Senior Manager, Customer Centricity – Business Cards & Payments
Capital One
Senior Manager, Customer Centricity – Business Cards & Payments
Capital One
full-time
Posted on:
Location Type: Remote
Location: Remote • Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $175,500 - $200,300 per year
Job Level
Senior
About the role
- Lead critical and strategic business projects
- Work closely with executive stakeholders across BC&P
- responsible for building, launching and sustaining Customer Centricity strategy
- lead the development and implementation of strategic programs for BC&P associates
- Create executive-ready presentations and materials
Requirements
- Bachelor’s Degree or military experience
- At least 7 years of experience in Project Management, Process Management or Agile Delivery
- At least 3 years of experience working with senior stakeholders across different business functions
- At least 3 years of experience writing communications and presentations for leadership and non-leadership audiences
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Project ManagementProcess ManagementAgile Delivery
Soft skills
leadershipcommunicationstakeholder managementpresentation skills
Certifications
Bachelor’s Degreemilitary experience
