CenterWell Senior Primary Care

Sales

• Conduct outbound and answer inbound calls related to any attrition mitigation marketing communications
• Help ensure engaged members get their questions answered and get assistance with any clinical connections
• Follow up with patients to help them get their 2nd appointment scheduled
• Help reschedule appointments and any clinical connections needed during this transitional period
• Reach out to newly acquired patients to connect them with a broker
• Onboard and orient new, engaged patients acquired through traditional sales channels

Bilingual Outbound Primary Care Sales Agent

Therapist

• evaluate, direct and provide speech/language pathology service to patients in the home or facility
• participate in the development and periodic review of the Plan of Treatment and Plan of Care
• utilize professional skills and judgment in assessing and treating disorders of speech, voice, language, hearing and swallowing
• administer and interpret diagnostic tests and applications of therapeutic treatments including audio logic screening
• observe, record and report changes in the patient's condition and response to treatment to supervisor and/or the physician
• provide instruction and training to patients in use of alternative communication systems when appropriate
• provide counsel and instruction to patients, families and healthcare staff
• maintain and submit documentation as required by the Company and/or facility
• prepare and submit timely written reports of evaluations, visits, summaries, care plans, care coordination activities and progress reports as required by Company policy
• participate in care coordination activities and discharge planning
• maintain the highest standards of professional conduct in relation to information that is confidential in nature
• attend, participate in and/or conduct internal staff development programs, obtain continuing education as required by Company policy, regulation

Speech Therapist – Home Health, PRN

• Assess/screen patient's daily living/work-related skills and develop therapeutic retraining programs with measurable objectives.
• Administer and interpret diagnostic and prognostic tests of function to patients in their homes or other settings to assist the physician in evaluating the patient’s level of function.
• Confer with the patient's physician and other health care team members and participate in development/revision of the Plan of Care Treatment.
• Provide therapeutic treatment and instruction to patients in accordance with physician orders to improve/restore strength, coordination, range-of-motion and function or teach compensation measures.
• Review/expand the retraining programs in a manner consistent with the behavioral goals of each patient and within the guidelines of the rehabilitation program as a whole.
• Consult with other vocational team members, as appropriate, to develop and implement vocationally oriented plans consistent with the needs and capabilities of patients.
• Report patient status and progress to the physician, rehabilitation staff, Clinical Manager, patient and family members.
• Participate in care coordination and discharge planning activities and act as a resource to other health care personnel in meeting patient's needs.
• Design community reintegration activities to assist the client in the physical reconditioning effort, and/or the psychological adjustment and coordinate the plan with members of the interdisciplinary team.
• Recommend and/or design special adaptive equipment for clients to improve residence or working environments or improve their participation in the rehabilitation program and/or community.
• Design/train staff and family members to carry out the retraining program including dressing, feeding, grooming and hygiene skills, participate in team and family educational meetings.
• Coordinate/oversee/supervise/instruct and evaluates Occupational Therapy Assistant and Home Health Aide performance in implementing occupational therapy services.
• Accurately and thoroughly document patients' care observations, interventions and evaluation on the day services are rendered.
• Ensure that interim (verbal) orders received from the physician are accurately documented and implemented.
• Submit evaluation, treatment plans and discharge summary to the supervisor and care management staff.

Occupational Therapist – Home Health

• Provide therapy services planned, delegated and supervised by the qualified Occupational Therapist in accordance with the patient’s Plan of Treatment.
• Assist in the implementation of vocational/education programs and activities established by registered Occupational Therapist designed to restore, reinforce, and enhance task performances, diminish or correct pathology, and to promote/maintain health and self-sufficiency.
• Design/adapt equipment and working and/or living environment.
• Fabricate devices to assist and improve function and independence and participation in the program and/or community where possible.
• Provide therapeutic treatment and instruction to patients as directed by the qualified Occupational Therapist and in accordance with physician orders to improve/restore strength, coordination, range-of-motion and function or teach compensation measures.
• Report information and observations to Occupational Therapist and/or Clinical supervisor, document observed information in patient records and prepares clinical notes.
• Assist with preparation of progress reports.
• Maintain and submit documentation as required by the Company and/or facility.
• Instruct patients and family members regarding home programs as well as care and use of adaptive equipment.
• Participate in care coordination and discharge planning activities and act as a resource to other health care personnel in meeting patient's needs.
• Design community reintegration activities, as appropriate, to assist the client in the physical reconditioning effort, and/or the psychological adjustment and coordinate the plan with members of the interdisciplinary team.

Occupational Therapist Assistant, Home Health

• Plan and administer prescribed physical therapy treatment for patients
• Assess and document patients' physical strengths
• Develop and implement a rehabilitation program
• Provide PTAs and Home Health Aides with clear written care instructions
• Document patient observations, interventions, and evaluations
• Report patient progress to the physician, Clinical Manager, care team, patient, and family

Home Health Physical Therapist – PRN

Operations

• responsible for the accurate and timely dispensing of prescribed medication to patients
• ensure adherence to quality assurance standards
• accurate tracking techniques and a review process prior to shipping medications to patients
• understands department, segment, and organizational strategy and operating objectives
• makes decisions regarding own work methods, occasionally in ambiguous situations
• follows established guidelines/procedures

Mail Operations Pharmacist

• Leading structured problem‑solving and hypothesis‑driven analyses to support CenterWell‑wide strategic priorities
• Synthesizing complex information into compelling, executive‑ready presentations and strategic deliverables that frame issues, surface insights, clarify tradeoffs, and guide decision‑making for senior leadership and the Board
• Supporting strategic and operational initiatives by framing problems, evaluating value and feasibility, translating strategy into implementation considerations, and identifying the implications for processes, roles, and governance
• Contributing to operating model design by assessing decision rights, governance structures, and process/role changes
• Providing structured support for priority workstreams including developing workplans, coordinating interdependencies, tracking milestones, and surfacing risks/insights to ensure aligned, high‑quality, on‑time execution
• Facilitating cross‑functional engagement through working sessions, synthesis discussions, and stakeholder alignment activities that advance strategy development and enable coordinated execution across Primary Care, Home, and Pharmacy
• Developing business case components and value analyses, supporting KPI/OKR development and tracking, and preparing concise updates for senior leadership that highlight progress, risks, and strategic implications

Senior Consultant, Strategy & Operations

Account Executive

• Call on physicians, hospitals, skilled nursing facilities’ management, discharge planners, and case managers within an assigned territory to promote our homecare services.
• Build and maintain client relationships.
• Prepare business plans and maintain target lists.
• Prioritize accounts in accordance with the market sales plan.
• Gather and organize account-related information and provide input on key customer opportunities, service line extensions and proposal or contract pricing.

Home Health Sales Executive

Administrative Assistant

• provide timely and effective secretarial support to an office, business unit, department, or other organization
• answer telephones, screen calls, and take messages
• perform advanced administrative/operational/customer support duties
• transcribe, type, format, and proofread a variety of material
• coordinate internal and external meetings
• manage the appointments and schedules of applicable staff
• uses office equipment such as photocopiers, faxes, and printers
• distribute incoming mail, prepare outgoing mail, filing, maintaining office supplies

Market Administrative Assistant

• Call on physicians, hospitals, SNF management, discharge planners, and case managers within an assigned territory to promote our home health care services; building and maintaining referral source relationships.
• Prepare business plans and maintain target lists. Prioritize accounts following the market sales plan.
• Gather and organize account-related information and provide input on important customer opportunities.
• You will report to a Market Executive of Sales.

Home Health Account Executive

• Responsible for the accurate and timely dispensing of prescribed medication to patients
• Work assignments are varied and require interpretation and independent determination of appropriate courses of action
• Ensures adherence to quality assurance standards, accurate tracking techniques and a review process prior to shipping medications to patients
• Understands department, segment, and organizational strategy and operating objectives
• Makes decisions regarding own work methods, occasionally in ambiguous situations

Staff Mail Operations Pharmacist – Bilingual English/Spanish

Product Designer

• Use instructional design principles and methodologies, such as ADDIE, SAM, and AGILE Models, to design and storyboard enterprise learning content
• Collaborate with education leads, project owners, subject matter experts (SMEs), business partners, key stakeholders, and external resource vendors to develop best-in-class learning content
• Develop engaging learning programs and course content
• Make regular recommendations for new learning methods
• Track, evaluate, and improve the effectiveness of existing learning content

Learning Experience Design Lead

• Assess/screen patient's daily living/work-related skills and develop therapeutic retraining programs with measurable objectives.
• Administer and interpret diagnostic and prognostic tests of function to patients in their homes or other settings.
• Confer with the patient's physician and other health care team members and participate in development/revision of the Plan of Care Treatment.
• Provide therapeutic treatment and instruction to patients in accordance with physician orders.
• Review/expand the retraining programs in a manner consistent with the behavioral goals of each patient.
• Consult with other vocational team members to develop and implement vocationally oriented plans.
• Report patient status and progress to the physician and rehabilitation staff.
• Participate in care coordination and discharge planning activities.
• Design community reintegration activities to assist the client in the physical reconditioning effort.
• Recommend and/or design special adaptive equipment for clients.
• Design/train staff and family members to carry out the retraining program.
• Coordinate/oversee/supervise/instruct and evaluates Occupational Therapy Assistant and Home Health Aide performance.

• provide timely and effective secretarial support to an office, business unit, department, or other organization
• answer telephones, screen calls, and take messages so callers/visitors are attended to promptly, courteously, and accurately
• perform advanced administrative/operational/customer support duties that require independent initiative and judgment
• apply intermediate mathematical skills
• transcribe, type, format, and proofread a variety of material (e.g., correspondence, invoices, contracts, meeting minutes, reports, speeches, and presentations) using word processing, presentation, graphics and spreadsheet software
• coordinate internal and external meetings which may involve scheduling meeting times, making travel arrangements for attendees, and ensuring that various meeting amenities are available
• manage the appointments and schedules of applicable staff
• use office equipment such as photocopiers, faxes, and printers
• distribute incoming mail, prepare outgoing mail, file, maintain office supplies or other inventory

• Evaluate, direct and provide speech/language pathology service to patients in the home or facility
• Participate in the development and periodic review of the Plan of Treatment and Plan of Care
• Utilize professional skills and judgment in assessing and treating disorders of speech, voice, language, hearing and swallowing to prevent, identify, evaluate and minimize the effects of such disorders and conditions
• Administer and interpret diagnostic tests and applications of therapeutic treatments including audio logic screening
• Observe, record and report changes in the patient's condition and response to treatment to supervisor and/or the physician
• Provide instruction and training to patients in use of alternative communication systems when appropriate
• Provide counsel and instruction to patients, families and healthcare staff
• Maintain and submit documentation as required by the Company and/or facility
• Prepare and submit timely written reports of evaluations, visits, summaries, care plans, care coordination activities and progress reports as required by Company policy
• Participate in care coordination activities and discharge planning
• Maintain the highest standards of professional conduct in relation to information that is confidential in nature
• Share information only when the recipient's right to access is clearly established and the sharing of such information is clearly in the best interests of the patient
• Attend, participate in and/or conduct internal staff development programs, obtain continuing education as required by Company policy, regulation