Certus

Performance Marketing

• Own performance across a multi-brand, multi-vertical portfolio
• Lead a team of six PPC managers across three levels of seniority
• Oversee paid search across roughly 100 domains, five verticals, and $26M in annual spend
• Develop channel innovation: new campaign types, platform features, AI-enabled testing, automation
• Build vertical-specific playbooks in partnership with Product, PMM, SEO, Social, CRM, and Analytics
• Ensure QA, governance, and measurement integrity to protect spend and brand standards
• Provide executive reporting that ties PPC results to business outcomes
• Articulate a campaign-level vision and work directly in PPC platforms as necessary
• Lead training on internal Confluence-based training path for quick capability building.

Senior Manager, PPC Marketing

Business Development Rep

• Generate new opportunities through proactive prospecting
• Meet and exceed daily performance metrics
• Collaborate with Account Executives to drive deal flow
• Maintain accurate records in our CRM

Business Development Representative

Manager

• Lead and mentor a team of developmental editors to deliver exceptional content—on time and on target
• Provide coaching, feedback, and growth opportunities to elevate team performance
• Shape and execute a forward-looking content revision strategy in partnership with Content leadership
• Continuously improve and modernize course content, leveraging instructional design best practices and AI tools
• Oversee project planning from kickoff to release, ensuring alignment on scope, priorities, and deadlines
• Ensure all materials meet regulatory and compliance requirements where applicable
• Partner cross-functionally to solve challenges quickly and effectively

Revisions Manager

• Own performance across a multi-brand, multi-vertical portfolio
• Lead a team of six PPC managers across three levels of seniority
• Oversee paid search across roughly 100 domains, five verticals, and $26M in annual spend
• Make decisions that compound across all verticals and brands
• Balance between strategic vision and operational execution
• Develop vertical-specific playbooks in collaboration with various teams
• Ensure governance, measurement integrity, and executive reporting ties PPC results to business outcomes
• Lead and develop people, focusing on strategic thinking and career growth
• Address performance gaps early and ensure team coherence

Backend Engineer

• Translate product requirements into clear, actionable technical plans
• Identify key use cases and anticipate edge cases before they become issues
• Prioritize and refine requirements to focus on what truly matters
• Document and communicate requirements with clarity across teams
• Collaborate with product owners and engineers to ensure alignment and completeness
• Design and deliver scalable, secure, and high-performing features
• Balance functionality, performance, reliability, and maintainability in every solution
• Contribute to architecture at the feature, module, and component levels
• Debug and resolve issues efficiently using modern tools and techniques
• Take ownership of code quality—proactively identifying and fixing defects
• Partner with QA to validate features and exceed acceptance criteria
• Engage in technical discussions that drive innovation and continuous improvement

.Net Software Engineer, Level 3

Bilingual

• Provide resolutions to queries received from customers via call, chat or email in English and Spanish.
• Ensure customers are satisfied with product or service.
• Follow-up with customers in a timely manner, when a service resolution requires investigation.
• Educate the customer to assist with self-service solutions and to mitigate future product questions.
• Utilize resources to provide first contact resolution for all contacts.
• Determine when query requires escalation after available resources have been exhausted.
• Provide basic troubleshooting assistance with common internet browsers.
• Maintain a professional demeanor with all customer interactions.
• Maintain performance metrics expectations and strive for continuous learning to achieve desired goals.
• Monitor issues and trends and escalate to management as needed.
• Perform additional duties where needed.

Senior Manager, PPC Marketing

Business Development Representative

Revisions Manager

Senior Manager, PPC Marketing

.Net Software Engineer, Level 3

Bilingual Customer Escalations Specialist