Associate Director – Patient Access Operations

Cedars-Sinai

Associate Director managing the Admissions/Patient Access department's operations and team at Cedars-Sinai. Overseeing strategic plans, staffing, and adherence to quality standards.

Posted 7/14/2026full-timeRemote • California • 🇺🇸 United StatesSenior💰 $115,044 - $201,323 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive knowledge in Hospital Revenue Cycle Administration and effective management of the Admissions/Patient Access Department, ensuring compliance with The Joint Commission requirements while fostering collaboration across departments. Proven ability to mentor staff and optimize operational processes for improved performance and fiscal responsibility.

Highest-signal resume keywords

Hospital Revenue Cycle AdministrationManagement/Supervisory ExperienceCertified Healthcare Access Associate (CHAA)Electronic Health Record (EHR) KnowledgeOperational Policy Adherence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue Cycle OptimizationBudget PreparationPerformance ImprovementPatient Access FunctionsInsurance Prior Authorization

Soft Skills

Relationship BuildingMentoringCollaborationCommunication

Tools & Technologies

CSLink (EPIC)Management Information SystemsThird-Party Payor Platforms

Certifications & Qualifications

Certified Healthcare Access Associate (CHAA)

Industry Keywords

The Joint CommissionHealthcare ManagementPatient Financial ServicesRevenue IntegrityOperational Efficacy

About the role

Key responsibilities & impact

Oversees the strategic plans of the department, develops new programs, initiatives and activities; Manages the operations, staff and fiscal responsibilities of the Admissions/Patient Access Department.
Builds and maintains strong relationships with internal and external collaborators to promote the revenue cycle programs in order to gain support from the partners – both clinical and financial.
Ensures that the Admissions/Patient Access Department is adhering to The Joint Commission requirements and that The Joint Commission requirements are met and that the department is providing quality training and orientation to all employees at every level.
Mentors and guides employees within the Admissions/Patient Access Department, including acclimating new leaders at the medical center on Patient Access functions, on CSMC culture and mission.
Provides direct oversight of experienced professionals, to include Supervisors and Team Leads.
Oversees management to ensure adherence to operational policies and procedures.
Represents the Admissions/Patient Access Department on behalf of the Executive Director, in their absence, to include meetings, email responses, etc.
Provides additional support to Executive Director including budget preparation, fiscal responsibility, operational efficacy and performance improvement.
Maintains an extensive knowledge of required information platforms, to include, CSLink (EPIC) or other designated Electronic Health Record (EHR), third-party payor platforms, and management information systems.
Collaborates with appropriate departments, including Patient Financial Services, Revenue Integrity, Enterprise Information Systems (EIS), and appropriate clinical units to improve workflows to reduce denials and ensure revenue cycle optimization.
Oversees the Admissions/Patient Access continuum, including front-end registration, scheduling activities, and insurance prior authorization initiation/financial clearance.

Requirements

What you’ll need

High School Diploma/GED required.
Bachelor's degree in healthcare management, healthcare administration, business administration, business management, or a related major preferred.
A minimum of 8 years of Hospital Revenue Cycle Administration experience required.
A minimum of 5 years Management/Supervisory experience of direct reports within a department, service-line and or related required.
Certified Healthcare Access Associate (CHAA) required.

Benefits

Comp & perks

healthcare
paid time off
403(b)