Catalyst Pharmaceuticals, Inc.

Director

• Lead all Medical Information activities across Catalyst’s therapeutic areas
• Deliver accurate, timely, and balanced medical information to external stakeholders
• Ensure unsolicited medical requests regarding Catalyst’s products are answered in a timely, compliant manner using approved medical documents and resources
• Create and manage Medical Information content, including Standard Response Letters, Custom responses, and other Medical Information materials
• Manage the Medical Information Call Center and vendor
• Ensure that Adverse Event and Product Complaint identification and management are conducted in accordance with standard operating procedures (SOPs)
• Design and conduct company-wide training on Medical Information processes and best practices
• Lead the creation and ongoing maintenance of Medical Information SOPs and other process documents as needed
• Oversee Medical Information Planning and contribute to Medical Strategies
• Represent Medical Information in cross-functional meetings and collaborate with key internal stakeholders and alliance partners
• Lead metric and KPI reporting efforts, analyzing trends, and identifying data gaps to guide content development
• Enhance Medical Information systems by assessing digital and alternative technological solutions
• Maintain scientific reference libraries, manage literature services, and perform comprehensive literature searches
• Manage the Medical Information booth and materials at Scientific Congresses
• Support other Scientific Communication initiatives as assigned

Director, Medical Information

• Serve as a senior leader responsible for driving the strategy, execution, and continuous advancement of Catalyst Pharmaceuticals’ patient support and functions.
• Oversee the Patient Services team, lead the development of innovative and compliant patient support programs, and direct payer and access strategies that ensure patients can start and stay on therapy.
• Collaborate across the enterprise to elevate patient experience, optimize access pathways, and reinforce Catalyst’s mission to improve patient lives.
• Lead and develop a team of patient service professionals and balance strategic planning with hands-on operational execution to enable commercial success and organizational scalability.
• Responsible for leading key relationships with vendors in Specialty Distribution, Specialty Pharmacy, and HUB services.
• Shape and execute a comprehensive patient strategy across the product lifecycle, from launch through loss of exclusivity.
• Ensure operational excellence in patient support programs, leveraging analytics, market insights, and patient feedback to drive innovation and optimization.

Director, Medical Information

Executive Director, Patient Services