Salary
💰 $58,000 - $81,200 per year
About the role
- Partner with customer on-site to ensure efficient processing and delivery of programs.
- Act as an internal consultant on instore print capabilities and targeting for media campaigns.
- Monitor and align campaign execution with client objectives.
- Collaborate with internal departments to troubleshoot issues and fulfill campaign requests.
- Create and monitor campaign performance reports.
- Manage project timelines and prioritize tasks for timely completion.
- Process monthly customer and vendor billing.
- Provide high-level customer service to partners at the client's site.
- Support reporting between client and customer, including activity reports and billings.
- Troubleshoot in-store printing and campaign-related issues.
- Set up and monitor performance of short-term, mass advertisement offers.
- Maintain attention to detail and accuracy in administrative tasks.
- Provide reporting to vendors, including cost summaries and revenue share information.
- Manage budget and spending updates.
- Handle high work volume efficiently and stay organized.
- Identify ways to support the team and provide exceptional customer service.
- Review circulars and online ads to ensure offers and signs are accurate.
- Resolve printing or campaign visibility problems for stores.
- Anticipate future needs and challenges.
- Act as a single point of contact.
Requirements
- BA/BS degree required, marketing or business degrees preferred.
- 2+ years’ experience in CPG/Retail marketing, campaign management, or sales support
- Check ins on weekends for new store openings, key drive periods and troubleshooting.
- Excellent interpersonal and communication (written and verbal); able to establish and lead positive working relationships with internal and external clients.
- Self-motivated, organized, and analytical.