Castorama

Counselor

• Ensure customer satisfaction by providing a welcoming, high-quality customer experience
• Grow sales in your department
• Offer complementary products and a range of services
• Support customers with their home improvement projects
• Maintain a high-quality self-service area: stocking shelves, keeping displays and aisles tidy, ensuring product facing
• Help showcase the offering: displays and shop windows
• Drive activity on the sales floor (commercial operations, promotions)

Sales Advisor – Joinery

Controller

• Contribute to improving the store's commercial and financial performance
• Monitor and analyze management indicators: margin, operating result, shrinkage rate
• Optimize the store's profitability
• Ensure compliance with administrative procedures
• Lead customer satisfaction action plans

Store Management Controller

• Ensure customer satisfaction through a warm welcome and by advising customers on products suited to their needs
• Offer a range of services to improve customer satisfaction
• Maintain high-quality self-service areas: stocking shelves, keeping aisles clean, front-facing merchandise, etc.
• Help showcase the product range: displays, windows, etc., and energize the sales floor (promotional activities, special offers...)

Home Improvement Sales Advisor

• Ensure customer satisfaction through a warm welcome and product advice tailored to their needs
• Drive sales growth in your department
• Recommend complementary solutions and additional services
• Assist customers with their home improvement projects
• Ensure well-organised, high-quality self-service areas
• Help promote and enhance the product offering

Sales Advisor, Decoration

Supply Chain

• Responsible for organizing the logistics area and ZRM
• Organizes the different stages of logistics (goods reception, delivery and shelving)
• Ensures smooth flow of goods in and out
• Handles and follows up on customer and supplier claims/disputes
• Secures and organizes pallet flow and storage areas
• Participates in recruitment, trains and manages team members
• Ensures compliance with procedures and safety rules

Logistics Manager – ZRM

• garantir la satisfaction du client grâce à un accueil de qualité
• développer le chiffre d'affaires de ton rayon
• proposer des solutions complémentaires et différents services
• accompagner le client dans ses projets d'amélioration de la maison
• garantir un libre-service de qualité
• contribuer à la valorisation de l'offre et dynamiser le linéaire

Alternance – Conseiller de Vente

• Ensure customer satisfaction by providing a warm welcome and tailored product advice
• Increase sales in your department
• Offer complementary solutions and a range of services
• Support customers with their home improvement projects
• Maintain high-quality self-service areas: stocking, shelf cleanliness, facing...
• Help showcase the product range: displays, windows...
• Energize the sales area (commercial operations, promotions...)

Sales Advisor – Student

• Ensure customer satisfaction through a high-quality welcome and excellent service
• Increase sales in your department
• Offer complementary products and a range of services
• Support customers with their home improvement projects
• Maintain a high standard for the self-service area
• Help promote and enhance the product range
• Keep merchandising attractive and dynamic

Sales Advisor, Student Contract

• Ensure customer satisfaction by providing a warm welcome and tailored advice on the most suitable products
• Develop the sales performance of your department
• Propose complementary solutions and a range of services
• Support customers with their home improvement projects
• Maintain a high-quality self-service area
• Contribute to showcasing and enhancing the product range
• Keep shelving attractive and dynamic through sales operations and promotions

Sales Advisor, Exterior Building

Human Resources

• Administrative and HR management of store personnel
• Implement actions to ensure payroll accuracy and reliability
• Administrative support for HR development initiatives
• Contribute to store activities and daily operations

Store HR Administrator

• Ensure customer satisfaction through a warm, professional welcome
• Advise customers on products suited to their needs
• Propose additional services to enhance customer satisfaction
• Maintain quality self-service areas: stocking shelves, keeping displays and aisles clean, and ensuring proper facing
• Help showcase the product range: prepare displays and windows and energize the sales area (commercial events, promotions)

Sales Advisor – Interior & Space Planning

• Ensure customer satisfaction through a welcoming reception and tailored product advice
• Increase sales in your department
• Offer complementary solutions and a range of services
• Support customers in their home improvement projects
• Ensure high-quality self-service: stocking, shelf cleanliness, facing
• Help showcase the product offering: product displays and window presentations
• Energize the sales area through commercial activities and promotions

Sales Advisor

Customer Support

• Welcome and assist professional (PRO) customers in-store
• Recommend services tailored to the needs of professional customers
• Handle sales and quotations
• Provide after-sales support
• Actively participate in the loyalty program
• Monitor performance indicators and contribute to the implementation of action plans
• Promote and drive initiatives for professional customers
• Increase visibility of the PRO program
• Ensure a high-quality self-service experience
• Contribute to showcasing and enhancing the product offering

Business Customer Relations Advisor – M/F

• Suivi des investissements de Castorama France
• Suivi des indicateurs clés de performance
• Travaux de clôtures mensuelles
• Contribuer aux travaux budgétaires

Alternance – Contrôleur de gestion, Property

Product Manager

• Ensure the accuracy of information related to the product range, individual products and prices across all distribution channels to support sales
• Coordinate and monitor in-store range launches and commercial activities, including managing product flows and promotional operations
• Act as the communication link between the store, headquarters and the Kingfisher group to ensure consistency and clarity of transmitted information
• Centralize and prepare range- and customer-related data for the sales management and the group to contribute to range development and to the creation of appropriate commercial action plans