and other Corporate teams to align schedules and prioritise the People team’s leadership time
• - Identify and implement improvements in people reporting and processes

People Administrator – 12 Month Fixed Term

• Support the Chief People Officer in management of people meetings, note taking, creation of follow up emails, letters and scheduling including the People Steering Group
• Conduct ongoing right to work checks maintaining compliant records to comply with relevant legislation
• Maintain accurate and up-to-date digital filing of all employee documentation
• Execute employee data actions and changes in our HRIS to facilities accurate employee records
• Maintain a record of people changes that have an impact on payroll and take the lead on finalising monthly payroll amounts and details for all current geographies and working with external providers who process payroll in each market
• Leveraging Sage HR data and updating and refining info contained within, maintain an excel log of employees including joiners and leavers by month sharing this with Finance and other corporate teams
• Use Microsoft Teams channels, groups, and a shared inbox to respond to employee queries while demonstrating the highest of professional standards
• Demonstrating consistently high standards by delivering against agreed team SLAs for employee requests
• You will view your work through a DEI lens, making sure your work is inclusive and accessible for a team of brilliant people from all walks of life and across an increasingly number of geographies
• Identify opportunities to automate workflows and processes or to make manual processes more efficient and work with the People Data Ops and other teams to enable changes and improvements
• Support the roll out of learning and development events, including delivery, working closely with stakeholders and the People Development Manager and Chief People Officer to implement any solutions
• Support learning administration by helping the People Development Manager schedule instructor-led sessions, aligning sign-up rights and ensuring appropriate levels of attendance for example with associated reminders and communications
• Manage LMS attendance data and provide updates to the Chief People Office on training attendance vs business plan targets
• Prepare physical spaces for training by providing catering and ensuring an appropriate supply of materials and a working screen in the absence of the Office Assistant
• Organise our wellbeing calendar with support from the People Development Manager
• Support with recruitment activities to deliver a seamless recruitment process - you'll play a key role in identifying areas for improvement, scheduling of interviews and building streamlined processes to create a great experience for our candidates and hiring teams
• Lead and help to deliver CF’s pre-boarding and onboarding programs creating a memorable experience for all new hires that sets them up for success working closely with the People Development Manager
• Collaborating with the broader People Team by owning, delivering and supporting on projects within the People Strategy
• Manage our offboarding process administratively to provide a leaver experience that is as strong as our new joiner experience
• With support of the Recruitment Manager and Chief People Officer, lead on our Analyst recruitment programme usually run twice per annum
• Coordinate and help to review the company’s benefit programme ensuring timely benefits enrolment, information exchange, periodic survey high-quality documentation to support effective decision making
• Act as the primary contact for our people and managers on topics such as benefits, policies and people topics, delivering a great experience to our team
• Maintain our HRIS, ensuring the accuracy of all people data and providing the relevant stakeholders with the data needed to make sure we are making data-led decisions and using insights to recommend improvements
• Maintain and update HR databases, records and spreadsheets, ensuring accuracy and compliance with relevant legislation
• Provide administrative management of Officevibe, ensuring that new joiners are invited to the platform, encouraged to sign up and removing leavers as they depart CF
• Manage the monthly people pulse survey, analysing results ahead of SLT and All Staff meetings with commentary, insights into drivers and actions required
• Provide monthly HR reports, tracking data and key metrics as well as identifying underlying drivers to provide insights and recommendations to the People team and EOC
• Stay up to date in regard to the development and new functionality of the people systems we use and consider their application at CF with support from the Chief People Officer
• Working closely with the People Development Manager, support our performance management processes including performance reviews, performance development plans, project evaluations and 360 and upward manager feedback
• Assist with HR projects such as annual bonuses payments, audits, employee engagement initiatives and any other ad-hoc projects
• Lead our work experience programme that allows students to get an understanding of the life of a consultant
• Provide administrative support for the assessment, development and performance management process, including scheduling review meetings, tracking deadlines, and maintaining accurate records of completed reviews.

Interim People Advisor – 12-14m Fixed Term Contract

Administration

• Maintain Recruitment function systems and help deliver efficient, effective Talent sourcing and management processes
• Ensure a great experience for candidates
• Track and report on progress against key Recruitment and Associate metrics
• Flexible and agile in supporting administration across the People function
• Maintain the HR system
• Schedule interviews for candidates with appropriate interviewers
• Ensure the highest professionalism and experience for candidates
• Triage recruitment requests dealing with administrative questions
• Assist in identifying excellent candidates for roles leveraging AI
• Schedule interviews for potential Associates
• Own and champion the Associate Resourcing tracker
• Work with Resourcing consultant to reach out to Associates periodically
• Administer associate agreement contracts
• Help Recruitment Manager draft updates regarding Permanent and Associate hiring
• Report on progress against key Recruiting and Associate metrics
• Ensure all weekly People team meetings are scheduled with room bookings secured
• Help maintain the HR system and the Learning Management system as needed
• Support basic HR processes and documents

Talent Administrator

Business Development Rep

• Cultivate and maintain senior client relationships across priority pharma, biotech, and medtech accounts
• Engage clients in problem-solving conversations, providing insights and asking the right questions
• Support practice leadership in preparing for client meetings and follow-ups
• Represent CF at industry events, contributing intellectually
• Lead the development of CF's propositions and proposals in collaboration with team members
• Manage the BD pipeline, ensuring clarity on ongoing opportunities
• Build thought leadership and ensure effective deployment of insight pieces
• Direct and develop the BD team, embedding AI tools in working practices

People Administrator – 12 Month Fixed Term

Interim People Advisor – 12-14m Fixed Term Contract

Talent Administrator

Business Development Manager, Life Sciences