Capsa Healthcare

Vice President

• Lead, integrate, and continuously improve nationwide service delivery operations for Clinical Workflow Solutions and Pharmacy Automation
• Build and inspire high-performing, customer-centric service teams; optimize team structure and resources
• Continuously improve quality, responsiveness, and consistency of service delivery and tailor service models to customer segments
• Own Service P&L, develop and execute commercial strategies to grow revenue and improve net income
• Negotiate service contracts and vendor agreements and identify/launch new service offerings
• Report to SVP, General Manager & Customer Success and collaborate with internal stakeholders and external partners

Vice President, Service