Coordinator, Warehousing Client Services
Estes Forwarding Worldwide
Project Coordinator
Cayuse Holdings
full-time
Posted on:
Location Type: Office
Location: Wichita Falls • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $24 - $27 per hour
Job Level
Mid-LevelSenior
About the role
- Oversee management of student arrival, training, and graduation activities for the USAF RSAF English Language Training (ELT) program.
- Conduct In-processing briefings IAW AFI 16-105 IMSO Handbook covering local area and culture, prevention of sexual harassment, facilities, services, attendance, classroom expectations, safety, and rules.
- Review the Invitational Travel Orders (ITOs) for accuracy.
- Develop and implement a customer service-oriented program to support the 82 TRW IMSO for RSAF ELT IMSs and USG needs.
- Act as the central point of contact for RSAF ELT IMSs and provide customer complaints handling.
- Update SAN Web with applicable RSAF ELT student information and document travel requests including AFSAT TPM approval.
- Manage all Travel Vouchers monthly (up to 200 students); manage order, issuance and replacement process for all IMS debit cards.
- Develop and manage all student personnel files IAW IMSO procedures and hand them over to IMSO within 7 days of student entering technical training.
- Coordinate with AFSAT, DLI, and RSAF CLO on cancellation/forfeiture, departures, arrivals, and airline tickets for follow-on training.
- Manage ELT student learning management system (LMS) and provide weekly reports to AFSAT/RSAF/USMITM.
- Report to Program Manager and perform other duties as needed.
Requirements
- Must be able to pass a background check.
- May require additional background checks as required by projects and/or clients at any time during employment.
- Strong organizational and record-keeping skills.
- Attention to details and accuracy.
- Clear communication, both written and verbal.
- Ability to manage multiple tasks and deadlines.
- Professionalism, reliability, and cultural sensitivity.
- Proficient in MS Office, Word, Outlook, PowerPoint, and Excel.
- Ability to work on-site at Sheppard Air Force base, Wichita Falls, TX.
- Must be physically and mentally able to perform duties for extended periods; ability to sit for long periods looking at computer screen.
- May be asked to work a flexible schedule which may include holidays, travel for business or professional development, and hours outside of normal business hours.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
record-keepingcustomer servicetravel managementstudent personnel managementlearning management system (LMS) managementbackground check compliance
Soft skills
organizational skillsattention to detailclear communicationability to manage multiple tasksprofessionalismreliabilitycultural sensitivity
