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AI Workflow & Automation Specialist
Career Directions LtdAI Workflow & Automation Specialist designing AI-powered workflows for U.S.-based clients to improve efficiency. Utilizing automation platforms to streamline business operations and processes.
About the role
Key responsibilities & impact- Design and implement AI-assisted workflows using no-code/low-code automation platforms.
- Build automations for lead generation, CRM management, outreach, reporting, scheduling, and business operations.
- Create reusable AI prompts for emails, research, reports, and documentation.
- Map business processes and recommend workflow improvements.
- Integrate business applications using tools such as Zapier, Make, Airtable, Power Automate, and HubSpot.
- Test, troubleshoot, monitor, and maintain automation workflows.
- Organize and validate business data to ensure workflow accuracy.
- Prepare SOPs, workflow documentation, user guides, and training materials.
- Ensure compliance with data privacy, security, and responsible AI practices.
- Produce reports and recommend continuous process improvements.
Requirements
What you’ll need- Bachelor's degree in Computer Science, Information Technology, BBIT, Software Engineering, Information Systems, Data Science, AI, ICT, or a related field.
- 3–5 years of experience in workflow automation, AI tools, business systems, CRM administration, operations, or related roles.
- Hands-on experience with automation platforms such as Zapier, Make, Power Automate, Airtable Automations, HubSpot Workflows, or similar tools.
- Experience using AI tools such as ChatGPT, Claude, Gemini, or Microsoft Copilot.
- Strong understanding of workflow automation concepts, data management, documentation, and process improvement.
- Excellent written and verbal English communication skills.
- Strong analytical, troubleshooting, and organizational skills.
- Ability to work independently in a remote environment.
Benefits
Comp & perks- Flexible remote work
- Career growth opportunities
- Performance-based salary reviews
- Exposure to international clients
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
No-Code AutomationLow-Code AutomationAI Prompt CreationBusiness Process MappingTroubleshooting WorkflowsCRM ManagementLead Generation AutomationReporting AutomationSOP PreparationDocumentation Skills
Soft Skills
Analytical SkillsOrganizational SkillsWritten CommunicationVerbal CommunicationIndependent Work