Cents

Product Manager

• Own the roadmap for internal, revenue-driving initiatives, focusing on building tools, processes, and platform enhancements that make Cents more efficient, more scalable, and more effective at driving ARR and ARPU.
• Partner closely with Revenue Operations, Sales, Customer Success, Finance, and Leadership to understand operational gaps, inefficiencies, and opportunities that hinder revenue growth or internal productivity.
• Conduct targeted product discovery with internal teams to deeply understand internal workflows, system dependencies, pain points, and opportunities for automation or optimization.
• Work with Design to create intuitive internal-facing interfaces, workflows, and tools that increase adoption, improve onboarding, accelerate revenue-driving activities and drive transparency across teams.
• Translate internal business needs into clear, actionable requirements and user stories for our engineering team (a mix of in-house leads and full-time overseas developers). Collaborate daily with engineering to prioritize the highest-impact work, ensure feasibility, and drive timely delivery of internal tools and platform capabilities.
• Build, refine, and optimize systems that enable teams to:
• 1. Improve customer lifecycle visibility
• 2. Increase activation, upsell, and expansion opportunities
• 3. Strengthen billing, pricing, and packaging workflows
• 4. Automate manual or fragmented internal processes
• Measure the impact of your work by tracking improvements in team efficiency, time-to-insight, automation, and revenue metrics (ARR, ARPU, expansion, retention, etc.).
• Align cross-functional stakeholders by clearly communicating goals, project plans, and progress, ensuring everyone has the context and clarity needed to succeed.
• Become the expert in how Cents operates internally, ensuring every solution you build supports scale, clarity, and business growth.

Revenue Product Manager

Hardware Engineer

• Ownership of firmware/software architecture decisions, development of software scope, and the execution of project plans
• Lead software design discussions; ability to describe and analyze software decisions to both technical and non-technical stakeholders
• Development and execution of test suites to ensure system robustness, compliance, and maintainability
• Technical mentorship of junior engineers, with direct oversight over some
• Contribution to product research, development, and roadmapping discussions to outline software solutions for industry-defined problems

Embedded Firmware Engineer

Accountant

• Collaborate with Operations on inventory management to ensure all inventory is reconciled and accurately reflected on the balance sheet for upcoming audits.
• Oversee inventory valuation, reconciliation processes, and actively support Operations in resolving discrepancies.
• Prepare and organize cost and inventory documentation for external auditors, supporting the financial audit process.
• Partner with Operation, Production, and Supply Chain teams to drive improvements in inventory controls and cost efficiency.
• Analyze production costs, including materials, labor, and overhead, and compare them to standard or budgeted costs. Investigate and explain variances to management, identifying root causes and recommending solutions.
• Assist in the month-end close process related to cost of goods sold (COGS) and inventory. This includes preparing and posting journal entries and conducting account reconciliations.
• Play a critical role in developing the annual budget and cost forecasts. Provide cost projections and help with financial models for new products or special projects.
• Generate detailed financial reports, including cost analysis, profitability reports, and key performance indicators (KPIs), to inform management decision-making.
• Identify and implement improvements to existing cost accounting procedures and systems to increase accuracy and efficiency. Ensure compliance with internal controls and company policies.
• Provide financial insights and recommendations to management.

Senior Cost Accountant

Marketing

• Email Marketing & Campaign Strategy: Develop and optimize email marketing strategies, oversee calendar, segmentation, personalization, and A/B testing; Collaborate with product marketing, content, and design teams to create nurture campaigns; Partner with product marketing and demand generation to optimize targeting and messaging; Own end-to-end lifecycle campaign programs from conception through execution
• Customer Journey Optimization & Testing: Map the complete operator journey and identify drop-offs, gaps, and improvement areas; Execute comprehensive quarterly A/B testing plans to improve the customer journey; Optimize onboarding flows, automations, and cross-channel touchpoints; Analyze campaign performance and suggest strategic adjustments to maximize impact
• Social Media Strategy & Go-to-Market: Own social media strategy and execution as part of broader go-to-market initiatives; Develop social media campaigns supporting lifecycle marketing objectives; Identify growth opportunities based on market trends and operator behavior
• Cross-Functional Collaboration, Analytics & Strategic Development: Lead planning and execution of key marketing initiatives across multiple teams; Work with Product, Customer Success, Sales, and Operations for integrated campaign execution; Analyze data to maximize email performance for acquisition, conversion, & growth; Proof and QA campaigns to ensure error-free execution and ideal user experience; Ensure compliance with marketing regulations (CAN-SPAM, TCPA, CCPA); Stay updated on B2B SaaS marketing trends and best practices; Identify opportunities to optimize operator experience and drive business growth

Revenue Product Manager

Embedded Firmware Engineer

Senior Cost Accountant

Marketing Manager, Engagement & Retention – Lifecycle Marketing