Ceresti Health

Manager

• Leading, developing, and performance-managing a team of Enrollment Specialists
• Maintaining a limited personal enrollment caseload
• Ensuring operational excellence and a high-quality caregiver experience
• Achieving and sustaining team enrollment targets
• Driving target conversion rates from contact to enrollment
• Creating a culture of ownership and accountability within the team
• Conducting regular 1:1s with team members

Enrollment Manager

Customer Support

• Conduct tablet start sessions with caregivers via phone or video.
• Scheduling tablet and application trainings to troubleshoot technical difficulties.
• Provide patient, empathetic, and easy-to-understand guidance to caregivers with varying levels of technology comfort.
• Serve as frontline technical support for tablet hardware, software, and connectivity issues and smartphone application issues.
• Document tablet starts, support interactions, issues, and resolutions in internal systems.
• Comfortable setting up, configuring, and supporting tablets and mobile devices.

Mobile Device Support Specialist

Security Analyst

• Analyze, deploy, integrate, and monitor security tools, including connecting sources such as AWS, HubSpot, Canvas, and MacBook endpoints (Mosyle, Bitdefender) into our Huntress SIEM.
• Review security baselines for configurations to identify gaps, then work with IT to close those gaps (e.g., CIS Benchmark, Vendor Best Practices)
• Assist in monitoring security controls in support of SOC 2 (and future HITRUST) compliance assessments.
• Monitor security dashboards, alerts, cyber incidents, and participate in tabletop exercises to improve the detection and response posture.
• Study user and system behavior to strengthen our security awareness training (KnowBe4) by turning real-world signal into targeted, relevant education for our team.
• Work closely with the product team (engineering, product management, and quality assurance) to ensure security monitoring is in place throughout the SDLC
• Create proofs of concept and develop capabilities using AI to demonstrate what is possible and accelerate the security program.
• Compile and update runbooks to respond to possible security scenarios.
• Track assets, users, and files to ensure the security process is followed by our security design and zero trust architecture.
• Write and maintain simple scripts and utilities to automate routine security checks across the Govern, Identify, Protect, Detect, Respond, and Recover functions.
• Help track and report key metrics such as average time to detect/respond/contain, false positive rate, failed login rate, patch compliance rate, and vulnerability exposure time.
• Assist in other capacities around Governance, Risk, and Compliance as needed.

Data Engineer

• Design and own Ceresti’s end-to-end data architecture: a landing zone with secure cloud object storage for raw partner files and API payloads, validated ingestion pipelines into our transactional Postgres, and a curated analytics layer that decouples reporting and AI workloads from production
• Build ingestion pipelines for the data we receive today, including partner data files (CSV/JSON/XML/HL7/X12 as applicable) and REST/SFTP API integrations with schema validation, quarantine of bad records, and full lineage from raw bytes to curated row
• Stand up and operate the curated layer (data warehouse / lakehouse-lite) so analytics and ML models can consume data without slowing down the transactional system
• Choose, integrate, and operate the smallest set of tools needed, including object storage, an orchestrator (Dagster, Prefect, Airflow, etc.), dbt or similar for transformations, a single validation library (Great Expectations / Pandera / Soda)
• Design and enforce data governance for a HIPAA-regulated environment: PHI/PII classification, encryption in transit and at rest, role-based access, audit logging, retention and minimum-necessary policies, and de-identification where appropriate
• Partner with backend, ML, product, and clinical stakeholders to define data contracts with our health plan and ACO partners and hold the line on data quality
• Build and maintain reliable feature data for ML models, including embeddings (e.g., pgvector) and curated feature tables for risk stratification, engagement, and outcomes work
• Instrument the data platform for observability including pipeline SLAs, data freshness, schema drift, quality metrics, and act on what the data tells you
• Participate fully in our Agile process: backlog grooming, sprint planning, demos, and retrospectives
• Mentor engineers across the team on SQL, schema design, and the craft of building data systems that are boring in the best possible way

Senior Data Engineer

Medical Billing and Coding

• Review patient records to determine the services provided
• Verify accuracy of patient information
• Process and submit claims to insurance companies
• Follow up on unpaid claims to ensure payment
• Resolve any billing disputes or discrepancies
• Generate reports to track accounts receivable
• Provide customer service regarding billing inquiry

Medical Billing Specialist

Software Engineer

• Develop, and maintain Ceresti’s caregiver-facing iOS and Android applications using Flutter and Dart
• Build elegant, accessible, native-feeling UI that works for caregivers of all ages and tech comfort levels
• Integrate with our Go and PostgreSQL-backed APIs, including secure authentication, push notifications, and real-time data sync
• Manage the full mobile release lifecycle: build pipelines, code signing, beta distribution via TestFlight and Google Play Internal/Closed testing, phased rollouts, and post-release monitoring
• Implement robust offline-first behavior, secure local storage of PHI, and graceful handling of flaky networks
• Instrument the app for analytics, crash reporting, and performance monitoring, and act on what the data tells you
• Champion mobile accessibility in our apps
• Participate fully in our Agile process, and collaborate daily with backend, web, QA, design, product, and clinical teammates
• Review pull requests, raise the bar on code quality, and mentor other engineers on mobile best practices
• Help safeguard PHI on-device and in transit, including biometrics, secure storage, and logging hygiene

Senior Mobile Engineer

Frontend Engineer

• Design, develop, and maintain Ceresti’s web applications using Angular and TypeScript
• Translate product, clinical, and UX requirements into responsive, accessible, performant interfaces
• Build and consume secure APIs that talk to our Go backend and PostgreSQL data layer
• Containerize and deploy front-end services with Docker and our cloud-based CI/CD pipelines
• Own front-end performance: bundle size, runtime performance, core web vitals, and time-to-interactive
• Champion accessibility (WCAG 2.1 AA / Section 508) so that caregivers of every age and ability can use what we build
• Drive front-end architecture decisions: component libraries, state management (RxJS / NgRx / Signals), and module boundaries
• Participate fully in our Agile process and collaborate daily with backend, mobile, QA, design, and clinical teammates
• Review pull requests, raise the bar on code quality, and mentor other engineers
• Help safeguard PHI in every layer of the UI, from authentication flows to logging hygiene

Senior Angular Frontend Developer

Chief Marketing Officer

• Own and build Ceresti's marketing function as we move into our next phase of hypergrowth.
• Champion Ceresti's brand voice, visual identity, and category-defining position as the evidence-based operating partner in dementia management.
• Build and run the B2B demand engine targeting MA plans, ACOs, and Med Supp carriers.
• Augment the digital footprint, marketing automation, attribution, and analytics stack.
• Drive the editorial calendar across LinkedIn and executive thought leadership.
• Evolve the collateral, talk tracks, case studies, and competitive intelligence for sales teams.
• Support the marketing strategy for our DTC digital marketing needs — caregiver acquisition and family-facing brand.
• Own our presence at important conferences and lead co-marketing motions with strategic partners.
• Hire, develop, and lead the marketing team as we scale.

Director of Marketing

Digital Marketing

• You own paid media, funnel optimization, and lifecycle marketing end-to-end.
• You are accountable for caregiver acquisition cost, enrollment velocity, and the channel mix that gets us there.
• You will report to the Director of Marketing and partner closely with our Client Success, Product, and Operations teams.
• You will build the digital acquisition function from the ground up — and grow it as the program and capabilities expand.
• Manage a six-figure annual paid media budget with full P&L accountability — own CAC targets, channel ROI, and quarterly forecasts.
• Build, test, and iterate creative concepts in partnership with the Director of Marketing — copy, imagery, landing page variants.
• Build and continuously optimize landing pages, lead capture flows, and the caregiver enrollment funnel.
• Own A/B testing roadmap across creative, audience, and funnel stages — codify what works into a repeatable playbook.
• Partner with engineering and operations to instrument tracking, attribution, and analytics infrastructure (GA4, server-side tagging, consent management).
• Design and operate email and SMS nurture sequences that move caregivers from interest to enrollment to activation.
• Build cohort-based lifecycle programs that support caregiver retention and program engagement.
• Build the weekly and monthly performance reporting cadence — CAC, LTV, channel mix, cohort behavior, funnel health.
• Translate data into recommendations leadership can act on. Tell the story behind the numbers.
• Maintain Medicare compliance and HIPAA-conscious data hygiene across the marketing stack.
• Support B2B demand generation as a secondary motion — LinkedIn campaigns, ABM tactics, conference follow-up flows.
• Hold the line on brand consistency in every consumer-facing execution.