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AI Workflow & Automation Specialist
Career Directions LtdAI Workflow & Automation Specialist designing AI-powered workflows for U.S.-based clients to improve efficiency. Utilizing automation platforms to streamline business operations and processes.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and implementing AI-assisted workflows using no-code/low-code automation platforms, with a strong focus on data management, process improvement, and compliance with data privacy and security standards.
Highest-signal resume keywords
Workflow AutomationAI Tools ExperienceZapier IntegrationData ManagementProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
No-Code AutomationLow-Code AutomationAI Prompt CreationBusiness Process MappingTroubleshooting WorkflowsCRM ManagementLead Generation AutomationReporting AutomationSOP PreparationDocumentation Skills
Soft Skills
Analytical SkillsOrganizational SkillsWritten CommunicationVerbal CommunicationIndependent Work
Tools & Technologies
ZapierMakeAirtablePower AutomateHubSpotChatGPTClaudeGeminiMicrosoft Copilot
Industry Keywords
Data PrivacySecurity PracticesResponsible AIBusiness OperationsCRM Administration
About the role
Key responsibilities & impact- Design and implement AI-assisted workflows using no-code/low-code automation platforms.
- Build automations for lead generation, CRM management, outreach, reporting, scheduling, and business operations.
- Create reusable AI prompts for emails, research, reports, and documentation.
- Map business processes and recommend workflow improvements.
- Integrate business applications using tools such as Zapier, Make, Airtable, Power Automate, and HubSpot.
- Test, troubleshoot, monitor, and maintain automation workflows.
- Organize and validate business data to ensure workflow accuracy.
- Prepare SOPs, workflow documentation, user guides, and training materials.
- Ensure compliance with data privacy, security, and responsible AI practices.
- Produce reports and recommend continuous process improvements.
Requirements
What you’ll need- Bachelor's degree in Computer Science, Information Technology, BBIT, Software Engineering, Information Systems, Data Science, AI, ICT, or a related field.
- 3–5 years of experience in workflow automation, AI tools, business systems, CRM administration, operations, or related roles.
- Hands-on experience with automation platforms such as Zapier, Make, Power Automate, Airtable Automations, HubSpot Workflows, or similar tools.
- Experience using AI tools such as ChatGPT, Claude, Gemini, or Microsoft Copilot.
- Strong understanding of workflow automation concepts, data management, documentation, and process improvement.
- Excellent written and verbal English communication skills.
- Strong analytical, troubleshooting, and organizational skills.
- Ability to work independently in a remote environment.
Benefits
Comp & perks- Flexible remote work
- Career growth opportunities
- Performance-based salary reviews
- Exposure to international clients