Caterpillar Inc.

Technical Program Manager

• Coordinate system programs across multiple machines, ensuring alignment to common strategy, architecture, and customer expectations
• Translate product and system requirements into achievable milestones, roadmaps, and execution plans
• Manage project schedules, budgets, resources, dependencies, risks, and mitigation plans across the full program lifecycle, including clear communication of business and financial impacts to stakeholders
• Support system design, subsystem testing, system integration, and troubleshooting as needed
• Identify and track technical and organizational risks and opportunities across teams and organizations
• Drive cross‑team collaboration, remove blockers, and manage interdependencies with internal teams and external vendors, particularly for issues that span multiple organizations
• Run program reviews, stakeholder meetings, customer demos, and executive updates, including participation in management and customer‑facing demonstrations as needed
• Establish program KPIs and provide clear status reporting on progress, quality, cost, and schedule
• Mentor and support team members, contribute to team vision, and provide input on performance and team selection, while creating a supportive environment focused on coaching, development, and continuous improvement
• Help define and communicate the team’s vision and purpose, aligning technical execution with long‑term product and business goals
• Actively manage one’s own professional development and model strong leadership behaviors for the team

Analytics Engineer

• Design, develop, and maintain data pipelines and infrastructure using AWS Services, MWAA Airflow, Snowflake, GIT and Azure DevOps CD-CI pipelines.
• Work with other team members to ensure the performance, reliability, and scalability of our data systems
• Keep up to date with industry trends and best practices related to data engineering and related technologies
• Troubleshoot and debug issues with data pipelines and systems
• Write and maintain technical documentation for data engineering processes and systems

Analytics Data Engineer

Learning and Development

• Identify training and developmental needs and drive suitable training initiatives that deliver on our brand promise
• Responsible for the development of effective training process, curriculum, and knowledge articles that deliver a world-class customer experience
• Lead training efforts for our Cat Customer Support team and partner with 3rd party global contact centers in leading new program startups and ongoing operations
• Ensure a seamless handoff of all training and quality related activities to 3rd party suppliers
• Develop training materials, knowledge articles, and course content
• Identify training needs, provide guidance and expertise, and overall training strategy
• Support Caterpillar’s Contact Center training lead and liaise with 3rd party training resources to ensure compliance with Caterpillar training standards.

Senior Training Specialist

Support Engineer

• Provides support and problem resolution for specific products
• Assists clients with implementing new products, new releases, and software upgrades
• Responds to inquiries and requests from clients
• Trains customers in product operation and maintenance
• Participates in analysis of client identified issues
• Diagnoses, troubleshoots, and resolves common technical problems

Digital Operations Support Analyst

Software Engineer

• Lead NPI, NTI, CPI, and OPACC initiatives for assigned power system platforms
• Provide technical leadership for design, development, integration, and validation of power system components
• Facilitate comprehensive Design FMEAs, risk assessments, and development of component and system DVP&Rs
• Coordinate requirements management, concept development, supplier selection, and validation activities
• Maintain technical ownership and release accountability for critical power system components
• Develop and manage component and system project plans as part of Caterpillar's product development process
• Lead cross-functional teams in resolving complex technical issues through structured root cause analysis
• Collaborate closely with Engineering, Global Purchasing, Manufacturing, Validation, Simulation, and Quality
• Partner with strategic suppliers and internal stakeholders to drive design optimization
• Present technical recommendations, program status, risks, and mitigation plans to key stakeholders
• Mentor and coach engineers while promoting technical excellence

Engineering Project Team Leader

Systems Engineer

• Support the design, development, assembly, testing, and troubleshooting of automated control systems intended for high pressure well service applications
• Support the development of required operations and maintenance manuals
• Support the completions and delivery of all NPI phase gate deliverables
• Demonstrate good written and verbal communication skills, both within the internal and cross-functional teams
• Support the creation of new flow control configurations, including drawing/model creation and design calculations per the standardized EC process

Mechatronics/Controls System Engineer

Manager

• Lead Customer-Back Commercial Strategy
• Shift organizational focus from internal product discussions to customer outcomes, market opportunities, and competitive positioning.
• Translate customer insights, unmet needs, and market trends into actionable growth strategies.
• Drive development of customer segmentation, market opportunity assessments, and growth plans by region and segment.
• Partner with sales leadership and dealers to identify growth opportunities and expand market share.
• Shape Long-Term Product and Market Roadmaps
• Lead development of global retail electric power market strategies through 2030 and beyond.
• Define customer-backed growth opportunities across gas, diesel, hybrid, and emerging power solutions.
• Partner with product groups to influence Tier 4 and future product roadmaps.
• Prioritize investments based on market attractiveness, customer demand, profitability, and strategic fit.
• Provide strategic recommendations to executive leadership regarding market expansion opportunities, portfolio priorities, and competitive positioning.
• Improve Strategic Planning and Governance Processes
• Own and continuously improve key commercial and product strategy processes including PACT development, one-page business cases, product prioritization, market opportunity assessments, and annual planning cycles.
• Establish best practices that improve decision quality, customer focus, and cross-functional alignment.
• Ensure governance processes support timely and informed investment decisions.
• Build and Develop a High-Performing Team
• Recruit, coach, and develop a diverse team of commercial and product professionals.
• Create a culture centered on accountability, continuous learning, customer focus, and growth mindset.
• Develop future leaders through coaching, mentoring, talent planning, and development opportunities.
• Drive employee engagement and foster an environment where innovation, collaboration, and ownership thrive.
• Drive Proactive Annual Business Execution
• Develop and manage an annual REPS strategic planning and deliverables calendar.
• Create visibility to key milestones, decisions, reviews, and executive deliverables.
• Establish disciplined operating rhythms that reduce reactive work and improve execution predictability.
• Monitor progress and hold teams accountable for commitments and outcomes.

Global Retail Electric Power Market Development Manager

Solutions Engineer

• The Product Definition Consultant is responsible for identifying, prioritizing, and translating customer, dealer, and market needs across North America and the Americas into actionable product and portfolio strategies for Caterpillar's Retail Electric Power Solutions (REPS) business.
• This role serves as the voice of the customer, partnering closely with dealers, sales teams, engineering, marketing, and product groups to identify growth opportunities, define unmet customer needs, support new product introductions, and improve the competitiveness of Caterpillar's electric power offerings.
• Success requires strong commercial acumen, customer focus, technical understanding, disciplined execution, and the ability to influence cross-functional teams without direct authority.
• Gather, analyze, and communicate customer, dealer, consultant, electrical contractor, and competitive insights across North America and the Americas.
• Identify unmet customer needs and market opportunities that can drive profitable growth.
• Monitor industry trends across data centers, telecom, healthcare, commercial property, industrial, public sector, and emerging energy solutions.