Product Manager, Growth

Cents

Product Manager driving growth for a SaaS platform transforming the laundry industry. Collaborating across teams to develop marketing tools and delivery systems for small businesses.

Posted 6/29/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $130,000 - $145,000 per yearWebsite

About the role

Key responsibilities & impact

Help every operator fill the top of their funnel and nurture the customers they already have — powered by Cents Accelerate, Cents Assist, and AI-led insights.
Grow demand through marketing, advertising, and lifecycle tools (email, SMS, reviews, and SEO websites) that bring in new leads and re-engage existing customers.
Automate communication with AI that answers the phones, responds to inquiries 24/7, and establishes proactive, AI-led outreach to customers.
Turn data into decisions by shipping AI-led analytics and insights that surface opportunities and drive each operator's growth strategy.
Grow each retail store's business — and expand its market — by building on the dispatch and delivery engine via Cents Dispatch.
Extend the storefront by making pickup & delivery effortless for operators and their customers, from online ordering to the driver experience.
Scale the engine with route optimization, geofencing, the driver app, and gig economy integrations that make delivery reliable and profitable.
Open new markets by helping operators reach customers well beyond their physical location.

Requirements

What you’ll need

3+ years of product management experience, ideally building SaaS or marketplace products for small and medium-sized businesses.
A self-starter who takes ownership, moves fast, and thrives amid ambiguity and a rapidly changing technology landscape.
Proven ability to work across teams — engineering, design, sales, and marketing — and to align stakeholders around a shared roadmap.
Customer-obsessed instincts, with a track record of turning customer needs into products people love.
Strong analytical skills and comfort using data to prioritize, make decisions, and measure outcomes.
Excellent written and verbal communication, with the ability to make complex topics clear

Benefits

Comp & perks

Competitive salary
Equity
Unlimited PTO and paid holidays
Health benefits, including medical, dental, vision, mental health support, parental leave, life and AD&D insurance, and disability
401(k)
Work-from-home and commuter stipends
Laundry reimbursements to support our customers' businesses
Comprehensive training, learning, and development programming
Access to hundreds of discounts and rewards from renowned vendors including deals on health & wellness, travel, dining, auto insurance, and so much more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Product ManagementData AnalysisMarket ResearchGrowth StrategyLifecycle MarketingSEO OptimizationAI IntegrationRoute OptimizationCommunication ToolsAnalytics

Soft Skills

Self-StarterOwnershipAdaptabilityCustomer ObsessionClear Communication