Carilion Clinic

Security Engineer

• The Workday Security Developer III is responsible for performing system analysis and designing to include requirements, specifications, configuration, documentation, testing, and development of security roles and policies within Workday.
• Conducts highly complex work, without supervision and with extensive latitude for independent judgment.
• Serves as a liaison between TSG groups, clients, and vendors and as a mentor to others on the team and in the department.
• Design, configure, and maintain Workday security for HCM, Payroll, Financials, Recruiting, Learning, and other Workday modules.
• Perform security analysis, troubleshooting, and root cause analysis for access-related issues.
• Collaborate with HR, Finance, Supply Chain, Internal Audit, Compliance, and business stakeholders to gather and implement security requirements.

Workday Security Developer

General

• The Physician Liaison serves as a strategic ambassador for Carilion Clinic, fostering relationships with physicians, advanced care practitioners, and healthcare organizations throughout a multi-county Southwest Virginia territory.
• This role promotes collaboration, strengthens referral networks, and serves as a key resource for connecting clinicians with Carilion's specialty, hospital, and ambulatory services to improve patient access and support organizational growth.
• Identifies opportunities to streamline referral pathways, support clinician onboarding, and increase awareness of Carilion's clinical services and programs.
• Builds, maintains, and enhances relationships with referring providers and healthcare organizations to support organizational growth and promote services within the defined service area.
• Collaborates with marketing, physician leadership, and senior management to develop outreach strategies and plans, prioritize territory efforts, and improve provider engagement.
• Serves as a liaison between the organization and physicians and office staff to increase awareness, utilization, and satisfaction with services.

Physician Liaison – NRV

Analyst

• Responsible for performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems.
• Will also be involved in providing Epic application support, troubleshooting, training and reporting activities.
• May also be involved in providing non-Epic application support and troubleshooting for integrated third-party applications.
• Serves as a liaison between TSG groups, clients and vendors.
• Conducts advanced analysis of Epic application design including but not limited to planning implementations and maximizing application benefits.
• Mentors teammates in resolution of issues, tracking issues and providing updates to peers, leadership and clients.
• Manages assigned projects and meets deadlines.
• Conducts highly complex work unsupervised and with extensive latitude for independent judgement.
• Plans and conducts requirements gathering for Epic projects and requests.
• Coordinates, plans and conducts detailed design sessions through knowledge of client/business needs and application functionality.
• Develops reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies.

Epic Application Analyst III – IP Orders Analyst

• The certified nurse midwife provides midwifery care and treatment to pregnant, postpartum, gynecology and family planning patients as part of the department's women's services practices.
• Develops ongoing collaborative and consultative relationships with department physicians.

Certified Nurse Midwife

Social Worker

• The clinical social worker provides psychosocial assessments, interviews, and/or treatments and discharge planning to patients and families.
• Conduct psychosocial assessments to evaluate emotional, social, and environmental factors affecting patients and families.
• Develop and coordinate comprehensive care transition plans in collaboration with the interdisciplinary team, ensuring appropriate resource utilization.
• Regularly reassess care plans and adjust as needed, with face-to-face coordination whenever possible.
• Maintain up-to-date knowledge of benefit plans, regulatory guidelines, and resources for cost-effective care.
• Ensure timely, accurate, and confidential documentation, meeting professional standards and federally regulated timelines for assessments and discharge plans.
• Provide supervision, teaching, and training for staff and students as needed.
• Advocate for patients and provide therapeutic interventions to support their adaptation to illness or life changes.

Medical Social Worker – Home Care

Student

• Imaging student tech with flexible hours
• Will not be scheduled for work if school clinical rotation interferes
• Involved in a variety of technical procedures to apply prescribed ionizing radiation and/or performing CT examinations for diagnosis of patients
• Under direct supervision of a registered technologist, operates highly specialized, technical equipment to obtain quality radiographs
• Evaluates and positions patients with a high degree of professional ethics, care, courtesy, patience and safety

Imaging Tech Student – Flex, PRN

Recruitment

• This is a hybrid position with a combination of onsite and remote days per week
• Promotes and provides strategic, recruitment services within Talent Acquisition for Carilion Clinic
• Ensures timely, accurate and consistent information is delivered with regard to projects and broader initiatives
• Maintains a broad knowledge of all HR areas and activities, while demonstrating strong knowledge of recruitment best practices
• Will serve as a role model/mentor and valued resource to other team members
• Analyzes quarterly talent management system releases and make recommendations on new features and configurations in support of our talent strategy
• Supports the talent management system and troubleshoot and resolve escalated issues

Recruitment Consultant

Team Lead

• Supports the delivery of high-quality patient care and team performance within our practice clinical service area.
• Combines direct patient care responsibilities with leadership and operational oversight to ensure optimal outcomes and a positive work environment.
• Leads the delivery of patient care, ensuring clinical excellence and adherence to departmental standards.
• Provides direction, supervision, and delegation of clinical and non-clinical responsibilities to staff.
• Fosters a positive team culture that promotes accountability, high morale, low turnover, and professional growth.
• Recognizes staff accomplishments and encourages ongoing development and engagement.
• Serves as a communication bridge between staff and management, ensuring two-way feedback and timely resolution of issues.
• Collaborates with physicians, patients, families, and interdisciplinary teams to coordinate and manage care plans.
• Maintains confidentiality and makes informed decisions based on sensitive information.
• Attends local and organizational management meetings, representing the unit and contributing to broader initiatives.
• Ensures compliance with regulatory and accrediting standards (e.g., The Joint Commission, CLIA, OSHA).
• Supports fiscal management by maintaining staffing levels, controlling expenses, and contributing to budget planning.
• Leads quality improvement initiatives, including patient satisfaction and performance metrics.
• Provides age-appropriate care utilizing knowledge of life span development.
• Responds to urgent staffing needs, including working at other Carilion facilities when necessary.
• Exercises sound judgment in interpreting laws, regulations, and organizational policies, with awareness of potential impacts on reimbursement, HR, and clinical pathways.

RN Team Lead – Practice, OBGYN

• Supports the delivery of high-quality patient care and team performance within our practice clinical service area.
• Combines direct patient care responsibilities with leadership and operational oversight.
• Ensures optimal outcomes and a positive work environment.
• Leads the delivery of patient care, ensuring clinical excellence and adherence to departmental standards.
• Provides direction, supervision, and delegation of clinical and non-clinical responsibilities to staff.
• Fosters a positive team culture that promotes accountability, high morale, low turnover, and professional growth.
• Serves as a communication bridge between staff and management, ensuring two-way feedback and timely resolution of issues.
• Collaborates with physicians, patients, families, and interdisciplinary teams to coordinate and manage care plans.
• Maintains confidentiality and makes informed decisions based on sensitive information.
• Ensures compliance with regulatory and accrediting standards (e.g., The Joint Commission, CLIA, OSHA).
• Supports fiscal management by maintaining staffing levels, controlling expenses, and contributing to budget planning.
• Leads quality improvement initiatives, including patient satisfaction and performance metrics.
• Provides age-appropriate care utilizing knowledge of lifespan development.
• Responds to urgent staffing needs, including working at other Carilion facilities when necessary.

Clinic RN Team Lead

Certified Medical Assistant

• Provide basic clinical care using technical skills for patients according to established standards
• Collect patient assessment data including height, weight, vital signs
• Transport patients through office
• Prepare patients for provider evaluations and assist during exams
• Maintain work area and restocks supplies and instruments
• Document patient information in the medical record
• Assist with lab procedures, including collecting urine specimens and blood samples
• Greet patients and assist with check-in/check-out procedures

Certified Medical Assistant – Pediatrics

• Consistently deliver the best in care and customer service.
• Assess, plan, implement, and evaluate patient care in order to achieve optimum patient outcomes.
• Collaborate with members of the health care team/patient/family to develop, implement, and evaluate an age-specific interdisciplinary plan of care.
• Accurately administer and document treatments and medications utilizing automated computer systems, including electronic medical records.
• Identify educational needs of patient/family (caregiver) in a timely manner, incorporate into the plan of care, and document appropriately.
• Contribute to Carilion Clinic’s performance improvement activities.
• Demonstrate the role of patient advocate, protector of patient’s rights, and provider of psychological/social/cultural support.
• Manage resources, establish priorities, and modify environment to meet patient care needs.
• Complete manager/director predetermined projects within designated time frame and guidelines.

RN I – Practice – Cardiology

• Responsible for continuous ECG monitoring of patient’s cardiac rhythm by responding to alarms
• Identifying cardiac arrhythmia and reporting significant events
• Tracking patient activities and documenting abnormalities
• Producing cardiac rhythm reports
• Assuring continuity of patient care by responding to monitoring alarms
• Interpreting cardiac arrhythmias and evaluating trends
• Notifying nurse according to alarm management protocols
• Ensuring safe patient monitoring by adjusting alarm parameters and documenting significant occurrences
• Maintaining shift documentation and communicating patient activities

Virtual Monitor Tech II

• Provide remote virtual coverage for pediatric inpatient services
• Deliver high-quality inpatient nutrition care virtually
• Provide comprehensive medical nutrition therapy (MNT) for hospitalized pediatric patients through remote documentation
• Evaluate the nutritional status of inpatients and outpatients of all ages
• Develop, implement, and document the nutritional plan of care in collaboration with other healthcare providers
• Document results of assessments, intervention recommendations and nutritional progress
• Identify and document evidence-based criteria to support a physician’s diagnosis of malnutrition
• Collaborate with physicians and other members of the healthcare team to develop and implement evidence-based nutrition protocols

Pediatric Inpatient Registered Dietitian

• Responsible for performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems
• Will also be involved in providing Epic application support, troubleshooting, training and reporting activities
• May also be involved in providing non-Epic application support and troubleshooting for integrated third-party applications
• Serves as a liaison between TSG groups, clients and vendors
• Conducts advanced analysis of Epic application design including but not limited to planning implementations and maximizing application benefits
• Mentors teammates in resolution of issues, tracking issues and providing updates to peers, leadership and clients
• Manages assigned projects and meets deadlines
• Conducts highly complex work unsupervised and with extensive latitude for independent judgement
• Adheres to departmental policies and procedures
• Plans and conducts requirements gathering for Epic projects and requests
• Coordinates, plans and conducts detailed design sessions through knowledge of client/business needs and application functionality
• Coordinates, plans, and conducts analysis of client business needs
• Develops reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies
• Serve as a liaison between Epic modules
• Serve as a professional and technical mentor to teammates
• Recognized as a subject matter expert and advanced individual contributor
• Serve as advocate for department initiatives and processes
• Facilitates a positive and collaborative work environment.
• Adheres to the application change management process to include timely reporting of all pertinent change information, effective discussion of the changes, internal and external communications, contingency planning, support of the change event and post-change reporting, as appropriate.

EPIC Application Analyst III – HomeHealth/Hospice

ServiceNow

• Provide day-to-day leadership of ServiceNow platform operations
• Oversee configuration, development, integration, and support of ServiceNow modules including but not limited to: IT Service Management (ITSM), IT Operations Management (ITOM), Strategic Portfolio Management (SPM), Configuration Management Database (CMDB), HR Service Delivery (HRSD), Knowledge Management
• Ensure platform design aligns with best practices, scalability standards, and ServiceNow architectural guidelines
• Review and approve development, configuration, and integration work to ensure proper analysis, testing, documentation, and quality assurance standards are met
• Lead CAB participation, reviewing and approving platform-related changes to ensure reliability and compliance with change management processes
• Leverage ServiceNow dashboards, reporting, resource management, and analytics capabilities to monitor performance and drive continuous improvement
• Serve as an escalation point of contact
• Monitor and communicate potential Severity 1 incidents to leadership
• Ensure SLAs, KPIs, and ITIL service metrics are consistently achieved
• Lead a team of ServiceNow Analysts and Developers
• Manage workload distribution, ticket assignments, resource allocation, and project execution to maintain peak team performance
• Remove impediments
• Manage schedules, on-call rotations, time-off approvals, and payroll sign-off (UKG)
• Participate in hiring, onboarding, performance evaluations, and corrective action processes
• Maintain a skills matrix and oversee career ladder progression for team members
• Conduct bi-monthly one-on-ones to support development goals and professional growth
• Define, review, and implement tactical processes to improve ServiceNow service delivery and team efficiency
• Identify skill gaps and coordinate targeted training and certifications
• Enforce ITIL best practices, governance standards, and enterprise policies
• Prepare executive-level reports including service metrics, platform health dashboards, project status updates, and operational summaries
• Champion a customer-first service mindset, ensuring high-quality support and operational excellence