Account Manager

• Manage and deliver talent pipeline services to new and existing corporate clients
• Guide new corporate clients through post-contract onboarding processes
• Manage client success and service delivery from end to end through the entire contract lifecycle
• Analyze and improve organizational processes to enhance quality, productivity, and efficiency
• Develop and implement operational policies and procedures related to candidate application, enrollment, and persistence
• Be responsible for applicant outreach, communications, and success through the recruitment funnel
• Lead and direct operations team to achieve business targets
• Identify and implement strategies to improve quality of service, productivity, and profitability

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