Reporting Specialist

Certus

Reporting Specialist managing course completions and ensuring accurate submissions to state agencies for Certus. Handling data, issue resolutions, and relationship building with regulatory bodies.

Posted 7/8/2026full-timeRemote • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $19 per hourWebsite

About the role

Key responsibilities & impact

Serve as the internal expert on your assigned specialties — becoming the go-to resource on courses, licensing agencies, and reporting requirements across the company
Pull and prepare student completion data, formatting it to meet each agency's exact submission standards
Submit completions to regulatory agencies within required timeframes using each agency's preferred reporting method
Own issue resolution — when something goes wrong, you identify it, communicate it to the right people, and drive it to a fix
Create custom documentation, certifications, and records as required by regulators
Maintain and update access to reporting portals; keep our records database accurate and audit-ready
Build professional relationships with regulators and represent Certus with credibility and care

Requirements

What you’ll need

Sharp attention to detail — you catch what others miss and take accuracy personally
Strong organizational and time management skills; you thrive juggling multiple deadlines without dropping the ball
Clear, confident communicator — written and verbal — with colleagues, customers, and regulators alike
An independent, critical mindset: you don't wait to be told what's broken
Comfort learning new software; proficiency in Microsoft Office Suite
A growth mindset and genuine desire to enjoy the work you do.

Benefits

Comp & perks

Employees are eligible for up to a 5% annual bonus.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Data PreparationDocumentation CreationRecord KeepingReporting StandardsDatabase Management

Soft Skills

Organizational SkillsTime ManagementClear CommunicationCritical ThinkingGrowth Mindset