CDW

Manager, Integrated Technology Solutions – Microsoft & Collaboration

CDW

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $115,500 - $132,300 per year

Job Level

Mid-LevelSenior

About the role

  • Lead a high-performing team of Solutions Advisors and Specialists driving Microsoft and Collaboration solutions in Small Business
  • Deliver required solutions revenue, gross profit and growth metrics
  • Align with the strategic objectives, goals and strategies of the Small Business organization
  • Own and execute the strategy for Microsoft and Collaboration partners to drive key initiatives and campaigns
  • Define, develop and oversee Salesforce standard operating processes, technical training and readiness activities for the team
  • Manage team to ensure superior customer experience and elevate technical presales capabilities
  • Create and review monthly performance plans and manage hiring forecasts, sales projections, and pipeline management
  • Identify new business opportunities and develop strategies to optimize solutions business
  • Assist sales team to grow solutions by driving customer upsell and cross-sell strategies
  • Partner and collaborate with internal departments and top partners on campaigns and programs
  • Travel in-district to visit customers and participate within partner events in market (less than 15% of time)
  • Define, develop and oversee the consistent creation of offering assets used by the Small Business sellers
  • Proactively build solid business relationships with strategic customers and partners

Requirements

  • Bachelor's Degree or equivalent experience
  • Minimum of 3 years management experience with direct reports and 2 years with a successful track record in sales
  • Proven leadership skills
  • Ability to hire, motivate, coach and retain a diverse sales team
  • Strong consultative, solution based selling experience
  • Effective negotiation and closing skills
  • Strong conflict resolution and problem solving skills
  • Must have strong interpersonal skills
  • Strong written, verbal, presentation communication skills and the ability to communicate effectively with coworkers, management, executives, other CDW departments, customers and vendor partners
  • Adaptable, ability to lead through change
  • Ability to utilize strategic thinking to fulfill long-term company goals
  • Excellent time management skills in order to manage multiple projects and initiatives simultaneously
  • Exceptional attention to detail and follow up skills
  • Ability to share in-depth knowledge of CDW capabilities with customers
  • Strong internal and external customer acumen, working with each customer at the highest levels of ethics and integrity
  • Must be able to travel up to 15% to customer meetings, events and/or other CDW location
  • Knowledge of Microsoft licensing programs and hands on experience of working with Microsoft’s programs and / or sales teams
  • Experience with Microsoft’s New Commerce Experience (NCE) program
  • Internal Applicants: Completed LEAP
Benefits
  • Annual bonus target of 42.86 % subject to terms and conditions of plan (70/30 plan)
  • Benefits overview: https://cdw.benefit-info.com/

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales managementconsultative sellingnegotiationproblem solvingstrategic thinkingtime managementcustomer upsell strategiescross-sell strategiesSalesforceMicrosoft licensing programs
Soft skills
leadershipteam motivationcoachinginterpersonal skillscommunication skillsadaptabilityattention to detailcustomer acumenconflict resolutionpresentation skills
Certifications
Bachelor's DegreeLEAP