Director, Relationship Management
Fiserv
Senior Project Manager
Caresyntax
contract
Posted on:
Location Type: Remote
Location: Remote • Illinois • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Lead complex client-facing projects from initiation through delivery, ensuring alignment with business goals and client expectations.
- Act as the primary point of contact for executives at client organizations, building trusted relationships and ensuring satisfaction.
- Drive internal coordination across cross-functional teams (clinical, product, engineering, operations) in a highly dynamic environment.
- Translate surgical and perioperative workflow knowledge into actionable project plans, risk mitigation strategies, and client communication.
- Deliver executive-level communication and reporting, including progress updates, performance metrics, and strategic recommendations.
- Manage scope, budget, and timeline while balancing startup resource constraints and evolving priorities.
- Execute project deliverables hands-on when needed, while guiding and mentoring others.
- Support adoption and change management efforts for clients leveraging surgical intelligence, video-based analytics, and performance insights.
Requirements
- Lead complex client-facing projects from initiation through delivery, ensuring alignment with business goals and client expectations.
- Act as the primary point of contact for executives at client organizations, building trusted relationships and ensuring satisfaction.
- Drive internal coordination across cross-functional teams (clinical, product, engineering, operations) in a highly dynamic environment.
- Strong background in perioperative care and surgical workflows.
- Translate surgical and perioperative workflow knowledge into actionable project plans, risk mitigation strategies, and client communication.
- Deliver executive-level communication and reporting, including progress updates, performance metrics, and strategic recommendations.
- Manage scope, budget, and timeline while balancing startup resource constraints and evolving priorities.
- Roll up your sleeves to execute project deliverables when needed, while also guiding and mentoring others.
- Support adoption and change management efforts for clients leveraging surgical intelligence, video-based analytics, and performance insights.
Benefits
- Fully Remote work 📊 Resume Score Upload your resume to see if it passes auto-rejection tools used by recruiters Check Resume Score
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementrisk mitigationbudget managementtimeline managementperformance metricschange managementsurgical workflow knowledgevideo-based analyticsclient communicationexecutive-level reporting
Soft skills
leadershiprelationship buildingcross-functional coordinationmentoringcommunicationadaptabilityproblem-solvingclient satisfactionstrategic thinkingteam collaboration
