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About the role
Key responsibilities & impact- Welcome and assist professional (PRO) customers in-store
- Recommend services tailored to the needs of professional customers
- Handle sales and quotations
- Provide after-sales support
- Actively participate in the loyalty program
- Monitor performance indicators and contribute to the implementation of action plans
- Promote and drive initiatives for professional customers
- Increase visibility of the PRO program
- Ensure a high-quality self-service experience
- Contribute to showcasing and enhancing the product offering
Requirements
What you’ll need- Knowledge of and interest in the professional (B2B) market
- Proven experience working with professional customers (B2B)
- Commercial mindset
- Customer-focused with a passion for service
- Rigor and organizational skills
- Ability to work well in a team
Benefits
Comp & perks- Health insurance and supplementary coverage
- Benefits and offers from the Works Council (CSE)
- Relaxation/break areas
- Meal vouchers after three months of employment
- Discount card for products sold in-store
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer-focusedpassion for servicerigororganizational skillsteamwork