Career Directions Ltd

Business Development Rep

• Conduct high-volume outbound B2B calls to prospective clients using a multi-line power dialer to generate new business opportunities.
• Identify and qualify potential prospects by understanding their business needs, challenges, and suitability for the agency's services.
• Engage prospects professionally over the phone using strong conversational and consultative selling skills to build rapport and generate interest.
• Schedule qualified sales appointments and accurately update prospect information, call outcomes, and follow-up activities in the CRM or sales system.
• Achieve and exceed sales targets by consistently following up with prospects, overcoming objections, demonstrating resilience, and converting outreach efforts into qualified opportunities.

Business Development Associate – Outbound B2B Telesales

Sales

• Lead, supervise, mentor, and motivate a virtual healthcare sales team to achieve individual and departmental sales targets.
• Develop and implement strategic sales plans to drive revenue growth and expand market share within the healthcare sector.
• Manage the team's sales pipeline and monitor performance through CRM systems and sales dashboards.
• Conduct virtual coaching sessions, performance reviews, and team meetings to ensure continuous improvement.
• Build and maintain strong relationships with hospitals, clinics, diagnostic centres, pharmacies, laboratories, healthcare professionals, and other key healthcare stakeholders through virtual and occasional in-person engagements.
• Identify new business opportunities and develop strategies to increase sales and market penetration.
• Oversee virtual client presentations, product demonstrations, negotiations, and proposal development.
• Monitor healthcare industry trends, competitor activities, and customer needs to identify business opportunities.
• Prepare accurate sales forecasts, budgets, and weekly, monthly, and quarterly sales performance reports.
• Collaborate with the marketing, clinical, customer support, and operations teams to ensure seamless service delivery.
• Ensure timely follow-up of sales leads, customer inquiries, quotations, and proposals.
• Recruit, onboard, train, and develop healthcare sales representatives.
• Ensure compliance with company policies, healthcare regulations, and ethical sales practices.
• Resolve escalated customer concerns promptly while maintaining high levels of customer satisfaction.
• Utilize CRM systems, virtual meeting platforms, and other digital tools to monitor team productivity and customer engagement.
• Participate in virtual conferences, webinars, and networking events to promote the company's products and services.
• Perform any other duties assigned by management.

Virtual Sales Team Lead – Healthcare

Artificial Intelligence

• Design and implement AI-assisted workflows using no-code/low-code automation platforms.
• Build automations for lead generation, CRM management, outreach, reporting, scheduling, and business operations.
• Create reusable AI prompts for emails, research, reports, and documentation.
• Map business processes and recommend workflow improvements.
• Integrate business applications using tools such as Zapier, Make, Airtable, Power Automate, and HubSpot.
• Test, troubleshoot, monitor, and maintain automation workflows.
• Organize and validate business data to ensure workflow accuracy.
• Prepare SOPs, workflow documentation, user guides, and training materials.
• Ensure compliance with data privacy, security, and responsible AI practices.
• Produce reports and recommend continuous process improvements.

AI Workflow & Automation Specialist

Bookkeeper

• Support daily office operations and administrative functions.
• Manage email inboxes, organize correspondence, identify priorities, and draft responses as directed.
• Coordinate calendars, schedule meetings, appointments, reminders, and recurring tasks.
• Keep digital documents, files, and business information organized and accessible.
• Assist with both business and personal administrative tasks as needed.
• Proactively anticipate needs by preparing meeting links, documents, reminders, and follow-up actions.
• Provide bookkeeping support using QuickBooks Online.
• Monitor, organize, and respond to guest messages through Airbnb, Vrbo, Hostaway, and similar platforms when authorized.
• Manage and organize email communication, identifying urgent items and prioritizing responses.
• Identify ways to simplify workflows and improve operational efficiency.

Business Development Associate – Outbound B2B Telesales

Virtual Sales Team Lead – Healthcare

AI Workflow & Automation Specialist

Executive Assistant – Bookkeeping, Property Management Support