iSoftTek Solutions Inc

Senior Inter-Plan Business Systems Analyst

iSoftTek Solutions Inc

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Origin:  • 🇺🇸 United States • Pennsylvania

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Job Level

Senior

About the role

  • Sr. Inter-Plan Business Systems Analyst role supporting Shared Services BlueCard and Operations Support Team.
  • Location: Philadelphia, PA (Hybrid – 3 days/week from office).
  • Duration: 08 month.
  • Years of exp: 6+.
  • Support Inter-Plan BlueCard business for all Independence product lines across multiple processing platforms performing as subject matter expert.
  • Work with business partners to identify business systems requirements and develop business solutions working closely with internal IT and/or external vendors.
  • Perform as senior level business contact to define business system requirements for areas of expertise.
  • Build strong, collaborative working relationships with internal customers, management, external partners including Inter-Plan partners, outsourced IT solution providers, and other teams.
  • Assist in developing systems criteria and project scope.
  • Identify potential problems/defects, perform business analysis, and assist in defining system enhancements, modifications/change requests, and upgrades.
  • Collaborate with internal IBC Test Team and associated vendor teams to assist in creating thorough Test Plans and identify appropriate Test Case Scenarios; provide business validation of testing results.
  • Coordinate testing with Inter-Plan partners and execute required Inter-Plan Release Global Certification testing; report milestone status to assigned PM and/or BCBSA.
  • Support production business checkout including identification of post-implementation defect tracking.
  • Identify opportunities for business process improvement and efficiencies.
  • Attend BCBSA workgroups representing Independence Blue Cross Family of Companies as required.
  • Perform any other duties as may be assigned.

Requirements

  • Working knowledge and experience with BCBSA BlueCard processing and Inter-Plan Program policies.
  • An understanding of the business environment and associated system platforms.
  • Demonstrated effective organizational, analytical, technical (with business perspective) and interpersonal skills with detail-oriented focus. Must be able to present findings to management.
  • Proven communication and analytical skills required to address and present most complex ideas and concepts to users, business systems analysts, and management.
  • Ability to work with multiple business system platforms and have an extensive understanding of business process and system design.
  • Effective facilitation and presentation skills necessary to demonstrate and train in business systems solutions in a clear and concise manner.
  • Clearly define desk level procedures as required.
  • Coordinate with internal and external project management staff as required.
  • Knowledge of health insurance/health care/managed care environment preferred.
  • Bachelor’s degree in business administration preferred.
  • Minimum of 6+ years of proven working experience in a business unit or equivalent external work experience.
  • Strong demonstrated experience using Microsoft Office products (Word, PowerPoint, Excel and Visio).
  • Knowledge of project management tools and business systems methodology.