Capital Vacations

Events

• Explore Sales & Marketing career paths
• Meet local leadership and recruiting team
• Learn about long-term career growth

Sales and Marketing Event

Manager

• Provides services essential to the mission of the organization and the day-to-day operations of the Resort
• Assists in coordinating all Board related functions with General Manager
• Assists the General Manager with all operational projects
• Functions as the resort exchange company coordinator and is familiar with all rules governing the systems and the various programs available to owners
• Is responsible for after hour calls relating to resort issues as needed
• Supervises and coordinates all operations of the Resorts departments as applicable to the Resort (Front Office, Maintenance, Housekeeping, etc.)
• Supervises the assignment of rooms; pre-blocks and assigns all V.I.P. and special room requests daily
• Assists with the processing of payroll, completing time edits, approving PTO request and submission in the absence of the General Manager
• Coordinates with all department heads in all pertinent information to ensure a smooth-running operation
• Controls all guests vouchers and accuracy of the room or guests folios
• Aids guests with inquiries, requests, and complaints
• Requisitions supplies and equipment for the Front Office/Admin and maintains a monthly inventory of supplies
• Disciplines subordinates when necessary
• Assists in training new team members
• Codes and processes payables for review by management
• Researches all Accounting related questions, discrepancies, and processes information promptly
• Contacts and negotiates vendor agreements as directed by the General Manager
• Coordinates and assists general Manager with the implementation of all policies and procedures for staff
• Is responsible for documenting, verifying and processing money due to the owners through the owner rental program
• Performs multi-purpose tasking within the guidelines set forth by Capital Vacations
• Complies with all Capital Vacations policies and procedures
• Performs all other related duties and projects as assigned

Assistant General Manager – Ocean Pines

• Maintains the highest cleaning standards for Resort property and unit interiors
• Directs and performs all housekeeping duties from cleaning, dusting, vacuuming, linen replacement to laundry, and inventory management of housewares
• Performs or assists with cleaning duties as necessary
• Establishes an employee work schedule and plans daily work assignments
• Trains and coaches employee in laundry and housekeeping
• Checks equipment to ensure that it is in working order
• Cooperates with the housekeeping staff and other departments to provide quality service to all Owners and guests
• Controls lost and found articles
• Inspects and evaluates the physical condition of facilities to determine the type of work needed
• Maintains cleanliness and organization of the storage area
• Orders cleaning materials and maintains a budget
• Responds quickly to requests from guests and other departments
• Inspects units daily
• Follows all company policies and procedures
• Practices safe working conditions under the Occupational Safety and Health Administration guidelines, including Bloodborne Pathogens
• Develops and maintains positive working relationships within the team
• Counsels and disciplines employees
• All other duties as assigned

Housekeeping Supervisor

Customer Support

• Support multiple teams and help create a professional and welcoming environment for both employees and guests
• Greet visitors and direct them where they need to go
• Manage incoming calls and ensure messages get to the right place
• Collect, sort, and distribute mail and courier deliveries
• Handle daily mail pick-up and delivery between offices
• Scan and organize important documents for the Office of the President
• Research owner accounts and prepare case files
• Manage the conference room calendar
• Assist with shared inbox and case workflow management
• File and maintain organized records

Site Support Specialist

Sales

• Engage customers to promote vacation packages
• Generate leads in an interactive environment

Sales Ambassador

• Engaging customers to promote vacation packages
• Generating leads in an interactive environment
• Working at music festivals and concert venues

• Engage customers to promote vacation packages
• Generate leads in an interactive and fun environment