Lead Product Manager, Automation

CenterWell Senior Primary Care

Lead Product Manager uncovering workflow inefficiencies and designing AI-enabled solutions across healthcare segments. Collaborate with teams to advance automation opportunities, driving measurable improvements.

Posted 6/12/2026full-timeRemote • District of Columbia, Florida, Kentucky, Massachusetts, New York, Tennessee, Texas • 🇺🇸 United StatesSenior💰 $126,300 - $173,700 per yearWebsite

Tech Stack

Tools & technologies

RPA

About the role

Key responsibilities & impact

drives enterprise value by developing automation opportunities across CenterWell segments, including Home Health, Primary Care, and Pharmacy.
partners across teams to uncover workflow inefficiencies and design human-centered, AI-enabled solutions that improve experience, efficiency, and clinical/operational outcomes.
define leading indicators to measure success and guide continuous improvement.
promote scalable, reusable automation capabilities and responsible automation adoption within a regulated healthcare environment.
report to the Director, Product Management.
focus on working directly with CenterWell segments to uncover, shape, and advance automation opportunities that deliver measurable value.
apply data analysis, journey mapping, and process mapping to identify friction points, measure opportunity size, and define clear leading indicators of success.
guide development of automation use cases from concept through validation, partnering with product, engineering, clinical, compliance, and operational teams.
ensure solutions meet user needs, promote reuse of scalable AI-enabled capabilities, and refine opportunities using performance insights and priorities.

Requirements

What you’ll need

5+ years in experience strategy, service design, process improvement, or automation-focused roles, with experience developing opportunities.
Experience in process mapping (e.g., journey maps, swimlanes, value stream mapping) and using data to identify inefficiencies, measure opportunities, and define leading indicators.
Working knowledge of automation technologies (e.g., RPA, workflow orchestration, agentic automation) and familiarity with AI/ML or generative AI applications in enterprise settings.
Understanding of healthcare workflows and ecosystems, including clinical and operational processes across Home Health, Primary Care, or Pharmacy.
Ability to partner with product, engineering, clinical, compliance, and operations teams to shape and advance solutions.
Ability to translate user needs and challenges into scalable, experience-driven solutions.
Experience communicating product updates, milestones, and progress to internal and external partners, with the ability to align diverse teams around opportunities and outcomes.

Benefits

Comp & perks

medical, dental and vision benefits
401(k) retirement savings plan
time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
short-term and long-term disability
life insurance
many other opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

automationprocess improvementdata analysisjourney mappingprocess mappingRPAworkflow orchestrationAIMLgenerative AI

Soft Skills

collaborationcommunicationproblem-solvinguser-centered designstrategic thinkingadaptabilityleadershipstakeholder engagementcontinuous improvementtranslating user needs