Patient Access Liaison – Houston

Catalyst Pharmaceuticals, Inc.

Patient Access Liaison providing education and support for rare disease patients at Catalyst Pharmaceuticals. Engaging with patients and healthcare providers to ensure access and understanding of treatments.

Posted 7/10/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $181,000 - $200,000 per yearWebsite

About the role

Key responsibilities & impact

Provide clinical disease state education and product education to patients and their families
Work closely with patients, families, physicians and other office staff to prevent and address barriers to access
Help ensure optimal understanding for Catalyst’s medicines
Support advocacy for patients and provide educational resources and opportunities for patients
Interact with HUB partners at Catalyst Pathways to ensure seamless communication with patients and their families
Educate patients and/or their families on reimbursement and insurance protocols
Coordinate communication among key stakeholders to ensure patients have clinical support required to transition successfully to therapy
Advise patients and their families about access and affordability programs
Work cross-functionally with other commercial personnel to resolve access issues for patients
Provide expertise to HCPs on health plan policies and procedures
Conduct Connect Calls to discuss open cases in Catalyst Pathways
Maintain ongoing contact with patients and their families to address unmet needs and offer compliant solutions

Requirements

What you’ll need

Bachelor's degree and 5+ years in the Pharma/Biotech industry
Prior experience as a Field Reimbursement Manager
Experience in the Patient Services Department strongly preferred
Ability to work independently with patients for educational purposes and support
Can lead external customers including physicians, nurses and others to assist in achieving access for patients
Ability to independently identify access solutions and determine the appropriate plan for resolution
Ethics above reproach and a strong compliance mindset
Must have a high degree of emotional intelligence coupled with empathy and listening skills
Technical Experience in at least two of the following areas: Rare Disease access or reimbursement, Managed Care or public payer reimbursement, Nursing, Specialty Pharmacy, Billing and coding, Patient Advocacy
Highly recommended Bilingual-fluent in English and Spanish
Willingness to travel up to 70% of the time depending on the territory

Benefits

Comp & perks

Health, dental, and vision insurance
Generous paid time off
Retirement savings plan with Company Match

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Patient EducationReimbursement ProtocolsAccess SolutionsBilling and CodingPatient Advocacy

Soft Skills

Emotional IntelligenceEmpathyListening SkillsIndependent WorkCross-Functional Collaboration