Capital One

Data Analyst

• Utilize data to drive business strategies
• Build well-managed data solutions and tools
• Partner with the business for consultancy on data needs
• Ensure data quality management and governance measures

Senior Data Analyst – Audit

Product Designer

• Lead teams responsible for end-to-end consumer and agent-facing experiences
• Set design direction for Capital One Travel and Concierge experiences
• Balance elite customer experience with development of rigorous standards
• Guide team in refining long-range product strategies

Senior Director, Product Design – Premium Products and Travel

Product Manager

• Demonstrate proficiency in Human Centered Product Management
• Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Delivers game-changing outcomes by focusing on leverage and execution excellence
• Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Leads cross functional teams to solve customer problems and drive organizational alignment

Risk

• Develop and leverage key relationships with stakeholders that enable collaboration across the enterprise
• Supports collaborative environments between other risk teams and various partner groups to create an integrated and seamless risk experience for the business
• Completes the Assessments and Testing Program to effectively challenge, identify elevated areas of risk, and to obtain assurance that risk-taking groups are appropriately representing the risk profile
• Ensure results are properly documented and communicated , and perform data analysis to include trending, problem identification, and development/completion of remediation plans
• Identify and track challenges and issues to mitigate risk to Capital One. Coordinate with applicable business areas to define/ implement remediation activities
• Demonstrate strong communication, collaboration, and problem-solving skills within the team and with other partners.
• Coordinating work between multiple areas and working on multiple projects simultaneously; leveraging/influencing business partners to drive results
• Balance multiple priorities to help drive business value and support team objectives, while managing tasks and activities related to risk management initiatives to support the Third Party Risk Management team in a well-managed capacity

Principal Associate, Third Party Risk Management

Program Manager

• Own the end to end mentorship process for Students and Grads Tech encompassing allocation, training and support for all mentors for our full time associates and interns
• Deliver a high impact graduation event twice a year marking the milestone from program associate to alumni
• Create and maintain an Alumni Database to improve visibility of program volunteer opportunities and engage alumni of all levels across the full population totaling over 3,100 associates.
• Create and execute a continuous recognition strategy to celebrate associate longevity and retention by honoring key alumni milestones with events and strategic touch points.
• Manage comprehensive communications across multiple channels including team calendars, Google Sites, email, newsletters, and Slack

Associate Program Manager – Recognition and Engagement Lead

Backend Engineer

• Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community, and from time to time, be asked to code or evaluate code
• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
• Utilize programming languages like Java, Python, SQL, Node, Go, and Scala, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services

Lead Software Engineer, Python

• Support Card Data leadership in developing and executing risk frameworks for internal data products within the Card business
• Lead, advise and innovate on transformational initiatives across the businesses in the first line of defense
• Consult on risk to business partners providing advice and guidance as required
• Perform risk reviews during various processes such as Risk Control and Self Assessments (RCSAs), Process Level Assessments (PLA), Exceptions, Issues and Events, LAUNCH Assessments, and recommend on risk mitigation activities
• Serve as a liaison, interfacing with business partners, Tech, and other assurance functions, such as legal, compliance to drive reductions in risk
• Effectively challenge business partners, 2nd line functions, and 3rd line
• Lead/support regulatory exams and audits
• Synthesize data and reporting; perform analysis and bring valuable proactive business insights
• Stay current on the changing regulatory environment and understand impacts to the businesses
• Collaborate effectively across multiple levels and organizations

Card Vertical Risk Manager, Card Data – Manager

Manager

• Manage the development of multiple processes: monitor, report, and plan process improvement or redesign initiatives; define, establish, and manage process controls; identify process improvement opportunities and implement them through collaboration with other groups management; make final recommendations for approval on changes
• Identify opportunities to streamline, automate and enhance our data management practices, processes and controls, and validations
• Maintain formal process documents (e.g. procedures and diagrams), and document processes and projects (creating project reports, presentations, business cases, and diagrams)
• Work with team members to develop robust risk management processes
• Analyze data and influence others to proactively identify data risks and trends
• Consultation and representation of well managed processes, customer experience, and risk management for new intent
• Effectively partner with Product, Technology and Intent Owners to achieve desired outcomes or improvements by clarifying needs and providing appropriate solutions
• Collect data and information to provide transparency to senior leadership on the health of the process
• Identify and implement process improvements
• Track and resolve process breakdowns, issues and risk events
• Creating and validating processes
• Designing and producing metrics used to measure efficiency and effectiveness
• Driving process improvements aligned with desired customer outcomes

Senior Manager, Process Management – Enterprise Platforms Technology

• Maximize business impact and learner value from our learning vendor tools, particularly content and skills solutions (e.g. Udemy) and authoring solutions (e.g. Articulate).
• Proactively align partner roadmaps with our internal enterprise learning priorities and platform direction with focus on AI enablement.
• Define and track annual success measures for each partner, focusing on capability gaps and specific business outcomes.
• Act as the lead for all escalations and executive touchpoints for key vendors.
• Manage risks and overlaps between vendors to ensure a targeted ecosystem of offerings.
• Create and execute comprehensive plans, including campaigns, toolkits, and leader-ready messaging to drive platform awareness and adoption.
• Collaborate with communications teams and learning consultants to boost platform usage and learner engagement.
• Lead the go to market launch and execution of new features, content updates, and pilots, with specific focus on AI enablement, in coordination with internal Learning, Product, and Data leads.
• Establish and maintain clean operational processes for user access, reporting, and technical support with a default to automation and scale.
• Manage the technical integration of partner content into broader ecosystem to ensure a seamless, performance-connected learner experience.
• Meet regularly with business leaders and consultants to translate organizational needs into business case build outs for new L&D capabilities and AI enablement across tech stack.

Manager, Learning Product – Platform Strategy

Engineer

• Articulate and evangelize a bold technical vision for your domain
• Decompose complex problems into practical and operational solutions
• Ensure the quality of technical design and implementation
• Serve as an authoritative expert on non-functional system characteristics
• Continue learning and injecting advanced technical knowledge into our community
• Handle several projects simultaneously, balancing your time to maximize impact
• Act as a role model and mentor within the tech community

Distinguished Engineer – Card Modernization

• Articulate and evangelize a bold technical vision for embedding AI and automated code transformation into the developer lifecycle
• Decompose complex problems into practical and operational solutions
• Ensure the quality of technical design and implementation
• Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability
• Continue learning and injecting advanced technical knowledge into our community
• Handle several projects simultaneously, balancing your time to maximize impact
• Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community
• Ensure Code is of the highest quality & standard while being an active contributor and reviewer on critical repos of the application
• Develop full stack applications with a product engineering mindset, spanning frontend and backend ecosystems that balance simplicity with flexibility

Distinguished Engineer – Risk Tech

DevOps Engineer

• Lead a portfolio of diverse technology projects and a team of developers with deep experience in machine learning, distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community, and from time to time, be asked to code or evaluate code
• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
• Utilize programming languages like Java, Python, SQL, Ruby and Go, Container Orchestration services including Docker and Kubernetes, CM tools including Ansible and Terraform, and a variety of AWS tools and services

Senior Lead Software Engineer, DevOps

Chief of Staff

• Serve as a trusted advisor, confidential thought partner, and act as a sounding board to the Design Leader and their Senior Leadership Team
• Develop and iterate management practices (Senior Leadership Team and Organization) to enable the transparency, efficiency and effectiveness of our organization
• Facilitate defining business priorities and drive goal setting effort for the organization, inclusive of cascading information through the organization
• Counseling leadership team on organizational design and change management
• Ensure the team’s time is focused on the highest leverage activities related to business priorities and impact
• Evangelizing the impact of design with business partners by embracing and advocating for an experience design mindset
• Managing business critical relationships on behalf of senior leadership, and representing senior leadership accordingly in non-executive meetings
• Prepare agendas, coordinate materials, facilitate management practices
• Shepherd Strategic Planning cycle (quarterly/annual)
• Coordinate regular business reviews of key experience investments and initiatives
• Engage in organizational design including headcount estimation, budgeting, and planning
• Develop and execute the Communications Strategy
• Be eyes and ears for the Senior Leadership team with respect to organizational health, focusing on morale, attrition, and unspoken feedback
• Manage difficult situations and hard conversations while showing a high level of discretion, professional maturity, resilience, and adaptability
• Handle oversight of special projects that don’t fit into traditional workstreams.

Director, Chief of Staff, Experience Design

Full-stack Engineer

• Articulate and evangelize a bold technical vision for your domain
• Decompose complex problems into practical and operational solutions
• Ensure the quality of technical design and implementation
• Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability
• Continue learning and injecting advanced technical knowledge into our community
• Handle several projects simultaneously, balancing your time to maximize impact
• Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community

Senior Distinguished Software Engineer - Remote Eligible

• Leading programs that deliver on critical business goals and build large scale products & platforms
• Identifying and mitigating technical risks throughout delivery life-cycle
• Ensuring exceptional communication and collaboration skills
• Simplifying technially complex issues and drive decisions across product, engineering, design, and data science representatives
• Delivering execution, follow-through, accountability, and results