Senior UX Designer
SMG - Service Management Group
Lead Product Designer
Caribou
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $160,000 - $200,000 per year
Job Level
Senior
About the role
- Provide Design Leadership within Caribou - mentoring Product Designers and partnering with stakeholders such as Brand, Marketing and Sales/ Ops, Lender teams etc.
- Define the structure, usability, and functionality of digital experiences across the customer journey.
- Lead UX research to uncover user needs, behaviors, and motivations that inform design decisions.
- Apply design thinking and other frameworks to drive innovation, solve real customer problems, and influence business outcomes.
- Create wireframes, prototypes, and user flows to communicate and validate design ideas.
- Optimize conversion rates using A/B testing, heatmaps, and behavioral insights.
- Present design concepts and rationale to stakeholders through storytelling and data.
- Monitor post-launch performance and iterate based on user feedback and KPIs.
- Stay current with UX trends, tools, and technologies—especially in AI.
Requirements
- 8+ years of professional experience in UX design.
- A passion for tools, automation, and AI.
- Deep understanding of user-centered design principles, interaction design, and information architecture.
- Proven track record of designing and shipping impactful eCommerce experiences at scale.
- Organized, curious, and collaborative—thriving in fast-paced, cross-functional environments.
- Self-directed, detail-oriented, and eager to learn.
- Excellent communication, storytelling, and stakeholder management skills.
- Demonstrated ability to influence cross-functional teams and senior leadership.
- Experience building and scaling design processes in agile, fast-paced settings.
Benefits
- Competitive compensation: $160-200k
- Eligible for annual performance based bonus
- Equity options
- 401(k) savings program
- Generous paid time off including: Flexible Time Off (FTO) for all employees and 100% paid parental leave for all parents.
- Robust wellness benefits including company-paid plans for health, dental, vision, mental health, disability and basic life insurance.
- Optional benefits to suit your individual circumstances such as HSAs, FSAs, supplemental life and medical insurance, and pet insurance.
- Up to $1,000 per year for eligible professional development expenses.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
UX designdesign thinkingwireframingprototypinguser flowsA/B testingheatmapsuser-centered designinteraction designinformation architecture
Soft skills
mentoringcollaborationcommunicationstorytellingstakeholder managementorganizationcuriosityself-directiondetail-orientedinfluence
