Territory Manager
Coloplast
Client Relations Manager
Cengage Group
full-time
Posted on:
Location Type: Office
Location: Ohio • Ohio • 🇺🇸 United States
Visit company websiteSalary
💰 $58,300 - $75,750 per year
Job Level
Mid-LevelSenior
About the role
- Manage and deliver talent pipeline services to new and existing corporate clients
- Guide new corporate clients through post-contract onboarding processes
- Manage client success and service delivery from end to end through the entire contract lifecycle
- Analyze and improve organizational processes to enhance quality, productivity, and efficiency
- Develop and implement operational policies and procedures related to candidate application, enrollment, and persistence
- Be responsible for applicant outreach, communications, and success through the recruitment funnel
- Lead and direct operations team to achieve business targets
- Identify and implement strategies to improve quality of service, productivity, and profitability
Requirements
- BA/BS or equivalent work experience and a validated, successful track record in a detail oriented position
- Minimum of four years of successful operations, talent acquisition, client services or related detail-oriented and customer-focused work
- Values and appreciates diversity of thought; able to work with diverse audiences both internally and externally
- Highly flexible and adaptable to change
- High energy and good communication skills both written and verbal
- Ability to interact professionally with Vice Presidents and Director level staff within clients
- Have a customer focused mentality; both in work with candidates, trainees and clients
- Comfortable using technology in performing routine job tasks and for product demonstration purposes
- Outstanding organizational and time management skills
- Proficiency in PC and Microsoft Office applications
- Great if experienced with Salesforce
- Ability to monitor and evaluate operational data
Benefits
- Comprehensive and rewarding Total Rewards package designed to support and empower our employees
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operations managementtalent acquisitionclient servicesorganizational process improvementpolicy developmentrecruitment funnel managementdata monitoring and evaluation
Soft skills
detail orientedflexibilityadaptabilitycommunication skillscustomer focusedorganizational skillstime managementinterpersonal skills
