Capital One

Human Resources

• Work with clients to deliver on people initiatives and talent strategy
• Consult with senior executives and HR partner groups to drive business success
• Lead senior executives in translating business strategy into talent strategy
• Provide executive coaching and advice on key areas
• Measure effectiveness of HR strategy and programs

Senior Director, HR Business Partner

Financial Crime

• Perform AML/KYC review activities including attestation review
• Support daily team operations by monitoring team inbox, assigning alerts/cases, and assisting with workflow coordination
• Conduct research and screening activities including adverse media reviews and other preliminary due diligence tasks
• Assist with quality assurance by completing quality checks, testing, and ensuring adherence to established procedures
• Provide administrative and operational support through KPI tracking, meeting documentation, data entry, and participation in department projects and process improvement initiatives

Senior Anti-Money Laundering Investigator I – Network Due Diligence

Accounting Manager

• Lead moderate to large complex initiatives by providing direction to partners, peers, and direct reports
• Lead a highly dynamic and cross-functional team
• Understand customer expectations; current gaps & technical constraints; drive requirements and ultimately partner with the line of business and finance teams
• Ensure effective performance and on-time delivery of all tasks
• Develop and train associates, with possible coaching and mentoring throughout the Controller’s organization
• Interact and communicate with key stakeholders at all levels across the company to manage, inform and influence outcomes
• Multitask and prioritize diverse tasks

Compliance

• Perform a key risk management role in the second line of defense for Capital One’s network and merchant businesses to help implement the framework for the network compliance program.
• Provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements.
• Develop expert-level understanding of network and merchant business processes.
• Analyze business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory.
• Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks.
• Collaborate with first and second line functions to analyze the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders as necessary.
• Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products.
• Develop strong relationships with Business Risk, Legal, and Audit peers to support ongoing network compliance integration.

Senior Network Compliance Manager

Manager

• Manage end to end tech and cyber risk management – from defining policies and procedures, performing assessments, tracking remediation activities, to closing risk findings
• Rationalize tech and cyber controls focusing on key risks and alignment with technology processes
• Influence updates to policies, standards, control description to enhance risk management activities
• Drive projects based on defined priorities; ensure scope of deliverables and timelines
• Partner with project customers to provide risk and controls thought partnership to devise effective risk identification and mitigation strategies
• Forge relationships with key stakeholders to ensure delivery of commitments
• Identify ways to improve and streamline risk identification, assessment, and mitigation processes
• Create and disseminate reporting and metrics related to the risk environment to key stakeholders and leadership
• Prepare for, coordinate, and respond to internal and external audits
• Identify opportunities and work with business stakeholders and partners to embed risk management practices into the daily operations and business processes across the organization

Senior Manager, Cyber Risk & Analysis – Retail Bank Premium Products & Experiences

• Investigate and resolve all types of employment complaints, including harassment, discrimination, retaliation, wage and hour issues, wrongful termination, etc.
• Resolve manager and associate issues by acting as a consultant/coach through providing guidance on conflict and dispute resolution
• Thoroughly document investigation plans, interviews, summaries and recommendations in a timely, high-quality manner
• Act as an objective and knowledgeable resource to work through challenging employment, performance and policy issues
• Tailor and deliver communications in an effective, measured way to help influence the right outcomes with stakeholders and mitigate risk
• Thoroughly investigate complaints, while using good judgment to analyze evidence and make recommendations
• Act as role model and champion for Capital One Values
• Participate in internal projects that improve investigative processes

Manager, Associate Relations Investigator

Product Designer

• As head of small business bank design, you’ll lead a talented, cross-disciplinary team of design leaders and designers
• Collaborate deeply with our research teams and Product and Technology leadership
• Responsible for identifying and advocating for high-leverage opportunities with executive stakeholders
• Lead high-impact, highly complex design projects that set the bar for and drive experience excellence and business outcomes
• Envision, design, deliver and optimize experiences across channels (including web, mobile, sales and servicing) and emerging technologies
• Help small and medium sized business customers run their business with confidence
• Inform B2B experiences across Capital One
• Activate insights, features and capabilities that can extend across different kinds of business customers and segments
• Connect features and capabilities for customers who have a consumer and small business relationship with Capital One

Senior Director, Product Design

• Develop business strategies that will drive growth, profitability, and competitive success for Capital One
• Manage and develop 1-2 analysts
• Develop and implement new product and pricing strategies for various lending products
• Lead direct-to-consumer marketing efforts for select products
• Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior

Business Manager, Market Strategy – Enablement

Data Scientist

• Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI powered products that change how customers interact with their money.
• Leverage a broad stack of technologies — Pytorch, AWS Ultraclusters, Hugging Face, LangChain, Lightning, VectorDBs, and more — to reveal the insights hidden within huge volumes of numeric and textual data.
• Build machine learning and NLP models through all phases of development, from design through training, evaluation, and validation; partnering with engineering teams to operationalize them in scalable and resilient production systems that serve 80+ million customers.

Senior Associate, Data Scientist – NLP

Engineer

• Articulate and evangelize a bold technical vision for your domain
• Decompose complex problems into practical and operational solutions
• Ensure the quality of technical design and implementation
• Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability
• Continue learning and injecting advanced technical knowledge into our community
• Handle several projects simultaneously, balancing your time to maximize impact
• Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community

Distinguished Engineer – Card Tech

Product Manager

• Managing the enterprise system of record for over 100 million customers
• Enabling access to the company’s customer experiences
• Providing customer and business intelligence
• Protecting critical customer account information
• Building a platform to connect all human, business and device data in real time
• Developing improved marketing experiences and intelligent underwriting insights

Senior Director, Product Management – Customer Core & Identity

• Lead the strategy and execution for core data changes
• Ensure timely delivery and communication to relevant stakeholders
• Collaborate with tech teams to build comprehensive acceptance criteria
• Own and prioritize feature development roadmaps
• Conduct research and develop features that utilize new and evolving technology
• Participate in horizontal forums to harness a network of trusted relationships

Senior Associate, Product Management – NPSL Data & Decisioning

General Counsel

• Managing a variety of Capital One’s critical procurement contracts
• Providing advice and counsel to our Enterprise Supplier Management (ESM) team
• Managing (including drafting and negotiating) procurement transactions that support Technology, Card, Retail and Commercial Bank, Auto Finance, Payment Network, Workplace Solutions, Brand, HR, Global Finance, and other lines of business and functional groups
• Identifying legal issues and risks in procurement and outsourcing contracts and working with a variety of legal stakeholders to draft appropriate terms and conditions
• Understanding and advising on internal guidelines and procedures
• Building and maintaining strong relationships with ESM and legal stakeholders
• Managing repeatable, controlled processes for transactional work
• Managing and coordinating outside counsel
• Creating reports, discussing trends/metrics with senior leaders in Legal and ESM, and creating and providing training on key issues and processes
• Acting as a backup Legal representative in procurement risk gate meetings
• Delegating/managing assignments to team of backup attorneys as needed

Manager, Counsel – Enterprise Supplier Management

AI Engineer

• Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products
• Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability
• Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more
• Invent and introduce state-of-the-art LLM optimization techniques to improve the performance of large scale production AI systems
• Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One

Lead AI Engineer

• Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.
• Oversee the design, development, testing, deployment, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.
• Make high judgment build-vs-buy decisions across a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more.
• Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.
• Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.
• Attract and retain top talent in the AI industry and nurture personal and professional development for your team.
• Foster a culture of learning and staying abreast of the state-of-the-art in AI.