CenterWell Senior Primary Care

Operations

• Leading structured problem‑solving and hypothesis‑driven analyses to support CenterWell‑wide strategic priorities, using financial modeling, qualitative insights, and market/industry research to inform clear, actionable recommendations
• Synthesizing complex information into compelling, executive‑ready presentations and strategic deliverables that frame issues, surface insights, clarify tradeoffs, and guide decision‑making for senior leadership and the Board
• Supporting strategic and operational initiatives by framing problems, evaluating value and feasibility, translating strategy into implementation considerations, and identifying the implications for processes, roles, and governance
• Contributing to operating model design by assessing decision rights, governance structures, and process/role changes, and partnering with leaders across CenterWell businesses to support thoughtful execution planning
• Providing structured support for priority workstreams including developing workplans, coordinating interdependencies, tracking milestones, and surfacing risks/insights to ensure aligned, high‑quality, on‑time execution
• Facilitating cross‑functional engagement through working sessions, synthesis discussions, and stakeholder alignment activities that advance strategy development and enable coordinated execution across Primary Care, Home, and Pharmacy
• Developing business case components and value analyses, supporting KPI/OKR development and tracking, and preparing concise updates for senior leadership that highlight progress, risks, and strategic implications

Senior Consultant, Strategy & Operations

Business Intelligence Developer

• Solve complex business problems using data from internal and external sources to provide insight to decision-makers.
• Define the tools and practices used to transform data into impactful insights.
• Influence department's strategy.
• Make decisions on issues regarding technical approach for project components.
• Perform work without direction and exercise considerable latitude in determining goals and approaches to assignments.

Senior BI Engineer

• Solve complex business problems using data from various sources
• Define tools and practices to transform data into impactful insights
• Influence department's strategy and make technical decisions
• Collaborate with the Director of Business Intelligence
• Create data visualizations that guide strategic direction

Senior Business Intelligence Engineer

Therapist

• Evaluate, direct and provide speech/language pathology service to patients in the home or facility
• Participate in the development and periodic review of the Plan of Treatment and Plan of Care.
• Use professional skills and judgment in assessing and treating disorders of speech, voice, language, hearing and swallowing to prevent, identify, evaluate and minimize the effects of such disorders and conditions.
• Administer and interpret diagnostic tests and applications of therapeutic treatments including audio logic screening.
• Observe, record and report changes in the patient's condition and response to treatment to supervisor and/or the physician.
• Provide instruction and training to patients in use of alternative communication systems when appropriate.
• Provide counsel and instruction to patients, families and healthcare staff.
• Maintain and submit documentation as required by the Company and/or facility.
• Prepare and submit written reports of evaluations, visits, summaries, care plans, care coordination activities and progress reports as required by Company policy.
• Participate in care coordination activities and discharge planning.
• Maintain the highest standards of professional conduct concerning information that is confidential in nature.

Speech Therapist – Home Health

Manager

• Oversee clinical operations for the location, including patient care delivery, staff management, documentation quality, and regulatory compliance
• Review referrals, determine admission appropriateness, assign clinicians, and ensure Plans of Care meet patient needs and agency standards
• Guide, support, and educate clinicians; help goal-set, care planning, and clinical decision-making; and remain available for clinical support
• Ensure clinical documentation, audits, and billing meet Medicare, payer, and company standards; monitor case management quality and outcomes
• Participate in hiring, training, performance evaluation, coaching, and corrective action for clinical staff
• Conduct ongoing staff education based on documentation review, utilization review findings, and performance improvement data
• Coordinate communication among physicians, team members, and caregivers to support care coordination, discharge planning, and outcome achievement
• Participate in quality improvement, data tracking, budgeting activities, marketing initiatives, and community relationship development
• Provide direct patient care on a limited basis in exceptional or unplanned circumstances and act as Branch Director in their absence

Home Health Clinical Manager

• Plan and administer prescribed physical therapy treatment for patients
• Assess and document patients' physical strengths to support physician evaluation and guide treatment goals
• Develop and implement a rehabilitation program consistent with physician's Plan of Treatment and the goals of the patient team
• Provide PTAs and Home Health Aides with clear written care instructions and oversee their performance and documentation
• Document patient observations, interventions, and evaluations promptly and thoroughly
• Report patient progress to the physician, Clinical Manager, care team, patient, and family

Home Health Physical Therapist

Account Executive

• Call on physicians, hospitals, SNF management, discharge planners, and case managers within an assigned territory to promote our home health care services; building and maintaining referral source relationships.
• Prepare business plans and maintain target lists.
• Prioritize accounts following the market sales plan.
• Gather and organize account-related information and provide input on important customer opportunities.
• You will report to a Market Executive of Sales.

Home Health Account Executive

• Assess/screen patient's daily living/work-related skills and develop therapeutic retraining programs with measurable objectives
• Administer and interpret diagnostic and prognostic tests of function to patients in their homes or other settings to assist the physician in evaluating the patient's level of function
• Confer with the patient's physician and other health care team members and participate in development/revision of the Plan of Care Treatment
• Provide therapeutic treatment and instruction to patients in accordance with physician orders to improve/restore strength, coordination, range-of-motion and function or teach compensation measures
• Review/expand the retraining programs in a manner consistent with the behavioral goals of each patient and within the guidelines of the rehabilitation program as a whole
• Consult with other vocational team members, as appropriate, to develop and implement vocationally oriented plans consistent with the needs and capabilities of patients
• Report patient status and progress to the physician, rehabilitation staff, Clinical Manager, patient and family members
• Participate in care coordination and discharge planning activities and act as a resource to other health care personnel in meeting patient's needs
• Design community reintegration activities to assist the client in the physical reconditioning effort, and/or the psychological adjustment and coordinate the plan with members of the interdisciplinary team
• Recommend and/or design special adaptive equipment for clients to improve residence or working environments or improve their participation in the rehabilitation program and/or community
• Design/train staff and family members to carry out the retraining program including dressing, feeding, grooming and hygiene skills, participate in team and family educational meetings
• Supervise, instruct and evaluate Occupational Therapy Assistant and Home Health Aide performance in implementing occupational therapy services
• Accurately and thoroughly document patients' care observations, interventions and evaluation on the day services are rendered
• Ensure that interim (verbal) orders received from the physician are accurately documented and implemented
• Submit evaluation, treatment plans and discharge summary to the supervisor and care management staff

Occupational Therapist – Home Health

• Supports Pharmacists in Specialty Rx medication preparation by dispensing Specialty Rx medications.
• Performs varied activities and moderately complex administrative/operational/customer support assignments.
• Performs computations.
• May contact physicians for prescriptions clarification and may enter prescription orders into the system.
• Ensures adherence to Specialty Rx specific operational processes and programs developed to optimize health outcomes.
• Decisions typically focus on interpretation of area/department policy and methods for completing assignments.
• Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction.
• Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.

Specialty Operations Pharmacy Technician

Product Manager

• Oversee the product roadmap for a defined set of AI capabilities within the broader CenterWell AI portfolio
• Evaluate AI use cases in consideration of our priorities, clinical outcomes, and operational needs
• Translate complex business problems into articulated product requirements, value hypotheses, and success metrics
• Conduct market and technology research to stay current on AI trends in healthcare and evaluate new tools, platforms, and vendors
• Collaborate across AI, automation, and generative AI efforts to shape cohesive end-to-end solutions
• Lead cross-segment AI pilots from concept through validation, deployment, and adoption
• Define testing and validation approaches that assess both technical performance and real-world utility
• Maintain a business-aligned AI backlog, prioritizing work based on impact, feasibility, risk, and organizational capacity
• Partner with data science and IT teams to ensure AI solutions are production-ready and scalable
• Guide end-to-end ownership of assigned AI products through launch and sustained performance monitoring
• Foster relationships with clinical, operational, and functional partners through transparency, collaboration, and demonstrated outcomes
• Communicate AI capabilities, risks, and appropriate use cases to partners and end-users
• Engage with governance, compliance, and validation processes, including considerations related to bias, accuracy, and regulatory constraints in healthcare
• Define clear success metrics and value measures for AI products, including clinical, experience, and financial outcomes
• Establish tracking and reporting mechanisms to demonstrate progress and return on investment to senior partners
• Use data and feedback to inform iteration, decommissioning, or scaling decisions

Lead Product Manager – AI Product Management

• Plan and administer prescribed physical therapy treatment for patients
• Assess and document patients' physical strengths
• Develop and implement a rehabilitation program
• Provide PTAs and Home Health Aides with care instructions
• Document patient observations and interventions
• Report patient progress to physician and care team

Home Health Physical Therapist – PRN

• Plan and administer prescribed physical therapy treatment for patients
• Assess and document patients' physical strengths to support physician evaluation and guide treatment goals
• Develop and implement a rehabilitation program consistent with physician's Plan of Treatment and the goals of the patient team
• Provide PTAs and Home Health Aides with clear written care instructions and oversee their performance and documentation
• Document patient observations, interventions, and evaluations promptly and thoroughly
• Report patient progress to the physician, Clinical Manager, care team, patient, and family, and submit all required evaluations, plans, progress notes, and discharge summaries

Sales

• Manage, develop and train sales team to ensure area sales and profit targets are achieved or exceeded.
• Analyze gross profit factors, market conditions, business volume/mix and competition.
• Partner with Sales Management to develop and execute area specific annual strategic plan/budget and prepare quarterly sales updates to ensure achievement of established sales goals.
• Partner with Operations counterpart to ensure continued branch growth by expanding new and existing client base.
• Report to an Area Vice President of Sales.
• Manage the NY Sales Team

Area Director of Sales

Auditor

• The Medical Coding Auditor extracts clinical information from a variety of medical records and assigns appropriate procedural terminology and medical codes (e.g., ICD-10-CM, CPT) to patient records.
• audits medical charts and records for compliance with federal coding regulations.
• provide a second level review of codes assigned to medical diagnoses and clinical procedures, ensuring that medical billing conforms to legal and procedural requirements.
• verify and ensure the accuracy, completeness, specificity, and appropriateness of medical record documentation based on a patient's documented medical conditions
• confirm appropriate diagnosis and procedure code assignment, following all applicable coding guidelines
• use electronic tools (i.e., spreadsheets-web-based) that have been created based on the CMS-HCC model and established coding guidelines
• prepare written summaries of audit findings
• present verbal audit feedback and provide education upon completion of the medical record audit
• respond to or clarify internal requests for information
• support and participate in process and quality improvement projects
• partner with business associates from other departments to understand their needs and concerns, and help develop system solutions
• make decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receive guidance where needed.
• follow established guidelines/procedures
• help code capacities

Medical Coding Auditor

• partner closely with the automation portfolio team, technical developers (data science and IT), segment product and operations teams to build AI capabilities across business lines
• navigate the uniqueness of deploying AI in healthcare – balancing innovating velocity with patient safety, building trust in AI-driven recommendations
• lead development and maintenance of the CenterWell AI roadmap, spearheading cross-segment pilots
• conduct market research to stay current on AI advancements in healthcare
• collaborate across the AI landscape on use cases where traditional AI/ML, automation and generative AI approaches are used together to form cohesive solutions

Senior Consultant, Strategy & Operations

Senior BI Engineer

Senior Business Intelligence Engineer

Speech Therapist – Home Health

Home Health Clinical Manager

Home Health Physical Therapist

Home Health Account Executive

Occupational Therapist – Home Health

Specialty Operations Pharmacy Technician

Lead Product Manager – AI Product Management

Home Health Physical Therapist – PRN

Home Health Physical Therapist

Area Director of Sales

Medical Coding Auditor

Director – AI Product Management