Cedars-Sinai

Supply Chain

• Manages Contract Administrators and Procurement Specialists, including hiring, onboarding, scheduling, coaching, performance evaluations, and corrective actions; ensures team readiness, coverage, and consistent workflow execution.
• Directs, plans, and prioritizes sourcing, purchasing, and contracting activities to ensure departmental goals, accuracy, service levels, turnaround times, and supply assurance requirements are met.
• Oversees staff evaluations of new products, services, equipment, and technologies, ensuring accuracy and completeness of assessments and preparing managerial recommendations for leadership review.

Manager, Supply Chain Sourcing

Software Engineer

• The Senior Epic Report Developer works with users throughout the organization in gathering requirements, designing, and developing organization-wide reports.
• Create and reports, ad hoc requests, dashboards, and deliverables.
• Designs, tests, and implements reports and data extracts from enterprise database sources.
• Writes structured Query Language (SQL) queries against a complex data models.
• Translate requests into the programming specifications as needed.
• Uses enterprise reporting tool across the organization.
• Provides ongoing support for production reporting environments.
• Ensure compliance with deliverable reporting requirements by performing quality data audits and analysis.
• Considered highly skilled and proficient in the discipline of extracting and presenting data through technical methods SQL, views, stored procedures, BO universes, etc.

Senior Epic Report Developer

Financial Planning and Analysis

• Support Registration and Operations, Financial Clearance, and Authorization workflows providing operational, reporting, and system workflow support.
• Develop, maintain, and distribute operational reports, WQs, dashboards, and ad-hoc analyses.
• Review operational data to identify trends, workflow gaps, and areas requiring leadership attention.
• Troubleshoot operational workflow issues and Epic system functionality concerns.
• Serve as a key liaison between various departments and external partners.
• Assist with report creation, data validation, issue tracking, and KPI reporting.
• Provide additional operational and administrative support to department leadership, as needed.

Financial Analyst – Registration and Operations

Clinical Research

• Independent study coordination including screening of potential patients for protocol eligibility
• Schedules patients for research visits and procedures
• Documents changes in patient condition, adverse events, concurrently medication use, protocol compliance, response to study drug
• Maintains accurate source documents related to all research procedures
• Responsible for accurate and timely data collection, documentation, entry, and reporting
• Schedules and participates in monitoring and auditing activities
• Compiles and reports on each study including information related to protocol activity, accrual data, workload, and other research information
• Notifies direct supervisor about concerns regarding data quality and study conduct
• Works closely with a regulatory coordinator or directly with the Institutional Review Board (IRB)
• Ensures compliance with all federal and local agencies
• Maintains research practices using Good Clinical Practice (GCP) guidelines
• Maintains strict patient confidentiality according to HIPAA regulations
• Participates in required training and education programs

Clinical Research Coordinator I

ServiceNow

• Design, configure, and develop custom applications and workflows within the ServiceNow platform.
• Customize ServiceNow forms, fields, business rules, workflows, UI policies, and UI actions.
• Implement and maintain integrations between ServiceNow and third-party systems using REST, SOAP, or other APIs.
• Perform platform upgrades, patches, and module deployments.
• Monitor the health, usage, and overall compliance of the ServiceNow platform.
• Work closely with business analysts, project managers, and collaborators to gather and analyze requirements.
• Participate in Agile/Scrum processes to deliver incremental improvements.
• Create and maintain technical documentation, including system design, configuration, and user guides.

ServiceNow Developer

Collections

• Provides commercial collections support to Patient Financial Services, performing duties which may include reviewing and resubmitting claims to third party payors, performing account follow-up activities, updating information on account, etc.
• Participates in department meetings and provides feedback to management on how to improve department processes.
• Adheres to documentation standards of the department and properly uses activity codes. Accurately enters data in fields. Maintains acceptable levels of speed and accuracy.
• Effectively monitors assigned work queues and workload, ensuring resolve of accounts in a timely and accurate manner. Takes initiative on issues and/or problems by advancing them to supervisor.
• Exemplifies high standards of professionalism, responsibility, accountability, and ethical behavior.
• Processes incoming correspondence, based on reason code, timely and accurately.
• Ensures information on the account is complete and accurate.
• Adheres to payment timeline protocol and assists other team members with resolution of accounts when needed.
• Demonstrates detailed knowledge of Cedars-Sinai core patient accounting systems and/or department specific systems and uses them effectively and efficiently.

Revenue Cycle Specialist II – Commercial Collections

Client Services Representative

• The Revenue Cycle Client Services Manager oversees and manages client relationships with Physician Billing Services (PBS) in all areas of the Revenue Cycle.
• Coordinates responses to client concerns/issues effectively with the PBS Management team.
• Coordinates all on-boarding activities related to the revenue cycle for new providers including but not limited to: understanding of services to be provided, charge documents, EMR and Practice Management system set up, workflows for charge capture identified and documented, time of service collection process, and client expectations.
• Have a good understanding of services provided by the client and how these services are accurately billed to payers.
• Functions as the primary point of contact for the client to front-end revenue cycle issues and helps streamline business operations as they relate to the revenue cycle.
• Works collaboratively with coding/compliance departments to ensure providers are receiving appropriate training and feedback.
• Works in close partnership with the operational management team and all PBS departments in order to be proactive in assuring successful charge entry, resolution of accounts receivable and patient satisfaction.
• Guides and participates with appropriate PBS management team members in conducting “special projects” as requested by the client.
• Participates in monthly management meetings to organize, coordinate and enhance service functions and provides monthly Client Activity Summaries and Progress Reports to Executive Management.
• Maintains regular communications with Coding Department to monitor APCs and resolves subsequent coding issues.
• Supports Operations as appropriate in calls or face-to-face meetings on behalf of clients to resolve reimbursement issues with difficult payers.
• Handles in a professional and confidential manner all correspondence, documentation, and files Personnel Management.
• Responsible for managing personnel, including the preparation of employee performance reviews; job interviewing and hiring; determination of raises, promotions, transfers, and terminations.
• Manages daily activities, including determining specific employee work assignments. Reviews employee activities for completeness, accuracy, and effectiveness, adjusting staff workload and/or monitoring staff productivity.
• Counsel's employees regarding work, attendance, etc. as appropriate, and within departmental guidelines analyses reports on, and provides recommendations for billing, collection, and accounts receivable results, such as A/R aging, volumes and trends.
• Recommends Epic system changes as appropriate, documents monthly trends for the key performance indicators of aging days, charges, revenue, denials trend and quality reviews.
• Prepares and delivers oral and written presentations to PBS Director and client, keeps employees advised of client issues and concerns. Communicates in a clear, effective, and timely manner.
• Attends monthly or quarterly meetings with Departmental Managers and Supervisors to discuss client progress. Works closely with other Supervisors and Managers to resolve issues identified during report analyses, and to decide upon future plans of action.

Client Service Manager – Professional Revenue Cycle

• Generates and creates financial reports on a regular and ad-hoc basis
• Analyzes and interprets data, creates financial models, identifies trends, and provides recommendations based on findings
• Summarizes information, data, and recommendations, and prepares presentation materials
• Completes complex/special assignments
• Researches and resolves inquiries for assigned functional areas
• Provides analytic support to various departments/service lines
• Train, mentor, and/or provide guidance to non-senior employees
• Coordinates with finance and/or management to review financial information and forecasts
• Routinely communicates with supervisors relating to issues and deliverables
• Applies federal and state regulatory requirements to all assigned projects

Senior Financial Analyst

Research Analyst

• Coordinates research projects at an institutional or departmental level.
• Communicates project status and improvement areas with leadership in a timely manner.
• Provides guidance regarding project planning, project logistics, and project implementation.
• Ensures compliance with all federal and local agencies including the Food and Drug Administration (FDA) and local Institutional Review Board.
• Maintains research practices using Good Clinical Practice (GCP) guidelines.
• Participates in required training and education programs.

Clinical Research Specialist I – Biobank, Brain Donation Program

Translator

• Lead the strategic development and delivery of multimodal research-grade data products and services to support cutting-edge academic research initiatives.
• Direct the development and implementation of transformative initiatives that advance Cedars Sinai's position as a leader in academic research and higher education.
• Serve as a key thought partner to academic administration, faculty, students, and researchers for identifying, developing, and implementing advanced technology solutions that advance cutting-edge basic science, clinical, quantitative, and population research at Cedars Sinai.
• Oversee the implementation and management of high-performance computing and storage infrastructure to meet the evolving demands of complex research programs.
• Develop and execute strategic initiatives to drive awareness and adoption of RISCC (Research, Informatics and Scientific Computing Core) technology solutions among academic stakeholders.
• Direct the deployment of sophisticated technology solutions to streamline clinical trial enrollment and facilitate the implementation of AI discoveries in clinical settings.
• Work with academic leadership to align RISCC capabilities with institutional research strategy and educational needs and priorities.
• Develop and lead workshops, tutorials, and educational sessions to train and inform the research community about cutting-edge tools, technology, and programs available at Cedars-Sinai.
• Direct the management of operating and capital expenditures for the department with strong financial stewardship, including budget development and resource allocation.
• Establish standards and protocols for comprehensive support of education and research applications across the institution.
• Collaborate with Enterprise Information Services (EIS) leadership to ensure seamless integration of research technology services within the broader institutional technology ecosystem.
• Build and maintain strategic partnerships with cross-functional teams and key stakeholders to ensure alignment with organizational goals and research priorities.
• Build, develop, and lead a high-performing team of analysts, business intelligence developers, and technical professionals.
• Provide executive mentorship and foster professional development and growth of team members.
• Establish and nurture a culture of innovation, collaboration, and continuous improvement.
• Provide executive oversight for the consistent delivery of trusted, timely, and high-impact solutions to customers.

Executive Director, Research Informatics – Academic & Translational Science

Procurement

• Administers departmental purchase/service contracts and prepares proposals
• Analyzes estimates of material, equipment and/or production costs
• Reviews contractual documents for adherence to company policy
• May negotiate or administrate licensing agreements
• Verifies all aspects of the order to ensure conformance with company policy

Purchasing Contract Administrator

• Scheduling of research participants for research visits and procedures.
• In collaboration with the physician and other medical personnel, documents on Case Report Forms (CRFs) information about changes in research participant condition, adverse events, concomitant medication use, protocol compliance, and response to study drug.
• Schedules and participates in monitoring and auditing activities.
• Notifies direct supervisor about concerns regarding data quality and study conduct.
• Works closely with a regulatory coordinator or directly with the Institutional Review Board (IRB) to submit Adverse Events, Serious Adverse Events, protocol deviations, and Safety Letters following local and federal guidelines.
• May perform other regulatory/Institutional Review Board duties, budgeting duties, and assisting with patient research billing and reconciliation.
• Maintains research practices using Good Clinical Practice (GCP) guidelines.
• Maintains strict patient confidentiality according to HIPAA regulations and applicable law.
• Participates in required training and education programs.
• Coordinates training and education of other personnel.

Clinical Research Coordinator II – Biobank Research Program

Risk

• Responsible for the Institution's Data Quality Management program.
• Responsible for improving data integrity, trust, and information usability for internal decision making and for the increasing external data demands.
• Establishes data quality management principles in cross functional settings specifically across the administrative, clinical, and financial information supply chain.
• Interacts with various business data owners, data production system staff, data analysts, and decision makers to develop and implement proactive data quality practices.
• Responsible for developing processes for improving overall data governance initiatives, establishing a foundation for common definitions, terminologies, and appropriate data usage.
• Engages in identifying and realizing new opportunities that improve business operations within the Enterprise Data Intelligence.
• Establishes and maintains effective liaison relationships with all appropriate departments and divisions.
• Formulates long and short-range goals and objectives for the Business Operations function which are realistic, prioritized, objectively measurable, and aligned with the strategic goals of Cedars-Sinai Health System.
• Works with leadership to identify, define, prioritize, and re-prioritize service needs that can be met by the assigned staff.
• Manages staff in the day-to-day accomplishments of tasks to meet established goals and objectives.
• Manages high priority projects that support the delivery of high quality, cost-effective patient care, by working with leadership to establish explicit and reasonable expectations for the completion of tasks.
• Manages the implementation of process improvement activities, that integrate information technology with business processes resulting in improved efficiency and effectiveness.
• Provides departmental data and database as well as server support from data acquired from internal and external sources.
• Evaluates the process improvement activities, projects and other functional and operational activities which includes designing and implementing evaluations to measure or quantify the impact of integrating business process, data capture, and information technology.
• Responsible for providing oversight and support for facilitating and ensuring the continuous and effective management of operational activities.
• Responsible for hiring, onboarding, managing schedules, personnel actions, performance reviews, and performance improvement plans.
• Plans, leads, and directs work of staff to ensure goals and objectives are completed within established budget and deadlines are met.

Manager, Data Quality and Governance

Artificial Intelligence

• Plan, implement and administer the day-to-day operations of Data and AI Governance program.
• Support administrative functions for governance meetings, prepare materials, record decisions, track/close actions.
• Create and update playbooks, SOPs, decision logs, and audit-ready document repository.
• Confirm deployment readiness, monitor live systems, manage retirements, and maintain a central inventory and dashboard.
• Enforce internal AI policy, track local/state/federal AI rules and guidance, and support incidents, remediation, and audits.
• Gather adoption and outcome metrics and produce dashboards and one-page value summaries for leadership.
• Align internal and external messaging, prepare executive briefs, and support stakeholder and executive updates.