Capital One

Compliance

• Perform key privacy compliance activities on the second line of defense
• Help manage privacy risk under applicable privacy laws and regulations
• Closely follow emerging privacy trends across the country and internationally
• Maintain subject matter expertise of applicable privacy laws and regulations
• Provide guidance and effective challenge on privacy risks
• Support business lines through various interactions and forum engagements
• Consult with legal counsel and other subject matter experts as necessary
• Map legal and regulatory requirements to business processes and activities
• Advise business lines on application of privacy requirements
• Develop controls and monitoring, remediation/corrective action of compliance breakdowns
• Engage with compliance testing and others within the department
• Review privacy-related complaints generated from business lines
• Prepare and participate in reporting on privacy compliance activities
• Travel to various Capital One locations as necessary

Principal Associate, Compliance Privacy Advisor

Manager

• Lead a team responsible for monitoring and analyzing details pertaining to dispute cases and dispute volumes generated by network participants
• Holistically analyze all dispute arbitration cases within established service levels
• Apply final decisions in accordance with published Dispute Rules and Operating Rules and Procedures
• Manage and mentor a team of senior associates, fostering a culture of operational excellence and continuous improvement
• Partner with cross-functional teams to support dispute resolution and reconciliation
• Develop and enforce departmental procedures and internal controls to ensure strict adherence to governance models
• Champion process improvements that reduce manual work and reduce complexity

Process Manager

Data Scientist

• Partner with a cross-functional team of data scientists, software engineers, and product managers to deliver a product customers love
• Leverage a broad stack of technologies — Python, Conda, AWS, H2O, Spark, and more — to reveal the insights hidden within huge volumes of numeric and textual data
• Build machine learning models through all phases of development, from design through training, evaluation, validation, and implementation
• Flex your interpersonal skills to translate the complexity of your work into tangible business goals

Manager, Data Scientist – Partnerships Acquisitions

QA Engineer

• Execute targeted, complex transaction testing for regulatory and line of business compliance requirements
• Execute control reviews under the CCR methodology
• Suggest changes to testing or perform high risk testing as needed
• Manage testing schedules to ensure all tasks and reporting are completed within established timeframes
• Obtain and analyze test data from multiple sources
• Develop new ways to test large populations of data
• Review transaction tests executed by peers for accuracy and adherence to test procedures
• Support and initiate efforts to improve data sourcing
• Establish and maintain strong relationships with Compliance Advisors and Business Areas
• Assist in communicating results to Compliance Officers and other stakeholders as needed

Compliance Tester II

AI Engineer

• Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.
• Oversee the design, development, testing, deployment, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.
• Make high judgment build-vs-buy decisions across a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more.
• Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale production AI systems.
• Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.
• Attract and retain top talent in the AI industry and nurture personal and professional development for your team.
• Foster a culture of learning and staying abreast of the state-of-the-art in AI.

Senior Manager, AI Engineering – Gen AI Platform Services

Administrative Assistant

• Supports multiple executives, ranging from Director to Managing Vice President level in a tech-savvy environment
• Acts as the gatekeeper and extension of executives, handling critical administrative tasks
• Prioritizes complex scheduling requests and adjusts to frequent last minute changes
• Handles travel arrangements and creates timely expense reports
• Drives key team activities and events to promote a fun and team-oriented work environment
• Circulates information, answers questions, and acts as a team ambassador
• Fosters strong relationships with other Administrative Assistants and teams.

Senior Administrative Assistant – Global Payment Network, PULSE

• Develop business strategies that will drive growth, profitability, and competitive success for Capital One
• Manage and develop 1-2 analysts
• Develop and implement new product and pricing strategies for various lending products
• Lead product level modeling/analytics
• Lead direct-to-consumer marketing efforts for select products
• Drive step-change improvements in credit performance by creating risk models
• Manage and sequence delivery of business intent and execute against the product strategy

Business Manager – Small Business Recoveries Strategy

Product Designer

• Lead design projects, directing and delegating work for more junior team members
• Build strong partnerships with cross-functional stakeholders
• Mentor and help to mature the overall product design practice at Capital One
• Effectively navigate the needs of partners and stakeholders
• Ensure the team focuses on customer-centered solutions and inclusive design
• Demonstrate proficiency with products and processes and apply relevant insights on customers, competitors and broader market trends to business challenges
• Leverage a rich network of partnerships across lines of business and the organization to foster collaboration
• Present work across levels and job functions using a human-centered approach

Manager, Product Designer

• Supports multiple executives, ranging from Director to Managing Vice President level
• Performs an array of administrative functions to free up leaders to focus on goals
• Acts as the gatekeeper extending executives' effectiveness
• Handles critical administrative tasks to support the efficient running of the organization
• Prioritizes complex scheduling requests adjusting to last minute changes
• Handles travel arrangements and creates expense reports
• Drives team activities and events to promote a team-oriented work environment
• Circulates information, answers questions, and acts as a team ambassador

Senior Administrative Assistant – Operational Risk Management

• Safeguarding assets by managing an existing portfolio of loans secured by commercial income-producing properties
• Perform comprehensive underwriting by analyzing property operating statements, rent rolls, lease abstracts, and pro forma projections for various asset types
• Calculate and analyze key real estate metrics including Net Operating Income (NOI), Debt Service, Debt Service Coverage Ratios (DSCR) and Loan-to-Value (LTV)
• Evaluate the underlying real estate market fundamentals
• Conduct in-depth analysis of individual and corporate guarantors
• Author clear and comprehensive credit approval memorandums
• Review and evaluate third-party reports
• Ensure borrower compliance with all loan covenants and reporting requirements
• Analyze and process borrower requests for modifications, leasing consents, or collateral releases
• Work effectively with relationship managers, credit officers, legal counsel, and clients

Commercial Real Estate Asset Manager

• Co-lead and execute key activities and processes that support our team and associates such as recognition and associate engagement programs
• Help drive communications strategy; coordinate with Corporate Communications to oversee the communications calendar; maintain a critical eye to timing, overlap, appropriateness, and coordination
• Co-lead our internal engagement team to develop content and activities that support our associate engagement strategy, such as pop-up events, and celebrating associate moments that matter
• Draft decks, communications, newsletters, and other campaign-related messaging, often partnering closely with Corporate Communications

Manager, TDRM Associate Experience

DevOps Engineer

• Lead a portfolio of diverse technology projects and a team of developers
• Create solutions that help meet regulatory needs for the company
• Share passion for tech trends and mentor other members of the engineering community
• Collaborate with digital product managers to deliver robust cloud-based solutions
• Utilize programming languages like Java, Python, SQL, Ruby and Go

Lead Software Engineer – DevOps, Card Tech

Project Manager

• Drive strategy and execute on high priority projects for the company
• Work with key stakeholders across the company
• Lead moderate to large complex projects and programs
• Design, develop, and manage project plans in a complex dynamic environment
• Ensure projects are documented to mitigate risk and to be delivered on time
• Leverage problem solving and influencing skills to ensure project plans deliver on intent
• Partner cross-functionally with project customers to provide strategic and tactical thought partnership
• Build relationships and collaborate with key stakeholders

Manager, Project Management – Retail Bank Operations

Account Manager

• Provide marketing advice and counsel to the Card Partnerships business
• Review customer-facing marketing and servicing collateral
• Identify and assess legal risks associated with marketing campaigns
• Partner with various teams to address risks and develop solutions
• Maintain strategic interactions with senior business partners and other stakeholders
• Engage actively as a legal support pillar within a collaborative team environment

Manager, Counsel – Marketing, Card Partnerships

Product Manager

• Join the Card Core team as we drive one of the largest and most critical integrations in our history.
• The role offers a one of a kind opportunity to transform the servicing ecosystem for the Card business with a focus on smart innovations in automation and scale.
• You’ll play a key role in defining strategy, solving complex challenges, and ensuring seamless integration across critical systems -- impacting processes that drive billions of dollars for the business.